AXI Holding Services

IT Services and IT Consulting11-50 employeesWebsite

3

Open Roles

AXI Holding Services is an IT Services and IT Consulting company with 11-50 employees. AXI Holding Services currently has three open positions: * **IT Account Manager:** This hybrid role requires an IT professional with strong commercial skills and a passion for building lasting client relationships. The IT Account Manager will work with architects and delivery teams to guide clients through digital transformations within the Microsoft ecosystem, focusing on long-term partnerships and business value. Key responsibilities include managing a client portfolio, developing digital strategies, conducting account reviews, identifying upsell and cross-sell opportunities, and owning the entire sales process. Candidates should have at least five years of IT sales experience within the medium to large customer market segment. Experience in specific sectors like healthcare, construction, professional services, or retail is a plus, along with experience in selling recurring services or managed services and in-depth knowledge of the Microsoft Cloud landscape. * **Sales Assistant:** This on-site position focuses on supporting licensing and datacenter solutions within an internal sales team. The Sales Assistant will handle requests for quotes for datacenter solutions and licensing, interact with suppliers and clients, assist account managers with quote preparation, and contribute to public tenders. Candidates should have experience with extensive files and/or answering tenders, as well as an affinity for IT with basic IT knowledge of equipment and software solutions. * **Service Delivery Manager:** This on-site role at Core ICT is the main point of contact for clients. The Service Delivery Manager ensures IT services run smoothly, proactively resolving problems and striving for continuous service improvement. This position involves coordinating service delivery, managing client relationships, reporting on KPIs, coaching teams, and optimizing processes. Candidates should have at least 3-5 years of experience in a similar role and possess knowledge of IT infrastructure, hybrid solutions, and potentially cloud technologies like Azure and AWS. Strong communication skills, analytical abilities, and organizational skills are crucial. The job postings highlight the following technologies and areas of expertise: * **IT Account Manager:** Microsoft Ecosystem, Azure, data, AI, IT affinity, commercial maturity, sustainable customer relationships, digital transformation, long-term partnerships, business value focus, account management, strategic challenges translation, portfolio ownership, account and business reviews (ABR/QBR), upsell/cross-sell detection, full sales process ownership, vertical expertise building, C-level communication, entrepreneurial ownership. * **Sales Assistant:** Sales Support, IT Knowledge, Customer Interaction, Proposal Preparation, Stress Resilience, Commercial Mindset, Team Collaboration, Deadline Management * **Service Delivery Manager:** IT Infrastructure, Cloud Technology, Analytical Skills, Communication Skills, Team Coaching, Process Optimization, Customer Relationship Management, Problem Solving, Operational Coordination, KPI Reporting, Trend Analysis, Documentation, Planning, Prioritization, Motivation. AXI Holding Services offers both on-site and hybrid work arrangements. The Sales Assistant and Service Delivery Manager roles are listed as on-site positions. The IT Account Manager role offers a hybrid remote policy. Here are some frequently asked questions about working at AXI Holding Services and the current job openings: 1. **What is the experience level required for the IT Account Manager position?** The IT Account Manager position requires a minimum of 5 years of commercial experience within IT, focusing on medium to large customers. 2. **What type of experience is preferred for the IT Account Manager role?** Experience within sectors like healthcare, construction, professional services, or retail is beneficial, as is experience with selling recurring or managed services, and in-depth knowledge of the Microsoft Cloud landscape. 3. **What are the key responsibilities of the Sales Assistant?** The Sales Assistant handles quote requests for datacenter solutions and licensing, interacts with suppliers and clients, assists account managers with quote preparation, and contributes to public tenders. 4. **What skills are essential for the Service Delivery Manager role?** The Service Delivery Manager role requires knowledge of IT infrastructure, hybrid solutions, analytical and communication skills, and strong organizational abilities. 5. **What is the required experience for the Service Delivery Manager position?** The Service Delivery Manager position requires a minimum of 3-5 years of relevant experience as a Service Delivery Manager or in a similar function.