RM COMMERCE GmbH

International Trade and Development11-50 employeesWebsite

3

Open Roles

RM COMMERCE GmbH, operating in the International Trade and Development industry, is currently seeking talented individuals to join its team. The company, which has between 11 and 50 employees, currently has three open positions. RM COMMERCE GmbH is actively hiring for the following roles: * **Mini Job/Werkstudent (m/w/d) E-Commerce Kundenservice:** This remote position involves providing customer service for MAMEIDO, focusing on drinkware products like water bottles and lunchboxes. Responsibilities include answering customer inquiries about products, orders, shipping, and returns. The role also includes collecting and documenting customer feedback and updating product availabilities. The position is for 10 hours per week. * **Werkstudent (m/w/d) - Logistikplanung & WMS-Projekt:** This on-site Werkstudent role involves supporting the project manager in the planning, analysis, and implementation of a new Warehouse-Management-System (WMS) and the planning of a new warehouse location. This role requires assisting in defining requirements, testing, analyzing data, and coordinating internal and external stakeholders. * **Produktionsmitarbeiter (m/w/d) Digitaldruck in Vollzeit (E-Commerce Start-up):** This on-site, full-time position is based in Düsseldorf Derendorf and involves operating digital printing and engraving machines for MAMEIDO's drinkware products. Responsibilities include optimizing print data, color correction, preparing products for printing, operating and maintaining machines, controlling print quality, and documenting output. The roles at RM COMMERCE GmbH utilize a diverse tech stack, including: * **Customer Service:** Customer Service, Communication, Reliability, Organization, Empathy, Feedback Management * **Logistics:** Logistics, Supply Chain, Data Analysis, Process Documentation, Project Management, Excel, AI Tools, Communication, Team Coordination * **Production:** Digital Printing, Data Optimization, Color Correction, Machine Operation, Quality Control, Documentation, Packaging, Adobe Creative Suite, RIP Software, Attention to Detail, Physical Endurance, Reliability, Punctuality, Responsibility RM COMMERCE GmbH offers both remote and on-site work arrangements. The Mini Job/Werkstudent E-Commerce Kundenservice position is fully remote, allowing candidates to work from anywhere, with a requirement to address inquiries within 24 hours. The Werkstudent Logistikplanung & WMS-Projekt and Produktionsmitarbeiter Digitaldruck roles are on-site. The production role is based in Düsseldorf Derendorf. Here are some frequently asked questions about working at RM COMMERCE GmbH and applying for these positions: 1. **What is the weekly time commitment for the Mini Job/Werkstudent E-Commerce Kundenservice role?** The weekly work time for the customer service position is 10 hours. 2. **What are the key requirements for the customer service role?** Required skills include customer orientation, communication strength, organization, and reliability. 3. **Where is the on-site production role located?** The production role is based in Düsseldorf Derendorf. 4. **What is the industry focus of RM COMMERCE GmbH?** RM COMMERCE GmbH operates in the International Trade and Development industry. 5. **What should I include in my application?** All applicants are asked to submit a resume and a short cover letter explaining why they are a good fit for the position.