Courtyard by Marriott Austin Downtown/Convention Center

Courtyard by Marriott Austin Downtown/Convention Center, operating in the Hospitality industry, is currently seeking dedicated individuals to join their team. With a company size of 51-200 employees, the hotel offers opportunities for growth within a dynamic work environment. Courtyard by Marriott Austin Downtown/Convention Center is currently hiring for three distinct positions: * **Barista - Starbucks:** This on-site role requires delivering exceptional guest experiences by preparing beverages and products. Responsibilities include staying knowledgeable about menu items, maintaining a clean workspace, processing payments, and maintaining a professional appearance. * **Cook II - Champions:** This on-site position focuses on an entry-level cook position with on-the-job training. Responsibilities include utilizing food and beverage procedures, following food handling and storage guidelines, maintaining food and labor costs, and fostering a cooperative environment. * **Dual Front Desk Manager:** This on-site leadership role involves overseeing daily front office operations. Responsibilities include providing leadership, training, and shift flow management while coaching front desk agents and supervisors, providing the highest quality of service to guests, and performing hands-on duties as needed. The roles require skills that can be considered part of a technology stack. * The Barista position requires Guest Service, Communication Skills, Listening Skills, Attention to Detail, Product Quality, Adaptability, Outgoing Personality, and Social Skills. * The Cook II position requires Basic Cooking Skills, Food Handling, Food Storage, Recipe Following, Portion Control, Guest Feedback Awareness, Cooperation, Respect, Culinary Education, Sautéing, Broiling, Frying, Roasting, Butchery, Garde Manger, Pantry Skills, and Breakfast Cookery. * The Dual Front Desk Manager position requires Leadership, Training, Coaching, Customer Service, Problem-Solving, Financial Management, Scheduling, Team Development, Hospitality, Service Orientation, Communication, Time Management, Interviewing, Shift Management, Positive Attitude, and Strategic Execution. All three positions are on-site roles, requiring employees to work directly at the Courtyard by Marriott Austin Downtown/Convention Center. Here are some frequently asked questions about working at Courtyard by Marriott Austin Downtown/Convention Center, based on the job postings: 1. **What benefits are offered to employees?** Employees may look forward to benefits including a DailyPay option, Medical, Dental, and Vision Insurance starting Day 1, Paid Parental Leave, Vacation/Paid Time Off (PTO) with rollover, complimentary wellness tools, unlimited referral bonuses, 401(k) with company match, Hostcare Resources healthcare concierge, discounts on hotel rooms, dining, and other travel/entertainment experiences, as well as multiple hotels in each market. The Dual Front Desk Manager position also includes Life Insurance and Disability Insurance. 2. **Are previous experience requirements mandatory for the Barista position?** Previous experience is a plus, but not required. 3. **What skills are essential for the Barista role?** The Barista role requires an outgoing and social personality, excellent communication and listening skills, and the ability to adapt to a fast-paced environment. 4. **Is culinary education mandatory for the Cook II position?** Culinary education or apprenticeship is preferred but not mandatory. 5. **What skills are essential for the Cook II role?** Basic cooking skills are essential. 6. **What does the Dual Front Desk Manager role entail?** The Dual Front Desk Manager will carry out all daily shift operations of the Front Office department, provide leadership, training, and shift flow management, create proactive hiring plans and assist in hourly interviews, provide the highest quality of service to guests, and perform hands-on duties as needed. 7. **What qualities are sought in a Dual Front Desk Manager?** Prior leadership or supervisory experience is a plus, as is a passion for service, a desire to develop and coach associates, and the ability to problem-solve and deliver results.