Boomerang Marketing

Outsourcing and Offshoring Consulting201-500 employeesWebsite

3

Open Roles

Boomerang Marketing, operating within the Outsourcing and Offshoring Consulting industry, is currently seeking qualified candidates to join its team. The company employs 201-500 individuals. There are currently three open positions. Boomerang Marketing is hiring for the following roles: **1. Sales Marketing Manager (GTM Operations) – BPO** This on-site role focuses on executing and optimizing go-to-market (GTM) operations. Key responsibilities include implementing the company’s GTM strategy, supporting enterprise sales, managing outbound campaigns, partner enablement, marketing and brand operations, and team leadership. The ideal candidate will have 6–10 years of experience in B2B commercial functions, with 3–5 years in GTM Operations, Sales Ops, or Marketing Ops. Team leadership experience of 2–3 years is also required. Experience in enterprise/complex sales environments is preferred. The Sales Marketing Manager will be accountable for delivering a predictable, well-qualified pipeline. **2. Customer Service BAE** This on-site role is responsible for delivering high-quality customer service through inbound and outbound calls, emails, and digital channels. The Customer Service BAE will resolve customer inquiries, provide accurate information, and ensure a positive customer experience. The role requires 1-2 years of previous customer service or call center experience. **3. Head of People & Culture** The Head of People & Culture role, also on-site, involves building the company's culture. This individual will be a core member of the EXCO and shape the commercial strategy of the business. The role involves designing a world-class employee experience and leading the recruitment engine, aiming to hire over 200 people a month. The Head of People & Culture should have 10+ years of experience in Human Capital, with at least 5 years at an EXCO level, and proven experience scaling teams with 500+ employees. The following technologies and skills are relevant to the open positions at Boomerang Marketing, as listed in the job postings: * **Sales Marketing Manager (GTM Operations):** B2B Services Sales, Marketing Operations, CRM Management, Outbound Campaigns, Enterprise Sales Support, Partner Enablement, Data Quality, Performance Tracking, Team Leadership, Coaching, Process-Driven, Execution-Focused, Communication, Brand Awareness, Pipeline Management, Campaign Delivery. * **Customer Service BAE:** Customer Service, Communication Skills, Problem Solving, Attention to Detail, CRM Systems, Multitasking, Professionalism, Data Protection. * **Head of People & Culture:** Human Capital Leadership, Industrial Relations, Organizational Development, HR Technology, High-Volume Recruitment, People Analytics, Employment Equity, Skills Development, SETA, B-BBEE Frameworks, Strategic Mindset, People Systems, High-Performance Culture, Authenticity, Resilience, Values-Driven Boomerang Marketing’s job listings state that the Sales Marketing Manager (GTM Operations), Customer Service BAE, and Head of People & Culture roles are on-site positions. Here are some frequently asked questions about working at Boomerang Marketing and applying for these positions: 1. **What is the remote policy for the open positions?** All three listed positions are on-site. 2. **What are the key responsibilities of the Sales Marketing Manager?** Implementing the GTM strategy, supporting enterprise sales, managing outbound campaigns, partner enablement, marketing and brand operations, and team leadership. 3. **What skills are essential for the Customer Service BAE position?** Strong verbal and written communication skills, the ability to handle difficult conversations, and basic computer literacy. 4. **What is the Head of People & Culture's role within the company?** To build the company's culture, lead the recruitment engine, and be a core member of the EXCO. 5. **How much experience is required for the Head of People & Culture position?** 10+ years in Human Capital leadership, with at least 5 years at a senior/EXCO level. 6. **What type of experience is preferred for the Sales Marketing Manager role?** Experience in B2B services sales or marketing operations and exposure to enterprise or complex deal environments is preferred.