Neurosoft

IT Services and IT Consulting201-500 employeesWebsite

3

Open Roles

Neurosoft is an IT Services and IT Consulting company with 201-500 employees. The company specializes in offering end-to-end premium integrated services in the areas of Cyber Security, Technology Solutions, and Field Services. Neurosoft is active in Greece and Cyprus in both private and public sector projects and has been listed on the Italian Stock Exchange since 2009. Neurosoft currently has three open positions available: * **ICT Support Engineer (L1):** This on-site role is located in the Athens (South Suburbs). Responsibilities include helpdesk support, user assistance, system setup, password and account management, software support, hardware support, and incident management. The position requires 1 or 2 years of experience in a similar role and a university degree in Computer Science or a related field. Strong communication skills in Greek and English are essential, along with proficiency in MS Office. Working hours are shifts. * **Head of Corporate Sales:** This hybrid position is based in Athens (North Suburbs) and reports to the Commercial Director. The Head of Corporate Sales will be responsible for driving revenue growth across Cybersecurity and Infrastructure offerings for corporate customers. Key responsibilities include sales strategy and commercial ownership, key account and strategic client management, sales leadership and team development, solution selling and bid management, and sales operations and forecasting. The role requires 10–15+ years of B2B sales leadership experience within MSSP, systems integration, cybersecurity, or IT services. * **System Engineer L1:** This on-site role is located in Athens (North Suburbs). This is a 24/7 IT Operations team position. The L1 System Engineer will be responsible for system monitoring and incident response for Windows/Linux servers and virtualization platforms. Responsibilities also include providing first-line technical support, guiding users through troubleshooting steps, and ensuring prompt incident resolution. Desired qualifications include certifications such as CompTIA A+, Microsoft Azure Fundamentals, ITIL Foundation, and VMware VCTA. The job postings highlight the following technologies and skills: * **ICT Support Engineer (L1):** Helpdesk Support, User Assistance, System Setup, Password Management, Software Support, Hardware Support, Incident Management, Communication Skills, MS Office Proficiency * **Head of Corporate Sales:** Sales Strategy, Cybersecurity, Infrastructure, Key Account Management, Sales Leadership, Team Development, Solution Selling, Bid Management, Sales Operations, Forecasting, Collaboration, Market Leadership, Consultative Selling, Technical Expertise, Commercial Excellence, Executive Presence * **System Engineer L1:** System Administration, Windows OS, Linux OS, Virtualization, Cloud Computing, Active Directory, DNS, DHCP, Group Policies, Microsoft Office, O365, Ticketing Systems, Problem-Solving, Analytical Abilities, Communication Skills, Customer-Focused Neurosoft offers a variety of work arrangements: * **ICT Support Engineer (L1):** On-site, located in the Athens (South Suburbs). This role involves shift work. * **Head of Corporate Sales:** Hybrid, located in Athens (North Suburbs). * **System Engineer L1:** On-site, located in Athens (North Suburbs). This role involves shift work, 24x7x365. * **What kind of training is offered at Neurosoft?** Formal training and professional qualifications are fully funded. * **What benefits are provided?** Neurosoft offers a competitive compensation package, private health insurance, and work-life balance initiatives. * **Does Neurosoft have corporate sports teams?** Yes, Neurosoft has corporate sports teams, such as running, basketball, and volleyball. * **What kind of support is available for new hires?** New hires are assigned a buddy to support them with onboarding. * **What are the required skills for the ICT Support Engineer (L1) position?** The ICT Support Engineer (L1) role requires 1 or 2 years experience in a similar position, a university degree in Computer Science or a related field, the ability to diagnose and resolve basic technical issues, strong communication skills in Greek and English, and proficiency in MS Office. * **What are the required skills for the System Engineer L1 position?** The L1 System Engineer requires a basic understanding of system administration, familiarity with Active Directory, Microsoft Office and O365, Ticketing Systems, good problem-solving and analytical abilities, excellent communication skills and the ability to work in a shift-based 24/7 support model. * **What is the experience requirement for the Head of Corporate Sales position?** The Head of Corporate Sales role requires 10–15+ years of B2B sales leadership experience within MSSP, systems integration, cybersecurity, or IT services.