SENDER ONE SERVICE LLC

Recreational Facilities51-200 employeesWebsite

3

Open Roles

SENDER ONE SERVICE LLC, operating in the recreational facilities industry, is currently seeking enthusiastic individuals to join its team. With a company size of 51-200 employees, SENDER ONE is actively hiring for three open positions. SENDER ONE SERVICE LLC has the following positions available: * **LAKEWOOD CUSTOMER EXPERIENCE SPECIALIST:** This part-time, on-site role is located at the SENDER ONE LAKEWOOD facility in Lakewood, CA 90712. The hourly salary range is $21.00 - $22.00. The Customer Experience Specialist will provide excellent customer service, possess a high level of product knowledge, lead climbing courses, work with children and adults in Sender City, and assist with sales. The position requires the ability to lift and carry a minimum of 50 lbs. and a willingness to work at least one weekend day and a minimum of 16 hours or 2 shifts per week. * **WESTWOOD BOULDERING GYM MANAGER:** This full-time, salaried position is based on-site in Los Angeles, CA 90024, with a salary range of $70,304.00 - $75,000.00 per year. The Gym Manager will be responsible for the gym's operational and financial performance, strategic planning, team leadership, and operational oversight. This role requires full-time availability, including a minimum of 30 hours on customer-facing shifts and weekend availability for special events. * **LAKEWOOD YOUTH COACH, LEVEL 3:** This part-time, on-site position at the SENDER ONE LAKEWOOD facility offers an hourly rate of $22.50. The Youth Coach will be involved in youth program development, including leading team practices, implementing strength and conditioning training, and providing climbing instruction. This role requires lead belay certification, first aid/CPR certification, and a commitment to coaching 3 or more days per week, as well as attending competitions. Availability is primarily needed on Tuesday, Wednesday, and Thursday between 3:30 p.m. - 7:30 p.m. The job postings highlight the following technologies and skills: Customer Service, Climbing, Risk Management, Teamwork, Communication, Sales, First Aid, CPR, Instruction, Product Knowledge, Time Management, Initiative, Feedback, Coaching, Google Suite, Rock Gym Pro, Basecamp, Leadership, Strategic Planning, Community Engagement, Performance Management, Operational Oversight, Marketing Strategy, Problem Solving, Training Development, Safety Compliance, Data Handling, Retail Management, Youth Development, Adaptability, Motivation, Belaying, Climbing Techniques, and Curriculum Development. The available positions offer both on-site work environments. The LAKEWOOD CUSTOMER EXPERIENCE SPECIALIST and LAKEWOOD YOUTH COACH, LEVEL 3 positions are based at the SENDER ONE LAKEWOOD location. The WESTWOOD BOULDERING GYM MANAGER position is based at the SENDER ONE WESTWOOD location in Los Angeles, CA. **Q: Where are the available positions located?** A: The Customer Experience Specialist and Youth Coach, Level 3 roles are located in Lakewood, CA. The Bouldering Gym Manager position is in Los Angeles, CA. **Q: What are the pay rates for the available positions?** A: The Lakewood Customer Experience Specialist position pays $21.00 - $22.00 per hour, the Lakewood Youth Coach, Level 3 position pays $22.50 per hour, and the Westwood Bouldering Gym Manager position has a salary range of $70,304.00 - $75,000.00 per year. **Q: What type of experience is required for the Westwood Bouldering Gym Manager position?** A: The Westwood Bouldering Gym Manager role requires proven leadership and management experience, typically demonstrated from 1+ years in a supervisory or managerial role, top rope & lead belay and climbing experience, coaching experience, and knowledge of Google Suite, Paycom & interviewing experience, Rock Gym Pro reporting & data handling, and Basecamp. **Q: What certifications are needed for the Youth Coach positions?** A: Both the Youth Coach Level 1, 2, 3, and 4 positions require First Aid/CPR certification. Level 3 and 4 roles require lead belay certification. **Q: What are the time commitment expectations for the Lakewood Customer Experience Specialist position?** A: The Lakewood Customer Experience Specialist position requires at least one weekend day of availability per work week and a minimum of 16 hours or 2 shifts per work week. **Q: What are the time commitment expectations for the Lakewood Youth Coach, Level 3 position?** A: The Lakewood Youth Coach, Level 3 position requires availability primarily on Tuesday, Wednesday, and Thursday between 3:30 p.m. - 7:30 p.m., must be able to work a minimum of 2 shifts in a work week, and must be fully available to work at least one weekend day per work week.