How many Customer Service & Support jobs are open in Halifax, Canada right now?

There are currently 21 open customer service & support positions in Halifax, Canada listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Halifax, Canada?

Companies currently hiring include Sobeys, The Brick, United Services Group, an Inc. 5000 Company, Loblaw Companies Limited, CUA, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Halifax, Canada?

Yes — 2 of the 21 open customer service & support positions offer remote or hybrid work (1 remote, 1 hybrid).

How do I apply for Customer Service & Support jobs in Halifax, Canada?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support Jobs in Halifax, Canada

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary

This role is responsible for leading, managing, coordinating, and implementing daily the Janitorial Services scope of works at all store or site locations within the designated area or territory, across multiple customer banners.

The key focus areas of this role are in managing:

Customer Experience & Retention
Communication between United, Customer & Partner
Performance of our Partners & Cleaners
Overall Store Operations (Including store budgets, profitability & KPI’s)
Quality Standards & Audits
Training
Cost Management
Increasing Revenue & Profits per Store and Customer Banners
United & Customer Processes, Policies & Guidelines
Support to other Area Managers as required

Duties and Responsibilities

Planning & Budgeting:

Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules/, budgets, potential add on sales opportunities).
Implement store level budgets.
Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.

Customer Relationships & Communication:

Build strong relationships with customers and business partners at store level (cross-selling, building trust, deliver good service, consistency, follow through, be a United brand ambassador and represent the brand positively).
Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & and various departments within United.
Address store level customer concerns and provide timely and effective solutions to problems.
Support Regional Mgmt. on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., Customer District Managers (DM's) & Customer V.P level)
Participate in:

Daily/Weekly/Monthly meetings with customers banners on store audits, case management & action plans, periodic schedules, scope of works.

Daily/Weekly/Monthly reporting on issues & escalations, action plans, including access issues, to customer.
Weekly or as required, store compliancy walks with customers.
Lead or participate in store transition meetings with new customer and partner together about expectations around scope of works and set expectations.

Internal Communication:

Lead and coordinate all store level communication with United Partners daily on issues and actions.

Set expectations with Partners, provide training, coaching & mentoring.
Participate in cross-functional weekly & monthly meetings with Regional & Support Teams (e.g., L & D, Partner Relations, Equipment Services).

Process Compliances:

· Lead all process initiatives/implementation at store level; Work with Sr. management on identifying store level trends and process gaps.

Lead store level customer store/calibration walks.
Lead process adoption in Salesforce.
Responsible for managing business using United technologies provided (e.g., Salesforce/Outlook).
Lead and or support key United operational processes and KPI’s: As per Retention Priority Framework, to name a few.

Support Partner Change Overs (PCO) with Partnership team.
Material Ordering.
In-Store Specials.
Conduct Visitation Audits & manage Case mgmt. for issues and escalations.
Create and implement Periodic Schedules.
A.R.I and H & S Compliance
I.D Badging & uniform compliance for all Partners & cleaners
In Store Partner Training and support Partner Effectiveness in Partner training Program
Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners
Collection of Annexes or any other types of Inspections/reporting required by Customers for Billing purposes

Cost Management & Controls: Responsible at store level for Revenue + Cost per Store; Budget Vs Actual + Gross margins.

Responsible for the store level financial activities related to billing, invoicing, store budgets, customers, suppliers and sub-contractors’ expenses, employee hours, material costs over budget, equipment repair costs.
Support Sr. Mgmt. for operational costing for new & existing business.
Monitor asset inventory, including but not limited to, equipment, supplies at store level.

Revenue growth in existing business:

Implement transitions of new business in stores in compliance with customer transition process.

Lead growth of In-store business by upselling Special services.

Workforce & Performance Management:

Co-Lead Performance Mgmt. for Partners with Partner Effectiveness team as per United reports (Monthly inspections, escalation reports, attendance reports, visitation reports)

Recruitment, Training & Development:

Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners and Partner management (e.g., Partner Change Overs (PCO); Group Echo; Insurance, Contract signing, ID Badging for all staff and Partners; Material Ordering; Invoicing.
Lead In-Store Partner Training (Scope + Equipment + Material Ordering) and support Partner Effectiveness & L & D in overall Partner training program.
Lead daily/weekly mentoring and coaching of Partners on store performance and customer scope of works.
Monitoring performance of reporting Partners and apply performance improvement plans to improve Partner engagement and productivity in conjunction with Partner Effectiveness team

Technology & Assets:

Responsible for managing business using United technologies provided (e.g. Salesforce & Microsoft Programs). Responsible for asset management.

Education/Experience:

· Degree in business administration or related field.

· Minimum of 5 years’ experience in the Janitorial industry or any other operational environment experience.

· 3 – 5 years’ experience in a supervisory role

About Us

We are an established Canadian facility, maintenance company. We provide a variety of services to large retail and commercial businesses nationally.

We have a competitive compensation & benefits plan including health, dental and vision, and a pension plan after 1 year.

Job Summary

The key focus areas of this role are in managing:

Customer Experience & Retention
Communication between United, Customer & Partner
Performance of our Partners & Cleaners
Overall Store Operations (Including store budgets, profitability & KPI’s)
Quality Standards & Audits
Training
Cost Management
Increasing Revenue & Profits per Store and Customer Banners
United & Customer Processes, Policies & Guidelines
Support to other Area Managers as required

Duties and Responsibilities

Planning & Budgeting:

Responsible for participation in the development and implementation of annual plans by customer banners (annual waxing schedules/, budgets, potential add on sales opportunities).
Implement store level budgets.
Create and develop short and long-term strategies at store level to secure sustainability and profitability of all operations.

Customer Relationships & Communication:

Build strong relationships with customers and business partners at store level (cross-selling, building trust, deliver good service, consistency, follow through, be a United brand ambassador and represent the brand positively).
Single point of contact at store level with customer for the communication between United and the customer for all services (nights, day porters, outside services, etc.) & and various departments within United.
Address store level customer concerns and provide timely and effective solutions to problems.
Support Regional Mgmt. on all face-to-face meetings or touchpoints with key customer stakeholders (e.g., Customer District Managers (DM's) & Customer V.P level)
Participate in:

Daily/Weekly/Monthly meetings with customers banners on store audits, case management & action plans, periodic schedules, scope of works.

Daily/Weekly/Monthly reporting on issues & escalations, action plans, including access issues, to customer.
Weekly or as required, store compliancy walks with customers.
Lead or participate in store transition meetings with new customer and partner together about expectations around scope of works and set expectations.

Internal Communication:

Lead and coordinate all store level communication with United Partners daily on issues and actions.

Set expectations with Partners, provide training, coaching & mentoring.
Participate in cross-functional weekly & monthly meetings with Regional & Support Teams (e.g., L & D, Partner Relations, Equipment Services).

Process Compliances:

· Lead all process initiatives/implementation at store level; Work with Sr. management on identifying store level trends and process gaps.

Lead store level customer store/calibration walks.
Lead process adoption in Salesforce.
Responsible for managing business using United technologies provided (e.g., Salesforce/Outlook).
Lead and or support key United operational processes and KPI’s: As per Retention Priority Framework, to name a few.

Support Partner Change Overs (PCO) with Partnership team.
Material Ordering.
In-Store Specials.
Conduct Visitation Audits & manage Case mgmt. for issues and escalations.
Create and implement Periodic Schedules.
A.R.I and H & S Compliance
I.D Badging & uniform compliance for all Partners & cleaners
In Store Partner Training and support Partner Effectiveness in Partner training Program
Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners
Collection of Annexes or any other types of Inspections/reporting required by Customers for Billing purposes

Cost Management & Controls: Responsible at store level for Revenue + Cost per Store; Budget Vs Actual + Gross margins.

Responsible for the store level financial activities related to billing, invoicing, store budgets, customers, suppliers and sub-contractors’ expenses, employee hours, material costs over budget, equipment repair costs.
Support Sr. Mgmt. for operational costing for new & existing business.
Monitor asset inventory, including but not limited to, equipment, supplies at store level.

Revenue growth in existing business:

Implement transitions of new business in stores in compliance with customer transition process.

Lead growth of In-store business by upselling Special services.

Workforce & Performance Management:

Co-Lead Performance Mgmt. for Partners with Partner Effectiveness team as per United reports (Monthly inspections, escalation reports, attendance reports, visitation reports)

Recruitment, Training & Development:

Support Partner Effectiveness team in Hiring/Recruitment/Termination of Partners and Partner management (e.g., Partner Change Overs (PCO); Group Echo; Insurance, Contract signing, ID Badging for all staff and Partners; Material Ordering; Invoicing.
Lead In-Store Partner Training (Scope + Equipment + Material Ordering) and support Partner Effectiveness & L & D in overall Partner training program.
Lead daily/weekly mentoring and coaching of Partners on store performance and customer scope of works.
Monitoring performance of reporting Partners and apply performance improvement plans to improve Partner engagement and productivity in conjunction with Partner Effectiveness team

Technology & Assets:

Responsible for managing business using United technologies provided (e.g. Salesforce & Microsoft Programs). Responsible for asset management.

Education/Experience:

· Degree in business administration or related field.

· Minimum of 5 years’ experience in the Janitorial industry or any other operational environment experience.

· 3 – 5 years’ experience in a supervisory role

Customer Service & Support Jobs in Halifax, Canada (Now Hiring) — 21 open

Retail-Atlantic - Area Manager Cleaning Industry- Halifax

Operations Manager - Atlantic

Operations Manager - Atlantic

Sr Analyst II Business Process Transactions

Assistant Food and Beverage Operations Manager

Assistant Sales Trainee Manager

Program Billing Clerk

Room Attendant

Receptionist

Traffic Agent

Financial Advisor

Delivery Driver [ Sydney]

Retail Customer Service Representative

Retail Customer Service Representative

Sales Consultant

Financial Services Representative

District Vice President, North Atlantic, Canadian Personal Banking

Staff Pharmacist - PT

Gallery Shop Coordinator (Clerk 3)

Prepared Foods Teammate-FT

Frequently asked questions

How many Customer Service & Support jobs are open in Halifax, Canada right now?

Which companies are hiring for Customer Service & Support roles in Halifax, Canada?

Are there remote or hybrid Customer Service & Support jobs in Halifax, Canada?

How do I apply for Customer Service & Support jobs in Halifax, Canada?

Customer Service & Support jobs in other cities

Other jobs in Halifax, Canada

Retail-Atlantic - Area Manager Cleaning Industry- Halifax

Job description

Tools

Explore

Company

Tools

Explore

Company

Customer Service & Support Jobs in Halifax, Canada (Now Hiring) — 21 open

Retail-Atlantic - Area Manager Cleaning Industry- Halifax

Operations Manager - Atlantic

Operations Manager - Atlantic

Sr Analyst II Business Process Transactions

Assistant Food and Beverage Operations Manager

Assistant Sales Trainee Manager

Program Billing Clerk

Room Attendant

Receptionist

Traffic Agent

Financial Advisor

Delivery Driver [ Sydney]

Retail Customer Service Representative

Retail Customer Service Representative

Sales Consultant

Financial Services Representative

District Vice President, North Atlantic, Canadian Personal Banking

Staff Pharmacist - PT

Gallery Shop Coordinator (Clerk 3)

Prepared Foods Teammate-FT

Frequently asked questions

How many Customer Service & Support jobs are open in Halifax, Canada right now?

Which companies are hiring for Customer Service & Support roles in Halifax, Canada?

Are there remote or hybrid Customer Service & Support jobs in Halifax, Canada?

How do I apply for Customer Service & Support jobs in Halifax, Canada?

Customer Service & Support jobs in other cities

Other jobs in Halifax, Canada

Retail-Atlantic - Area Manager Cleaning Industry- Halifax

Job description

Tools

Explore

Company