Great Lakes Science Center

Museums, Historical Sites, and Zoos51-200 employeesWebsite

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Open Roles

Great Lakes Science Center, a museum within the Museums, Historical Sites, and Zoos industry, is currently seeking to fill open positions. With a staff of 51-200 employees, the Science Center provides a variety of engaging experiences. Great Lakes Science Center currently has three open positions: * **Guest Services Specialist:** This part-time, on-site role involves providing excellent guest experiences. Duties include greeting, cashiering, concierge services, answering phones, and ushering. The position requires weekend and Thursday evening availability, specifically Saturday and Sunday from 10 am-5 pm and Thursday evenings 4 pm-8 pm. The hourly rate is $15.00. * **Facilities Maintenance Technician:** This is a full-time, on-site position. The salary range is $42,000 - $45,000 USD. This role works in the team that maintains the Science Center building and Steamship William G. Mather. Typical work hours fall between 7:00 a.m. and 9:00 p.m. This role may work early mornings, late evenings, weekends, and overnights based on operational needs. * **Guest Engagement Specialist-Part-time Weekend Availability:** This on-site, part-time position requires weekend availability. The hourly rate is $15.00. This role focuses on enriching visitor engagement through inquiry-based learning. Responsibilities include delivering programs such as informal visitor engagement, public demonstrations, and interactive activities. The job listings reveal several technology and skill areas used at Great Lakes Science Center. Guest Services Specialists utilize **Ticketing Software** for selling tickets. Facilities Maintenance Technicians operate a computer to check emails, open and read itineraries and floor plans, and operate building preventative maintenance and work order platform. The Guest Engagement Specialist needs **Interpersonal Communication** and **Group Communication** skills. The positions require various soft skills such as teamwork, communication, attention to detail and a commitment to customer service. The Guest Services Specialist and Guest Engagement Specialist positions are on-site, with part-time schedules. The Facilities Maintenance Technician is a full-time, on-site role. Here are some frequently asked questions about working at the Great Lakes Science Center and the current open positions: * **What are the required hours for the Guest Services Specialist position?** The Guest Services Specialist position requires weekend hours (Saturday and Sunday 10 am-5 pm) and Thursday evenings 4 pm-8 pm. * **What is the salary for the Facilities Maintenance Technician position?** The salary for this full-time position ranges from $42,000 to $45,000 USD. * **What kind of experience is preferred for the Guest Services Specialist role?** Experience in customer service, sales, and previous cashier experience is strongly preferred. * **What are the physical demands of the Facilities Maintenance Technician role?** This position requires the ability to lift items needed for maintenance and special events, up to 50 pounds; and be able to push or pull minimum of 200 pounds. * **Does the Great Lakes Science Center offer benefits?** Yes, the Great Lakes Science Center provides staff members with a benefits program, including free parking, medical, dental, vision, an Employee Assistant Program (EAP), Paid Time Off (PTO), a 403b Retirement Savings Plan with Match, ASTC Membership, and Northeastern Ohio Intermuseum Council (NEOIMC) Membership. * **What are the working conditions for the Guest Engagement Specialist role?** This position requires weekend, holiday, and evening hours.