The Open Door Group

The Open Door Group, a non-profit organization in the Human Resources Services industry, is currently seeking dedicated professionals to join their team. With a company size of 51-200 employees, The Open Door Group is expanding its team and offering exciting career opportunities. The Open Door Group has three open positions available. These roles offer a chance to contribute to the community and work in a supportive environment. The available positions are: * **Peer Support Worker - Alberta:** This part-time, permanent position requires a Peer Support Worker Certification. The role involves providing practical, emotional, and social support to individuals facing mental health challenges, substance use, housing instability, or other barriers. The primary work location is community outreach in Red Deer, with a home office, with a secondary work location of the Open Door Group/ETHOS office at 4728 Ross St, Red Deer. The salary is $24.31 to $25.93 per hour, with 20 hours of work per week. Flexible scheduling is available. * **Client Service Manager:** This full-time, permanent, exempt position requires a Bachelor’s Degree in Business Administration, Social Science, Social Work, or a related field, or an equivalent combination of education and experience, as well as 3 to 5 years of experience in a managerial or supervisory role with accountability for people performance and results. The role involves ensuring high quality, client-centered services. The primary work location for this position will be the Open Door Group office at 900 - 1200 Burrard Street, Vancouver but will have secondary work locations of all Open Door Group sites in the Vancouver area as needed. The salary range is $66,500 to $81,500 annually for 36 hours of work per week. The internal posting closing date is January 30, 2026. * **Community Engagement Coordinator:** This full-time, permanent role involves cultivating strategic partnerships through community outreach activities. The Community Engagement Coordinator will work to promote service awareness and identify ways Open Door Group services can support shared client needs. The primary work location for this position will be the Open Door Group office at 200-250 West Pender Street, Vancouver but will have secondary work locations of all Open Door Group sites in the Vancouver area as needed. The salary is $30.20 to $31.89 per hour and requires 36 hours of work per week. The internal posting closing date is January 30, 2026. The Open Door Group utilizes various technologies and skills in their operations. These include: * **Peer Support Worker - Alberta:** Peer Support Certification, Mental Health Recovery, Substance Use Recovery, Crisis Intervention, Community Resources Knowledge, Group Facilitation, Communication Skills, Conflict Resolution, Trauma-Informed Practices, Motivational Interviewing, Ethical Boundaries, Client Relationship Building, Organizational Skills, Microsoft Office Proficiency, Problem Solving, and Attention to Detail. * **Client Service Manager:** Leadership, Coaching, Performance Management, Customer Service, Data Analysis, Team Building, Compliance, Health and Safety, Service Delivery, Interpersonal Skills, Communication, Organizational Skills, Problem Solving, Staff Development, CRM Systems, and Office 365. * **Community Engagement Coordinator:** Community Engagement, Partnership Building, Referral Pathways, Client Support, Workforce Development, Communication Skills, Interpersonal Skills, Organizational Skills, Time Management, Problem Solving, Technical Skills, Facilitation Skills, Cultural Competence, Trauma-Informed Practices, Adaptability, and Active Listening. The Open Door Group offers various work arrangements depending on the position. * **Peer Support Worker - Alberta:** This role follows a hybrid remote policy. Employees are expected to provide availability to work evenings or weekends as needed to best meet the needs of their clients. * **Client Service Manager:** This position requires on-site presence. * **Community Engagement Coordinator:** This role follows a hybrid remote policy. Here are some frequently asked questions about working at The Open Door Group and applying for these positions: 1. **What is the salary range for the Peer Support Worker position?** The salary is $24.31 to $25.93 per hour. 2. **What is the work schedule for the Client Service Manager?** The role requires 36 hours of work per week. 3. **What is the primary work location for the Community Engagement Coordinator?** The primary work location is the Open Door Group office at 200-250 West Pender Street, Vancouver. 4. **How can I apply for a position at The Open Door Group?** You can find the full job descriptions and application instructions at the "Careers at Open Door Group" page on their website. 5. **What benefits does The Open Door Group offer?** The Open Door Group offers a comprehensive employer-paid benefits package and an RRSP matching program, as well as an Employee and Family Assistance program. 6. **Does The Open Door Group offer opportunities for professional development?** Yes, there is a professional development fund to pursue courses, workshops, or certifications to enhance your skills and advance your career. 7. **What are the special conditions of employment for the Client Service Manager?** Candidates are required to pass a criminal history background check and/or fingerprinting. The role requires the ability to work on a computer for extended hours at a time, as well as the ability to work flexible hours.