Linxup

Software Development51-200 employeesWebsite

3

Open Roles

Linxup, a software development company with 51-200 employees, is currently hiring. This article highlights the open positions and details about working at Linxup based on current job listings. Linxup has three open positions available: * **Technical Liaison:** This hybrid remote/office position involves serving as a subject matter expert for hardware and software to customer-facing support teams. Responsibilities include collaborating on troubleshooting, working with internal and external partners to resolve technical issues, and developing training materials. Essential functions include being a subject matter expert, building relationships, identifying process improvements, documenting issues, developing testing procedures, communicating updates, and participating in meetings. Qualifications include a bachelor’s degree (or equivalent), 1 year of technical experience, strong communication and organizational skills, and the ability to analyze and troubleshoot problems. A reliable vehicle is required for real-world testing. * **Accounts Receivable Specialist I:** This on-site position focuses on day-to-day transactions within accounts receivable. The role involves managing customer payments, credits, chargebacks, and collections. Key responsibilities include monitoring overdue accounts, assisting customers, managing email mailboxes, maintaining sales tax certificates, assisting with audits and customer remittances. Qualifications include 1+ years of related work experience, general math, accounting, and analytical skills, as well as experience with Excel. * **Customer Success Specialist:** This on-site role focuses on building relationships and managing a book of business, including some of Linxup’s largest customers. The Customer Success Specialist will work to engage customers, share best practices, identify opportunities, and ensure customers understand the value of Linxup's solutions. Essential functions include delivering positive customer experiences, working with clients to establish goals, managing expectations, serving as an internal and external advocate, building relationships, monitoring customer health, and proactively engaging with customers. Qualifications include a 3+ year work history in customer success or similar roles within a SaaS organization, strong time management skills, and effective communication abilities. The roles require skills in a variety of technologies and areas. These include: * Technical Expertise * Troubleshooting * Communication Skills * Team Collaboration * Organizational Skills * Leadership * Problem Solving * Accounts Receivable * Customer Service * Attention to Detail * Time Management * Excel * NetSuite ERP * Google Workspace * SaaS * Strategic Initiatives Linxup offers a hybrid remote/office work environment for the Technical Liaison position. The Accounts Receivable Specialist I and Customer Success Specialist positions are on-site. All positions offer a Monday through Friday work schedule. The company promotes work/life balance. 1. **What benefits does Linxup offer?** Linxup offers medical, dental, vision, life, and 401(k) benefits. Flexible Time Off (FTO) is also offered. 2. **What is the remote policy for the Technical Liaison position?** The Technical Liaison position is a hybrid remote/office position. 3. **What are the required qualifications for the Accounts Receivable Specialist I position?** The Accounts Receivable Specialist I position requires 1+ years of related work experience, general math, accounting, and analytical skills, as well as experience with Excel. 4. **What skills are needed for the Customer Success Specialist position?** The Customer Success Specialist position requires skills in customer success, relationship building, consultative selling, time management, communication, problem-solving, data analysis, team collaboration, customer engagement, onboarding, SaaS, strategic initiatives, retention strategies, product knowledge, cross-selling, and networking. 5. **What are the working hours for all the positions?** All positions have working hours from Monday to Friday, 8:00 AM to 5:00 PM. 6. **Does Linxup value hard work?** Yes, Linxup values hard work and on-the-job-excellence. 7. **Is start-up experience a plus for the Customer Success Specialist position?** Yes, start-up experience is a plus.