Insource Services

Insource Services is a business consulting and services company with 51-200 employees. The company provides expertise in HR, Finance, and Technology. Insource Services is currently seeking qualified professionals to join their team. Insource Services is currently hiring for three on-site positions: * **Senior IT Support Specialist:** This role involves providing first-level technical support to clients, both remotely and on-site. Responsibilities include assisting clients with equipment setup, virus removal, software updates, and hardware incidents. Additional tasks involve managing office/desktop and email support, performing lab machine rollouts, and communicating technical issues. * **Finance and Accounting Manager:** This position focuses on financial reporting and oversight activities for clients. The role involves managing monthly, quarterly, and annual financial closes, preparing cash flow forecasts, and developing client financial controls. * **Nonprofit Senior Finance and Accounting Manager:** This role involves leading client meetings, serving as a resource for client management, presenting financial analysis to executive staff/boards, and assisting in business development efforts. Responsibilities include financial strategy, planning, and reporting. The positions at Insource Services utilize various technologies, based on the job requirements: * **Senior IT Support Specialist:** The technology stack includes Technical Support, Customer Service, Problem Solving, TCP/IP Networking, Windows Operating Systems, Mac Support, Cloud Technologies, Project Management, Communication, Multi-tasking, End-user Support, Virus Removal, Software Updates, Hardware Support, Professionalism, and Resourcefulness. * **Finance and Accounting Manager:** This role requires skills in Analytical Skills, Research Skills, Detail Orientation, Communication Skills, QuickBooks, Accounting Software, Excel, Word, Accounting, Billing, Federal Awards, State Awards, Management Experience, Nonprofit Experience, Problem Solving, and Client Management. * **Nonprofit Senior Finance and Accounting Manager:** This position requires experience with GAAP, Accounting, Financial Strategy, Client Management, Reporting, Compliance, Regulatory Regulations, Financial Analysis, Communication, Team Leadership, Problem Solving, Risk Mitigation, Business Development, Training, Efficiency Improvements, and Networking. All of the current open positions are on-site roles. Here are some frequently asked questions about working at Insource Services: **1. What is Insource Services' approach to client relationships?** Insource Services invests in its client relationships and focuses on providing excellent service. **2. What are the core beliefs that Insource Services operates by?** Insource Services is centered around the following core beliefs: understanding clients, cross-content perspective, HR, Finance, and Technology starting with people, multiple solutions to problems, doing the right things for the right reason, being easy to work with, direct and candid communication, and happy staff leads to happy clients. **3. What benefits does Insource Services offer?** Benefits include: challenging, exciting consulting work, competitive salary, health, dental, life, short-term and long-term disability insurance, generous paid time off, company holidays, tuition reimbursement, and 401K with company matching. **4. What are the key skills needed for the Senior IT Support Specialist role?** The Senior IT Support Specialist role requires the ability to interact with end-users to resolve technical issues, passion for customer service and technology, multi-tasking abilities, proactive issue resolution, and an understanding of networking protocols and Windows operating systems. **5. How does Insource Services contribute to diversity and inclusion?** Insource Services appreciates diverse perspectives and experiences and strives to be a diverse and inclusive workplace. They provide equal employment opportunities. **6. What are the key skills needed for the Finance and Accounting Manager role?** The Finance and Accounting Manager role requires analytical and research skills, proficiency with accounting software like QuickBooks, communication skills, and knowledge of accounting for service contracts.