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eClerxMumbai, Maharashtra, India · On-site
Escalation/SO Engineer with a strong background in Contact center / BPO / call center supporting Data Centre operations or Internet Service Provider (ISP) environments. The ideal candidate should have demonstrated experi…
Skills: Escalation Management, Incident Management, Technical Support, Root Cause Analysis, Customer Interaction
Kotak Mahindra BankMumbai, Maharashtra, India · On-site
We are seeking a meticulous and experienced Platinum Banker - Inbound to manage high-value transactions and ensure operational excellence at the branch. This role involves servicing walk-in customers, generating leads, c…
Skills: High-Value Transaction Management, Lead Generation, Cross-selling, Regulatory Compliance, Audit Requirements
Tata CapitalMumbai, Maharashtra, India · On-site
10367 Achieving business targets as laid down by acquiring new client relationships and maintaining them. Graduate in any discipline • Identify target areas for prospective business • Pre-screen customer segments as per …
Skills: Client Acquisition, Relationship Management, Cross-selling, Sales Promotion, Vendor Empanelment
Tata CapitalMumbai, Maharashtra, India · On-site
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
Skills: Customer Acquisition, Document Validation, Loan Disbursement, Cross-selling, Vendor Management
Kotak Mahindra BankMumbai, Maharashtra, India · On-site
Job Title – Sales Officer – Business Correspondent (Financial inclusion) Location: Multiple locations (Urban/ Semi-Urban / Rural) Department: Financial Inclusion – Business Correspondent (BC) Channel Reporting To: TRM/Ch…
Skills: Customer Acquisition, Financial Inclusion, BC Agent Management, KYC Compliance, Field Sales
Tata CapitalMumbai, Maharashtra, India · On-site
Perform the following under the guidance/direction of Supervisor/Manager • With help of Supervisor/ Manager, Identify the customers for protentional Business • Collect the documents from Customers and validate as per the…
Skills: Customer Identification, Document Validation, Loan Disbursement, Cross-selling, Vendor Empanelment
Kotak Mahindra BankMumbai, Maharashtra, India · On-site
As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service. This role demands a dynamic leader w…
Skills: Business Growth, Operational Excellence, Customer Service, Sales Acumen, Regulatory Awareness
Kotak Mahindra BankMumbai, Maharashtra, India · On-site
We are looking for a dynamic and self-motivated Platinum Banker to manage and grow relationships with High Net Worth (HNW) customers. This role involves offering personalized banking solutions across liabilities, commerc…
Skills: Relationship Management, Financial Acumen, Business Banking, Investment Products, Commercial Assets
WNSMumbai, Maharashtra, India · On-site
Company Description WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Heal…
Skills: Process Training, GDS, Airline Reservations, Ticketing, TMC Refunds
eClerxMumbai, Maharashtra, India · On-site
Event Management – Telecom NOC We are seeking experienced Event Management professionals with a strong background in Telecom NOC, ISP Operations, Transport Networks, FTT, IP Ethernet, or Network Operations environments. …
Skills: Event Management, Network Surveillance, Outage Detection & Validation, Escalation Management, Service Assurance
Kotak Mahindra BankMumbai, Maharashtra, India · On-site
We are seeking a dynamic and experienced Elite Bankers to manage and grow relationships with High Net Worth (HNW) clients. The role involves deepening existing relationships and acquiring new ones by offering tailored ba…
Skills: Relationship Management, High Net Worth Client Management, Trade Finance, Commercial Lending, Investment Products
AccorMumbai, Maharashtra, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Laundry Management, Dry Cleaning, Inventory Management, Customer Service, Scheduling
AccorMumbai, Maharashtra, India · On-site
Company Description "Why work for Accor? We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, maki…
Skills: Housekeeping, Guest Relations, Time Management, Organizational Skills, Attention To Detail
Marriott International Hotels, Inc.Mumbai, Maharashtra, India · On-site
POSITION SUMMARY Process all guest check-ins, verifying guest identity, form of payment, assigning room, and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Mar…
Skills: Guest Relations, Front Office Operations, Cash Handling, POS Systems, Conflict Resolution
We OneMumbai, Maharashtra, India · On-site
JD –DGM – Branch Operations BASIC INFORMATION Position Name DGM – Branch Operations Job Band 4 ROLES & RESPONSIBILITIES Job Purpose/Objective To lead branch-level operations with full accountability for business delivery…
Skills: Freight Forwarding Operations, Operational Efficiency, Cost Control, Team Leadership, Stakeholder Management
Infotel UK ConsultingMumbai, Maharashtra, India · On-site
Responsibilities Direct Responsibilities · For a predefined applications scope take care of: o Incidents o Requests o Changes · Ensure that SLA targets are met for above activities · Handover to Paris teams if knowledge …
Skills: DevOps, Kubernetes, Openshift, ServiceNow, Dynatrace
Kotak Mahindra BankMumbai, Maharashtra, India · On-site
Role: Relationship Officer- SBE Grade- E0 Job Description Assisting team in day to day tasks and coordinating with RMs for activities related to business. Document collection from client and to ensure completion of all t…
Skills: Sales, Relationship Management, Working Capital Solutions, Credit Documentation, Customer Orientation
Infotel UK ConsultingMumbai, Maharashtra, India · On-site
Responsibilities Direct Responsibilities · 5 + years of experience in Axiom development/production support. · Ability to understand and architect Axiom solutions for production support activities. · Flexible working in s…
Skills: Axiom, Oracle, SQL, PL/SQL, Unix
eClerxMumbai, Maharashtra, India · On-site
We are seeking to add a Command Centre & User Experience Monitoring – Senior Analyst to our growing talent pool. The ideal candidate will have 3+ years of hands-on experience in Command Centre operations, synthetic monit…
Skills: Command Centre Operations, Synthetic Monitoring, Application Performance Monitoring, Incident Management, Dynatrace
HSBCMumbai, Maharashtra, India · On-site
Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply…
Skills: Customer Service, Video KYC, AML Regulations, Customer Due Diligence, Communication Skills
There are currently 43 open customer service & support positions in Mumbai, India listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include HSBC, Kotak Mahindra Bank, The Indian Hotels Company Limited (IHCL), DBS Bank, IDFC FIRST Bank, among others. Browse the listings above to see every active employer.
Yes — 4 of the 43 open customer service & support positions offer remote or hybrid work (1 remote, 3 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
eClerx
Mumbai, Maharashtra, India • On-site
Escalation/SO Engineer with a strong background in Contact center / BPO / call center supporting Data Centre operations or Internet Service Provider (ISP) environments. The ideal candidate should have demonstrated experience in managing large-scale service desk operations, handling high-severity incidents, and overseeing escalation processes in mission-critical infrastructure environments. Exposure to ITIL practices, 24x7 operational support models, and service assurance within Data Centres or ISPs is highly preferred.
eClerx is a global leader in productized services, bringing together people, technology and domain expertise to amplify business results. Our mission is to set the benchmark for client service and success in our industry. Our vision is to be the innovation partner of choice for technology, data analytics and process management services. Since our inception in 2000, we've partnered with top companies across various industries, including financial services, telecommunications, retail, and high-tech. Our innovative solutions and domain expertise help businesses optimize operations, improve efficiency, and drive growth. With over 18,000 employees worldwide, eClerx is dedicated to delivering excellence through smart automation and data-driven insights. At eClerx, we believe in nurturing talent and providing hands-on experience.
eClerx is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status, or any other legally protected basis, per applicable law.