Pantherx Specialty LLC

Pantherx Specialty LLC, operating in the cosmetics industry, is currently seeking talented individuals to join its team. The company, which has 11-50 employees, has three open positions available. Pantherx Specialty LLC is actively hiring for the following roles: * **Account Director:** This full-time, exempt position reports to the Director, Account Management. The role is hybrid, requiring occasional travel to Pittsburgh, PA. The Account Director will serve as a primary point of contact for complex manufacturer partners, driving strategic outcomes and managing program execution. * **Patient Care Coordinator (Bilingual):** This full-time, non-exempt position requires fluency in both English and Spanish and is hybrid, with occasional on-site requirements in Pittsburgh, PA. The Patient Care Coordinator will interact with patients over the phone to coordinate prescription refills and address patient concerns. This role reports to the RxARECARE Supervisor. * **QA (Quality Assurance) Engineer:** This full-time, exempt position is hybrid and reports to the Manager, Quality Assurance Business. The QA Engineer will design and execute test plans to ensure software quality. The roles at Pantherx Specialty LLC utilize a range of technologies. These include: * **Account Director:** Data Analytics, Collaboration, Problem Solving, Critical Thinking, Organizational Skills, Leadership, Communication, Client Management, Program Management, Operational Excellence, Performance Tracking, Business Metrics, Patient Care, Healthcare, Pharmaceuticals, and Strategic Insights. * **Patient Care Coordinator (Bilingual):** Bilingual, Customer Service, Communication, Organizational Skills, Interpersonal Skills, Problem Solving, Clinical Compliance, Medication Coordination, Healthcare Regulations, Team Collaboration, Patient Interaction, Call Center Experience, Spanish Fluency, Healthcare Terminology, Patient Care, and Specialty Pharmacy. * **QA (Quality Assurance) Engineer:** Quality Assurance, Test Plans, SQL, Automated Testing, AI-Driven Testing, Problem Solving, Communication, Mobile Applications, Machine Learning, Defect Analysis, Risk-Based Testing, Test Case Generation, Scripting Language, Visual Testing, Pharmacy Industry, and Project Tracking Software. Pantherx Specialty LLC offers hybrid work arrangements for some positions, as well as remote work possibilities. The company also has a physical office location. The Account Director and Patient Care Coordinator (Bilingual) roles are hybrid. The QA Engineer position is hybrid as well. 1. **What benefits does Pantherx Specialty LLC offer?** Pantherx Specialty LLC offers a benefits package, including medical, dental, vision, health savings and flexible spending accounts, a 401K with employer matching, employer-paid life insurance and short/long term disability coverage, and an Employee Assistance Program. Generous paid time off is available to all full-time employees, as well as limited paid time off for part-time employees. 2. **Where are the job locations?** The Account Director and Patient Care Coordinator (Bilingual) roles have a location in Pittsburgh, PA. The QA Engineer position is located in Pittsburgh, PA as well. 3. **What are the required qualifications for the Account Director position?** The Account Director position requires a Bachelor's degree in a related field, a minimum of six years of experience in healthcare or pharma, demonstrated experience using data analytics, and proven ability to collaborate across departments. 4. **What are the requirements for the Patient Care Coordinator (Bilingual) position?** This role requires a high school diploma or GED, 1-3 years of customer service experience in a call center environment, excellent communication and organizational skills, and fluency in both English and Spanish. 5. **What skills are needed for the QA Engineer position?** The QA Engineer position requires a Bachelor's degree in a related field and a minimum of two years of experience in software quality assurance, knowledge of software testing processes, problem-solving skills, and communication skills. Experience with AI-driven testing is also valued. 6. **Does Pantherx Specialty LLC provide equal opportunities?** Yes, Pantherx Specialty LLC is an equal opportunity employer and does not discriminate. 7. **What is the remote policy at Pantherx Specialty LLC?** Hybrid, remote and flexible on-site work schedules are available, based on the position.