Zap Fitness

Zap Fitness is a growing player in the recreational facilities industry. With a focus on health and fitness, the company is part of Fitness & Lifestyle Group, Asia Pacific’s largest diversified fitness brand. Zap Fitness is currently hiring for three Membership Services Representative positions. All three roles are part-time and on-site. The open positions are in Hobart Central, Shoreline, and Busselton. The Membership Services Representative roles report to the State Performance Manager and are responsible for driving an exceptional member experience and building key stakeholder relationships with members. This includes driving member growth, sales, care, and retention, as well as various customer service and administrative duties. The roles require providing high-end premium service. Candidates must have experience in a fast-paced premium customer service role and have a passion for health and fitness. Intermediate computer skills are also necessary, along with excellent oral and written communication and presentation skills. Candidates must also be able to perform in an autonomous environment and be available to work Saturdays and some days during the week. Previous sales experience is desirable. The roles require skills in Customer Service, Sales, Communication, Presentation, and Health and Fitness. Candidates also need Computer Skills and the ability to work in an Autonomous Work environment. All three Membership Services Representative positions are on-site roles. **1. What are the key responsibilities of a Membership Services Representative?** The Membership Services Representative is responsible for driving an exceptional member experience, building key stakeholder relationships with members, driving member growth and sales, care and retention, and other customer service and administrative duties. **2. What are the required skills and experience for these positions?** Candidates must have demonstrated experience in a fast-paced premium customer service role, a passion for health and fitness, intermediate computer skills, excellent oral and written communication and presentation skills, and the ability to perform in an autonomous environment. **3. What are the work schedule requirements?** Candidates must be available to work Saturdays and some days during the week. **4. What benefits are offered to Membership Services Representatives?** Benefits include an hourly rate PLUS commission, a fun working environment, a FREE gym membership, anniversary leave days, and an additional free gym membership for friends and family as part of our recognition for service awards. Career opportunities are available with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group. There are also exclusive employee discounts with industry leading fitness, travel, fashion and retail brands through FLG's partner discount program, a leading paid parental leave program, and access to an Employee Assistance Program. **5. What is the company’s commitment to diversity and inclusion?** Zap Fitness encourages individuality and acknowledges the value that diversity and inclusivity brings to the organization. They welcome applications from a diverse range of backgrounds. **6. How do I apply for a position?** Please click 'Apply' to submit a resume that details your experience, attributes and achievements.