CONTINENTAL SERVICE GROUP LLC

CONTINENTAL SERVICE GROUP LLC is a financial services company with a workforce of 201-500 employees. The company currently has three open positions. CONTINENTAL SERVICE GROUP LLC is actively hiring for the following positions: * **Corporate Compliance Auditor:** This remote role involves performing root cause and trend analyses of exceptions, conducting targeted audits, and managing PPMS and FISMA audits. The Corporate Compliance Auditor investigates consumer complaints, performs compliance monitoring, and assists with CSI oversight. Responsibilities include identifying remediation tickets and assisting with audit reports. This position requires adherence to the Professional Practices Management System (PPMS), Code of Conduct, and Compliance Program. The schedule for this role is Monday through Friday, 8:00 am EST - 5:00 pm EST with one hour lunch. * **Director, Talent Acquisition:** This hybrid position requires managing the recruitment life cycle, including job descriptions, advertising, sourcing, interviewing, and on-boarding. This role also oversees employee files and vendor relationships and provides Talent Acquisition and Compensation support and guidance to the Executive Team. The Director, Talent Acquisition will also work with the Management Team to reduce Human Resource related risk. This role requires the ability to work in the Fairport, NY Office as needed and travel between ConServe’s offices as needed. * **Student Loans Collection Manager:** This on-site role focuses on managing and developing staff to increase productivity and maintain compliance. Responsibilities include communicating objectives, training staff, evaluating performance, and ensuring the execution of schedules. The manager must achieve personal monthly performance objectives, review schedules and timekeeping records, and adhere to the Blueprint Quality Management System (QMS), Code of Conduct, and Compliance program. The following technologies and skills are relevant to the open positions at CONTINENTAL SERVICE GROUP LLC: * **Corporate Compliance Auditor:** Compliance Monitoring, Auditing, Excel, Word, Detail Oriented, Communication, Time Management, Adaptability, Investigation, Control Evaluation, Consumer Complaints, Quality Control, Professional Practices Management System, Federal Information Security Management Act, Enterprise Risk Management, Self-Management * **Director, Talent Acquisition:** Talent Acquisition, Employment Labor Law, Sourcing Talent, Compensation, Organizational Planning, Employee Relations, Affirmative Action Plans, Training, Development, Technical Tools, Coaching, Counseling, Negotiation, Communication, Organizational Skills, Data Analysis * **Student Loans Collection Manager:** Management, Supervisory Experience, Collection Experience, Goal Achievement, Adaptability, Staff Development, Motivation, Communication, Timekeeping, Payroll Duties, Training, Feedback, Compliance, QMS Adherence, Skip Tracing, Excel, Word CONTINENTAL SERVICE GROUP LLC offers a variety of work arrangements based on the open positions: * **Corporate Compliance Auditor:** This role is fully remote. * **Director, Talent Acquisition:** This is a hybrid position, requiring work in the Fairport, NY office as needed. * **Student Loans Collection Manager:** This position is on-site. Here are some frequently asked questions about working at CONTINENTAL SERVICE GROUP LLC and the current job openings: 1. **What are the required education levels for the open positions?** * **Corporate Compliance Auditor:** High School Diploma or GED, Associates or Bachelor’s Degree preferred * **Director, Talent Acquisition:** High School Diploma or GED, Bachelor’s Degree in HR, Business, or related field or equivalent combination of education and experience * **Student Loans Collection Manager:** High School Diploma or GED, Associate or bachelor’s Degree or equivalent combination of education and experience preferred. 2. **What skills are essential for the Corporate Compliance Auditor role?** * Three (3) years of Compliance Monitoring/Auditing experience, proficiency in Excel and Word, strong communication skills, and the ability to work independently. 3. **What certifications are preferred for the Director, Talent Acquisition position?** * Professional Human Resources (PHR) or Strategic Professional Human Resources (SPHR) certification is preferred. 4. **What level of experience is required for the Student Loans Collection Manager position?** * Six (6) months of Management or Supervisory experience and six (6) months of collection experience preferred. 5. **What are the physical demands for the Student Loans Collection Manager role?** * The ability to sit or remain sedentary for your entire work shift (8-, 9-, or 10-hour shift), the ability to talk and listen on a phone or in person for your entire work shift, the ability to type on a computer for extended periods, and the ability to stand up your entire work shift. 6. **What are the work hours for the Corporate Compliance Auditor position?** * Monday through Friday, 8:00 am EST - 5:00 pm EST with one hour lunch.