Gateway

Entertainment Providers4881Website

3

Open Roles

Gateway is an entertainment provider with a workforce of 4881 employees. Gateway currently has three open positions available. * **Werkstudent\*in HR (m/w/d):** This on-site role in Hamburg involves managing digital retrieval of employee absence certifications, ensuring travel-related documentation compliance, assisting the HR team with recruiting, participating in daily HR operations, contributing to HR projects, and proposing ideas to improve HR processes. * **Guest Experience Shift Lead:** This on-site role focuses on leading daily operations at Peppa Pig World of Play Dallas. Responsibilities include supporting the team, leading by example, ensuring guest satisfaction, delegating and monitoring assignments, motivating the team to provide outstanding service, managing queues, responding to guest concerns, maintaining training documentation, and supporting training initiatives. * **Residential Surveyors: Bournemouth:** This hybrid position requires carrying out residential valuations and surveys for mortgage lending decisions. Responsibilities include conducting RICS Level 1 and 2 surveys, completing mortgage valuation reports, ensuring reports meet RICS standards, using Gateway’s technology platform, maintaining service standards, providing expert advice, and adhering to regulatory frameworks. This role considers full and part-time (4 days) arrangements. The following technologies and skills are utilized in these roles: * **Werkstudent\*in HR (m/w/d):** Organization Talent, Hands-On Mentality, Interest in HR, People Skills, German Language Proficiency, English Language Proficiency, MS Office Proficiency, Digital Tools Proficiency, Analytical Thinking, Project Understanding, Independent Working, Service Orientation, Team Collaboration. * **Guest Experience Shift Lead:** Leadership, Customer Service, Teamwork, Communication, Problem Solving, Adaptability, Technology Use, Guest Focus, Motivation, Training, Safety Compliance, Multi-tasking, Engagement, Operations Management, Fun, Creativity. * **Residential Surveyors: Bournemouth:** Residential Valuation, Surveying, RICS Qualification, Time Management, Organizational Skills, Communication Skills, Property Construction, Valuation Methodology, Customer Service, Regulatory Compliance, Technology Proficiency, Reporting Software, Mobile Technology. The Werkstudent\*in HR (m/w/d) position is an on-site role. The Guest Experience Shift Lead role is also on-site. The Residential Surveyor role offers a hybrid work environment. 1. **What qualifications are needed for the Residential Surveyor position?** The position requires an MRICS or AssocRICS qualification, VRS Registration, and demonstrable experience in residential valuation and/or surveying. 2. **What are the key responsibilities of the Guest Experience Shift Lead?** The Guest Experience Shift Lead role involves serving as Supervisor on Duty, delegating assignments, motivating the team, upholding health and safety policies, managing queues, responding to guest concerns, and supporting training initiatives. 3. **What benefits are offered to the Guest Experience Shift Lead?** The benefits include health coverage, paid time off, Merlin Magic Pass, recognition and rewards, a 401(k) savings plan, tuition assistance, and growth and development opportunities. 4. **What is the pay for the Guest Experience Shift Lead position?** The pay is USD $18.00/Hr. 5. **Where is the Werkstudent\*in HR (m/w/d) position located?** This role is in Hamburg. 6. **Where would the Residential Surveyor role be based?** The role is ideal for candidates in the BH31 or SP6 postcodes, though other neighboring postcodes will be considered.