U-Drive

Equipment Rental Services51-200 employeesWebsite

3

Open Roles

U-Drive is a well-established, family-owned vehicle rental company in the Equipment Rental Services industry. With a 43-year legacy, U-Drive operates over 4,000 vehicles across a daily rental, contract hire and leasing fleet in the UK. They focus on providing excellent service to both business customers and private hirers. U-Drive is currently hiring for three positions: * **Assistant Branch Manager:** This on-site role in Poole requires an upbeat and personable individual to join a close-knit team. Reporting to the Branch Manager, the Assistant Branch Manager will engage with customers, address inquiries, and assist in the daily operations of the branch. Key responsibilities include assisting in achieving growth, contributing to team development, canvassing for small business users, providing sales leads, delivering effective account management, and ensuring excellent customer service. The ideal candidate will possess a full UK driving license, have strong communication and customer service skills, and be able to work under pressure. * **Claims Recovery Representative:** This on-site position based in Poole Head Office focuses on managing damage claims for U-Drive's fleet of 4,000 vehicles. The Claims Recovery Representative will be part of a close-knit team and be responsible for creating new claim records, investigating incidents, obtaining and reviewing insurance documentation, ensuring damages are recharged, handling new customer claims, liaising with workshops and suppliers, and assisting with damage and loss queries. The ideal candidate will be detail-oriented, service-focused, possess strong communication skills, and be well-organized. * **Bid Writer - Public Sector:** This on-site role requires a candidate experienced in public sector procurement to manage the end-to-end bid process for public sector submissions. Responsibilities include analyzing tender documentation, developing win themes, writing evidence-based responses, managing stakeholders, ensuring compliance, and maintaining bid libraries. The successful candidate will have proven experience in writing public sector bids and a strong understanding of UK public procurement processes. The salary for this position is between £40,000 and £45,000. U-Drive utilizes a variety of technologies and skills in its operations: * **Assistant Branch Manager:** Team Management, Customer Service, Communication Skills, Sales, Account Management, Problem Solving, Resilience, Leadership, Motivation, Relationship Building, Time Management, Dynamic Work Environment, Training, Fleet Management, Customer Engagement, High-Quality Service. * **Claims Recovery Representative:** Claims Management, Attention to Detail, Customer Service, Communication Skills, Organizational Skills, Risk Management, Microsoft Office, Problem Solving. * **Bid Writer - Public Sector:** Bid Writing, Public Sector Procurement, Tender Documentation Analysis, Writing Style, Evidence-Led Responses, Editing Skills, AI-Assisted Tools, Stakeholder Management, Compliance, Risk Management, Service Delivery, Value for Money, Continuous Improvement, Frameworks, Call-Offs, ITTs. The available positions offer different work arrangements: * **Assistant Branch Manager:** This role is on-site in Poole, working a 45-hour rota from Monday to Sunday. * **Claims Recovery Representative:** This role is on-site at the Poole Head Office, Monday to Friday, working 40 hours per week. * **Bid Writer - Public Sector:** This is a fully office-based role, with direct access to subject matter experts and decision-makers, where face-to-face engagement is essential. Hybrid or remote working is not available for this role. * **What benefits are offered to employees at U-Drive?** U-Drive offers various benefits, including 30 days of annual leave (inclusive of bank holidays), with potential for additional accrual, employee discounts on rentals, company-sponsored training and development opportunities, access to the Employee Discount Program, and an Employee Assistance Program. * **What is the annual leave policy for the Claims Recovery Representative?** The Claims Recovery Representative position offers 30 days of annual leave (including bank holidays) in the first year, with accrual up to 33 days after 24 months of service up to your 5th year. * **What is the salary for the Bid Writer - Public Sector role?** The salary for this role is between £40,000 and £45,000, depending on experience. * **Where is the Claims Recovery Representative position based?** The Claims Recovery Representative position is based at U-Drive's Poole Head Office. * **Is the Bid Writer - Public Sector role a remote position?** No, the Bid Writer - Public Sector role is a fully office-based position.