Konecta Digital and SL&E Team for Coca-Cola

Konecta Digital and SL&E Team for Coca-Cola, operating in the Advertising Services industry, is currently seeking talented individuals to join its team. With a company size of 51-200 employees, Konecta Digital and SL&E Team for Coca-Cola is looking to expand its team. Konecta Digital and SL&E Team for Coca-Cola currently has three open positions: * **Digital Operations Manager - Cairo:** This on-site position in Cairo, Egypt, requires fluency in English. The Digital Operations Manager will be responsible for implementing and launching campaigns and promos, managing Coca-Cola digital platforms (website, mobile application, CRM), ensuring website and app content is up to date, creating landing pages, preparing QR codes, leading and executing CRM, reporting bugs, providing local input, performing platform tagging, preparing UAT, and collaborating with various stakeholders. The ideal candidate will have at least 3 years of experience with CMS systems and experience in campaign management, particularly in loyalty and CRM campaigns. * **Events & Sampling Manager:** This on-site role is located in Bucharest and requires fluency in English. This is a full-time position that may require occasional evening or weekend attendance at events. The Events & Sampling Manager will be responsible for planning, executing, and evaluating events and sampling activities. Ideal candidates will have 6–8 years of experience in event planning and management, experience managing large-scale events, and strong negotiation, project management, and leadership skills. * **Consumer Care and Engagement Coordinator - Multilingual:** This is a hybrid role. Candidates must have previous customer support experience and be fluent in a European language. This role involves providing customer support through various channels, including social media, Livechat, phone, and email. The Consumer Care and Engagement Coordinator will serve as a brand ambassador for The Coca-Cola Company, resolving customer issues, and collaborating with the customer support team. The roles require proficiency in several technologies and skills. The Digital Operations Manager role involves using Digital Operations, CMS Management, Agile Methodologies, Mobile App Management, Campaign Management, CRM Campaigns, Communication Skills, Interpersonal Skills, User Acceptance Testing, Content Localization, Data-Driven Thinking, Stakeholder Collaboration, Technical Setup, Project Execution, Bug Reporting, and Cross-Functional Collaboration. The Events & Sampling Manager should be proficient in Event Planning, Project Management, Leadership, Negotiation, Organizational Skills, Attention to Detail, Communication, Stakeholder Management, Budgeting, Financial Acumen, Problem-Solving, MS Office Proficiency, and Travel Willingness. The Consumer Care and Engagement Coordinator uses Customer Support, Communication, Client Relations, Service Excellence, Team Collaboration, Detail Orientation, Problem Solving, Customer Satisfaction, Service Improvement, Social Media, Livechat, Email Management, Sprinklr, Agile Work, Digital Marketing, and Consumer Engagement. The available positions offer varied work arrangements. The Digital Operations Manager and Events & Sampling Manager roles are on-site positions in Cairo, Egypt, and Bucharest, respectively. The Consumer Care and Engagement Coordinator position is a hybrid role. Here are some frequently asked questions about working at Konecta Digital and SL&E Team for Coca-Cola and applying for these positions: 1. **Who will employ me if I'm hired?** You will be employed by Konecta Group or a local third-party employment partner. 2. **Where are the available positions located?** The Digital Operations Manager role is in Cairo, Egypt; the Events & Sampling Manager role is in Bucharest; and the Consumer Care and Engagement Coordinator position is a hybrid role. 3. **What language skills are required for the open positions?** Fluency in English is required for both the Digital Operations Manager and Events & Sampling Manager positions. The Consumer Care and Engagement Coordinator role requires fluency in a European language. 4. **What experience is needed for the Events & Sampling Manager role?** The Events & Sampling Manager role requires 6-8 years of experience in event planning and management. 5. **What tools will the Consumer Care and Engagement Coordinator use?** The Consumer Care and Engagement Coordinator will use Sprinklr and other customer support tools. 6. **What will I be doing as a Consumer Care and Engagement Coordinator?** You will serve as a brand ambassador for Coca-Cola, providing customer support via various channels.