CompTIA Human Resources

CompTIA Human Resources, a company in the Technical and Vocational Training industry, is currently hiring. With a workforce of 201-500 employees, CompTIA is a leading voice and advocate for the global information technology ecosystem. The company is currently looking to fill three open positions. CompTIA Human Resources has three open positions available: * **Software Test Engineer II:** This on-site role involves designing, developing, and maintaining automated testing frameworks and scripts for software applications. The responsibilities include identifying and logging product issues based on test cases, working with developers, and participating in reviews. The salary range is $84,000 - $97,000 USD. * **Customer Success Manager I:** Located on-site, this role assists customers in achieving their desired outcomes using CompTIA products and services. The Customer Success Manager will establish long-term relationships with B2B customers. The salary range is $57,000 - $65,000 USD. Note - Candidate must be located in the United Kingdom, preferably London area. * **Sales Development Representative II, Academic:** This on-site position focuses on delivering new opportunities to account executives by qualifying leads and developing them for conversations with the sales team. The salary range is $69,000 - $80,000 USD. The company utilizes various technologies. The **Software Test Engineer II** position requires experience with Software Development Processes, QA Methodologies, Oral Communication, Written Communication, Test Management Tools, Agile Methodology, Automation Scripts, Playwright, TypeScript, TestNG, Troubleshooting, Analytical Skills, Problem-Solving Skills, Test Cases, Continuous Improvement, and Testing Technologies. The **Customer Success Manager I** role involves skills in Problem-Solving, Proactive Mindset, Verbal Communication, Written Communication, Detail-Oriented, Highly Organized, Confidentiality, CS Platform Experience, CRM Platform Experience, Team Collaboration, Customer Advocacy, Customer Feedback Analysis, Product Training, Customer Engagement, Upselling, and Cross-Selling. The **Sales Development Representative II, Academic** position utilizes Sales Development, Lead Qualification, Outbound Sales, CRM Proficiency, Communication Skills, Relationship Building, Market Segmentation, Sales Process Understanding, Organizational Skills, Proactive Approach, Team Collaboration, Critical Thinking, Continuous Improvement, Feedback Acceptance, and Adaptability. CompTIA has two on-site positions listed: Software Test Engineer II and Sales Development Representative II, Academic. The Customer Success Manager I position is also on-site and requires the candidate to be located in the United Kingdom, preferably in the London area. Here are a few frequently asked questions about working at CompTIA Human Resources and the current open positions: * **What is the remote work policy?** The Software Test Engineer II and Sales Development Representative II, Academic positions are on-site. The Customer Success Manager I position is also on-site. * **What are some of the key responsibilities of the Software Test Engineer II?** Key responsibilities include identifying and investigating issues found during testing, updating test cases based on discovered defects, and developing and maintaining automated test scripts. * **What are the key performance metrics for the Sales Development Representative II, Academic?** The metrics include the number of meetings booked for AEs, revenue generated from SDR-initiated opportunities, and the percentage of qualified leads presented to sales weekly/monthly. * **What skills are required for the Customer Success Manager I role?** Required skills include problem-solving, excellent verbal and written communication skills, experience with CS or CRM platforms, and the ability to maintain confidentiality. * **What benefits are offered by CompTIA?** CompTIA offers health, dental, and vision insurance, unlimited PTO and 15 paid holidays, flexible schedules and summer hours, and 12 weeks of paid parental leave. There is also a 401K retirement plan with a 6% company match.