San Antonio Zoo

The San Antonio Zoo, operating in the Museums, Historical Sites, and Zoos industry, is currently seeking passionate individuals to join its team. With a company size of 501-1,000 employees, the zoo offers a collaborative environment where you can contribute to wildlife conservation efforts. San Antonio Zoo is currently hiring for three open positions: * **Consumer Event Specialist [Part-Time]:** This on-site position involves coordinating and executing consumer events at the San Antonio Zoo. Responsibilities include collaborating with vendors and zoo departments, assisting in the execution of events like Monarch Fest and Zoo La-La! Zoo Run, and ensuring smooth event operations. Key skills include effective written and verbal communication, organizational skills, and a commitment to customer service and safety. * **Director of Marketing [Full-Time]:** This on-site, full-time role reports to the VP of Marketing and involves developing and executing marketing campaigns to drive revenue and engagement. Responsibilities encompass managing marketing initiatives, budgets, and a team, as well as providing strategic direction for traditional and digital marketing efforts. Successful candidates will possess a Bachelor's degree in Marketing or related experience and a minimum of 5 years of professional experience, with at least 3 years in a leadership role. * **Ticket Clerk [Part-Time]:** This on-site, part-time position involves interacting with zoo guests by selling admission tickets. Responsibilities include providing guest service, processing payments, and providing information about zoo activities. Candidates should be at least 16 years of age and possess customer service skills. The job postings highlight the following skills and areas of expertise that can be considered part of the technology stack for the respective roles: * **Consumer Event Specialist:** Effective Communication, Organizational Skills, Event Planning, Customer Service, Collaboration, Problem Solving, Creativity, Critical Thinking, Interpersonal Skills, Microsoft Suite, Bilingual, Vendor Management, Safety Practices, Social Media, Task Management, Hospitality * **Director of Marketing:** Marketing, Leadership, Project Management, Communication, Organizational Skills, Research, Digital Marketing, Budgeting, Brand Management, Team Management, Content Creation, Strategic Planning, Collaboration, Mentoring, Negotiation, Graphics Knowledge, Self-Motivation * **Ticket Clerk:** Customer Service, Cash Handling, Sales, Communication, Teamwork, Attention to Detail, Problem Solving, Time Management The San Antonio Zoo offers on-site positions. The Consumer Event Specialist and Ticket Clerk roles are part-time, while the Director of Marketing position is full-time. The postings indicate a year-round operation for staff, requiring availability on days, nights, weekends, and occasional after-hour assignments. Here are some frequently asked questions about working at San Antonio Zoo and applying for these positions: 1. **What are the remote work policies for these positions?** All three positions listed are on-site roles. 2. **What are the required skills for the Consumer Event Specialist position?** This role requires effective written and verbal communication, organizational skills, customer service abilities, and collaboration skills. 3. **What experience is preferred for the Ticket Clerk position?** Customer service experience, cash handling experience, and experience in the theme park or hospitality industry are preferred. 4. **What are the qualifications for the Director of Marketing position?** A Bachelor's degree in Marketing or similar experience is required, along with a minimum of 5 years of professional experience and at least 3 years of leadership experience. 5. **Are background checks and drug screens required?** Yes, successful candidates for all positions will undergo a pre-employment Sex Offender & National Background Check, Criminal Background Check, and Drug Screen. 6. **What are the working hour expectations for the Ticket Clerk?** The Ticket Clerk must be available to work days, nights, holidays, weekends, and occasional special after-hour assignments. 7. **What does the San Antonio Zoo look for in a team member?** The Zoo looks for an attitude of service inside and outside of the zoo, showing hospitality to all, and commitment to the San Antonio Zoo's mission.