Scott Credit Union

Scott Credit Union, a prominent player in the banking industry, is currently seeking talented individuals to join its team. With 201-500 employees, Scott Credit Union is committed to supporting its members through their financial journeys. Scott Credit Union currently has three open positions. **Financial Services Representative:** This part-time, on-site role is located at the Scott Air Force Base, IL branch. The position involves working Monday through Saturday with varied hours depending on operational needs. The Financial Services Representative will be a customer service professional responsible for engaging with members, educating them on products and services, and meeting sales and operational goals. Key responsibilities include cross-selling, processing financial transactions, and providing various member services such as deposits, withdrawals, and money orders. Candidates need a high school diploma or GED, one year of customer service experience, and personal computer experience, including Microsoft Office products. **Member Service Representative (Teller):** This full-time, on-site position is located at the West Belleville Branch in Belleville, IL. The Member Service Representative is a primary point of contact for members, processing transactions efficiently and accurately. Responsibilities include operating an on-line teller terminal, recording transactions, educating members on SCU products and services, and fostering member relationships. Applicants must have a high school diploma or equivalent, customer service experience, and personal computer experience including Microsoft Office products. **Consumer Loan Direct Processor:** This full-time position is in the Consumer Lending - Operations department, located at the Home Office Branch in Edwardsville, IL. The initial work location will be fully on-site for the first 30-90 days, after which hybrid or remote work may be considered. The Consumer Loan Direct Processor will support lending operations, manage loan files from application to funding, and communicate with members via phone, email, and video. Responsibilities include processing loan documents, providing member services, and ensuring accuracy in loan processing. Requirements include a high school diploma or GED and experience within a financial institution, with personal computer experience to include Microsoft Windows applications. The positions at Scott Credit Union utilize various technologies. These include Customer Service platforms, tools for Financial Transactions, Sales systems, Account Management software, and Microsoft Office and Windows applications. Scott Credit Union offers a variety of work arrangements. The Financial Services Representative and the Member Service Representative positions are on-site. The Consumer Loan Direct Processor position is initially fully on-site with the potential for hybrid or remote work after the probationary period. Here are some frequently asked questions about working at Scott Credit Union and applying for these positions: **1. What are the key responsibilities of a Financial Services Representative?** The Financial Services Representative is responsible for engaging with members, educating them on SCU products and services, and meeting individual sales and operational goals. They also handle financial transactions, cross-selling, and providing a variety of member services. **2. What are the benefits of working at Scott Credit Union?** Benefits include 11 paid holidays, competitive PTO, a 401(k) with employer match, medical, dental, vision, and life insurance, Short-Term Disability (including maternity leave), and a tuition reimbursement program. **3. What are the required qualifications for the Member Service Representative (Teller) position?** Applicants need a high school diploma or equivalent, customer service experience, and experience with personal computers, including Microsoft Office products. **4. What is the work schedule for the Financial Services Representative position?** This is a part-time position working Monday through Saturday with varied hours. **5. What is the remote work policy for the Consumer Loan Direct Processor position?** The position is fully on-site for the first 30-90 days, and the position may be eligible for hybrid or remote work after successfully completing the probationary period.