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Courtyard by Marriott Austin Downtown/Convention Center
Dual Front Desk Manager
full-time•Austin

Summary

Location

Austin

Type

full-time

Company links

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About this role


Summary:

Who We Are

White Lodging develops and operates a portfolio of award-winning, premium-brand hotels, rooftop bars and restaurants in some of the country’s best cities to live. We know that the hospitality business, like life, is how you make people feel. That’s where you come in. You’ll help bring the virtue of hospitality to life while we create an environment that allows you to be your best self and grow.




Responsibilities


What You’ll Do

  • The Front Desk Manager will carry out all daily shift operations of the Front Office department.
  • Provide leadership, training, and shift flow management while coaching front desk agents and supervisors.
  • Create proactive hiring plans and assist in hourly interviews.
  • Provide the highest quality of service to guests and ensure associates do the same, serving as an ambassador of our establishment.
  • Perform hands-on duties as needed and be responsible for tasks such as financials, payroll, scheduling, and more.

What You’ll Bring

  • Prior leadership or supervisory experience; experience with a specific brand hotel or upscale property is a plus.
  • A passion for service with a positive, can-do attitude.
  • A desire to develop and coach associates while creating an environment for your team to thrive.
  • Ability to creatively problem-solve, execute strategies, and deliver results.


Other Information

What You Can Look Forward To

  • Medical, Dental, and Vision insurance (starting Day 1)
  • Paid Parental Leave
  • Vacation/Paid Time Off (PTO) with rollover
  • 401(k) with company match
  • Life Insurance and Disability Insurance
  • DailyPay option
  • Complimentary wellness tools
  • Unlimited referral bonuses
  • Leadership development and tuition reimbursement
  • Discounts on hotel rooms, dining, and other travel/entertainment experiences
  • Multiple hotels in each market = more opportunities for growth



White Lodging is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all associates.

Location Code: 1003

Other facts

Tech stack
Leadership,Training,Coaching,Customer Service,Problem-Solving,Financial Management,Scheduling,Team Development,Hospitality,Service Orientation,Communication,Time Management,Interviewing,Shift Management,Positive Attitude,Strategic Execution

About Courtyard by Marriott Austin Downtown/Convention Center

Team size: 51-200 employees
LinkedIn: Visit
Industry: Hospitality

What you'll do

  • The Front Desk Manager will oversee daily operations of the Front Office department, ensuring high-quality service to guests. Responsibilities include leadership, training, and management of front desk staff, along with financial and scheduling tasks.

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Frequently Asked Questions

What does a Dual Front Desk Manager do at Courtyard by Marriott Austin Downtown/Convention Center?

As a Dual Front Desk Manager at Courtyard by Marriott Austin Downtown/Convention Center, you will: the Front Desk Manager will oversee daily operations of the Front Office department, ensuring high-quality service to guests. Responsibilities include leadership, training, and management of front desk staff, along with financial and scheduling tasks..

Why join Courtyard by Marriott Austin Downtown/Convention Center as a Dual Front Desk Manager?

Courtyard by Marriott Austin Downtown/Convention Center is a leading Hospitality company.

Is the Dual Front Desk Manager position at Courtyard by Marriott Austin Downtown/Convention Center remote?

The Dual Front Desk Manager position at Courtyard by Marriott Austin Downtown/Convention Center is based in Austin, Texas, United States. Contact the company through Clera for specific work arrangement details.

How do I apply for the Dual Front Desk Manager position at Courtyard by Marriott Austin Downtown/Convention Center?

You can apply for the Dual Front Desk Manager position at Courtyard by Marriott Austin Downtown/Convention Center directly through Clera. Click the "Apply Now" button above to start your application. Clera's AI-powered platform will help match your profile with this opportunity and guide you through the application process. You can also learn more about Courtyard by Marriott Austin Downtown/Convention Center on their website.