Surf Internet

Telecommunications201-500 employeesWebsite

3

Open Roles

Surf Internet is a telecommunications company with 201-500 employees. This company is currently hiring and has a few open positions available. Surf Internet is currently seeking to fill three positions: * **Service Delivery Technician I:** This on-site role is available in two locations: the Byron Center Office (Byron Center, MI 49315) and the Howell Office (Howell, MI 48843). The Service Delivery Technician I is a frontline, customer-facing role responsible for FTTH (Fiber to the Home) installation and basic troubleshooting. The role involves performing fiber installations, conducting fiber signal performance testing, executing Wi-Fi signal mapping, and troubleshooting connectivity issues. Candidates must be able to lift and handle equipment weighing 75 pounds or more, work in various weather conditions, and be willing to travel up to 100% of the time across the service region. The salary range is $22.50 - $24.00 hourly. * **OSP Inventory and Materials Manager:** This hybrid position is located in the LaPorte Office (LaPorte, IN 46350). The OSP Inventory & Materials Manager owns the planning, control, and governance of all Outside Plant (OSP) materials across Surf Internet’s footprint. Responsibilities include OSP material forecasting, allocation, inventory strategy, and reclamation oversight. Candidates should have 5+ years of experience in telecom, utilities, or construction supply chain or inventory management. The salary range for this position is $75,000.00 - $85,000.00 per year. Based on the job postings, Surf Internet uses the following technologies: * Fiber Installation * Troubleshooting * Customer Service * Communication Skills * Technical Knowledge * Problem Solving * Safety Procedures * Signal Testing * Wi-Fi Mapping * Equipment Handling * CRM Software * Google Docs * Physical Endurance * Team Collaboration * Time Management * Flexibility * OSP Materials * Inventory Management * Forecasting * ERP Systems * Analytical Skills * Supply Chain Management * Construction * Utilities * Telecom * Material Planning * Inventory Control * Reclamation Oversight * Cost Recovery * Continuous Improvement * Project Management Surf Internet offers a variety of work arrangements. The Service Delivery Technician I positions are on-site, with travel required across Michigan, Indiana, and Illinois. The OSP Inventory and Materials Manager position is a hybrid role. Here are some frequently asked questions about working at Surf Internet: 1. **What are the qualifications for the Service Delivery Technician I position?** A high school diploma or equivalent, a valid driver’s license with an acceptable driving record, the ability to lift and maneuver objects 75+ lbs regularly, willingness to travel up to 100% of the time, and comfort working at elevated heights and in adverse weather conditions. 2. **What are the responsibilities of the Service Delivery Technician I?** Performing FTTH fiber installations, conducting fiber signal performance testing, executing Wi-Fi signal mapping, troubleshooting connectivity problems, interacting with customers, and maintaining company equipment. 3. **What are the requirements for the OSP Inventory and Materials Manager?** 5+ years of experience in telecom, utilities, or construction supply chain or inventory management, a strong understanding of OSP materials, experience with forecasting, ERP systems, and inventory controls (NetSuite preferred), and strong analytical and cross-functional communication skills. 4. **Where are the Service Delivery Technician I positions located?** The Byron Center Office in Byron Center, MI, and the Howell Office in Howell, MI. 5. **What is the travel requirement for the Service Delivery Technician I?** Up to 100% travel across the service region. 6. **What is the remote policy for the OSP Inventory and Materials Manager?** Hybrid, on-site or remote depending on experience and business needs.