Job Description Job Summary: Responsible for acting as the front-line leader for Centralized Services pharmacy fulfillment center. Provides daily support to Centralized Services team members to ensure they provide a firs…
Skills: Pharmacy Operations, Fulfillment Center Management, Customer Service, Operational Improvement, Team Leadership
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Full-time
high school
Posted 144d ago
~40 hrs/week
Responsibilities
Acts as the front-line leader for the pharmacy fulfillment center, providing daily support to team members. Responsible for assigning work, resolving complex issues, and ensuring a high-quality experience for patients and customers.
Requirements
Requires a high school diploma and at least two years of experience in pharmacy, retail, or fulfillment environments. Candidates must be able to obtain a Board of Pharmacy technician license and possess basic PC skills.
Full job description
Job Description
Job Summary:
Responsible for acting as the front-line leader for Centralized Services pharmacy fulfillment center. Provides daily support to Centralized Services team members to ensure they provide a first in class experience to Walgreens patients and customers. Serves as an escalation point of contact for complex or critical issues. Assigns, monitors and reviews the day-to-day work of team members and provides technical guidance. Ensures all matters are routed to the appropriate party or resolved.
Qualifications
External Basic Qualifications :
High school diploma/GED and at least two years of experience working in a pharmacy, retail OR fulfillment task-oriented environment.
Willing to obtain a Board of Pharmacy technician license within the state mandated timeline OR currently holds a Board of Pharmacy technician license.
Experience in identifying operational issues and recommending and implementing improvements to resolve problems.
Experience providing customer service to internal and external customers, including meeting quality standards for services, and evaluation of customer satisfaction.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Basic level PC skills (for example: start up and shut down computer, use mouse to point and click, start and close programs, switch between programs, save files, print documents and/or access information online).
Additional Information
All your information will be kept confidential according to EEO guidelines.
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.
Founded in 1901, Walgreens (www.walgreens.com) has a storied heritage of caring for communities for generations and proudly serves nearly 9 million customers and patients each day across its approximately 8,500 stores throughout the U.S. and Puerto Rico, and leading omni-channel platforms. Walgreens has approximately 220,000 team members, including nearly 90,000 healthcare service providers, and is committed to being the first choice for retail pharmacy and health services, building trusted relationships that create healthier futures for customers, patients, team members and communities.