Goodwill of the Finger Lakes

Goodwill of the Finger Lakes is a retail company seeking motivated individuals to join its team. With a company size of 501-1,000 employees, Goodwill of the Finger Lakes is currently hiring for three open positions. Goodwill of the Finger Lakes is currently looking to fill the following positions: * **Cashier:** This on-site role involves general store duties such as operating a cash register, providing excellent customer service, and maintaining a clean and safe work environment. The Cashier may also be cross-trained in sorting, pricing, and stocking merchandise. Essential duties include greeting customers, assisting with merchandise selection, processing sales transactions, maintaining accurate cash handling, and keeping the sales floor organized. The position requires the ability to work evenings and weekends. The role requires the physical demands of standing, walking, bending over, crouching, kneeling, reaching overhead, balancing, and lifting and carrying. The employee will be required to lift or carry up to 50 lbs. * **Assistant Team Leader:** This is an on-site position supporting the Store Team Leader in processing and merchandising donations and new merchandise. The Assistant Team Leader also acts as Leader on Duty (LOD), ensuring safety, sales, production, and other standards are maintained. This role involves managing production and merchandising, developing merchandise displays, maintaining security, and assisting with store operations. The position requires the ability to work evenings and weekends. The role requires the physical demands of sitting, standing, walking, bending over, crawling, reaching overhead, crouching, kneeling, balancing and lifting and carrying. The employee will be required to lift or carry up to 100 lbs. * **Store Team Leader:** This is an on-site position managing the day-to-day operations of a Goodwill retail store, ensuring safety, sales, production, and other standards are met. Responsibilities include fiscal, operational, people, and loss prevention functions of assigned stores. This role involves managing financial and operational aspects, delivering results against key metrics, training team members, ensuring customer service, and managing store activities. The role requires the ability to work evenings and weekends. The role requires the physical demands of standing, walking, bending over, crawling, reaching overhead, crouching, kneeling, balancing, and lifting and carrying. The employee will be required to lift or carry up to 100 lbs. Based on the job listings, the following technologies and skills are utilized: * **Cashier:** Customer Service, Cash Handling, Sales, Merchandising, Teamwork, Communication, Problem Solving, Organization, Attention to Detail, Math Skills * **Assistant Team Leader:** Retail Experience, Supervisory Skills, Training, Communication, Team Motivation, Safety Practices, Merchandising, Production Management, Customer Service, Problem Solving, Scheduling, Cash Handling, Cleaning, Organizational Skills, Microsoft Office, Time Management * **Store Team Leader:** Leadership, Customer Service, Financial Management, Operational Management, Safety Compliance, Training and Development, Team Management, Loss Prevention, Communication, Problem Solving, Scheduling, Performance Review, Inventory Management, Employee Relations, Organizational Skills, Microsoft Office All open positions are on-site roles. The Store Team Leader and Assistant Team Leader positions require working in a comfortable store environment and may involve exposure to outside environments when receiving donations. The Cashier position works in a comfortable store environment with potential exposure to the outside environment when receiving donations and also works in a donation processing area. Here are some frequently asked questions about working at Goodwill of the Finger Lakes: 1. **What are the typical duties of a Cashier?** A Cashier is responsible for general store related duties including operating a cash register, providing excellent customer service, and maintaining a clean, neat and safe work environment. This position may also be cross-trained and responsible for duties including, but not limited to, sorting, pricing, and stocking merchandise. 2. **What are the responsibilities of an Assistant Team Leader?** The Assistant Team Leader is responsible for supporting the Store Team Leader and assigned store(s) in the processing and merchandising of donations and new good merchandise. When serving as Leader on Duty (LOD) is responsible for assuring safety, sales, production, programs and services and other standards are maintained. 3. **What qualifications are needed for the Store Team Leader position?** A Bachelor’s Degree or equivalent is required. A minimum of five years' progressive business experience is required, retail experience preferred. Three to five years of supervisory experience is also required. 4. **What kind of availability is required for the open positions?** All positions require open and flexible availability, including evenings and weekends. 5. **What skills are important for the Assistant Team Leader position?** The Assistant Team Leader position needs skills in retail experience, supervisory skills, training, communication, team motivation, safety practices, merchandising, production management, customer service, problem-solving, scheduling, cash handling, cleaning, organizational skills, Microsoft Office and time management. 6. **What are the physical demands of the Cashier position?** The Cashier position involves frequent standing, walking, bending over, and occasional crawling, crouching, kneeling, reaching overhead, balancing, and lifting and carrying. 7. **What level of education and experience is preferred for the Assistant Team Leader position?** A high school diploma or GED is required, and an associate's degree is preferred. A minimum of one year of retail experience with at least six months of supervisory experience is also required.