Tacoma, Washington, United States · On-site
$80k–$90k/yr
VCA Parkway Animal Hospital in Tacoma, WA. is seeking a highly experienced Veterinary Client Service professional to join our leadership team as Hospital Manager. The role demands a leader with the interpersonal and orga…
Skills: Personnel Management, Financial Budget Management, Sales, Marketing, Human Resources
Wichita Falls, Texas, United States · On-site
VCA Callfield Animal Hospital is seeking a dedicated and enthusiastic Customer Service Representative to join our exceptional team. We are a fast-paced, five doctor high-volume veterinary hospital known for our positive …
Skills: Customer Service, Appointment Scheduling, Client Communication, Payment Processing, Medical Record Maintenance
Brookline, Massachusetts, United States · On-site
$21/hr–$24/hr
VCA Brookline Animal Hospital is seeking a full time experienced Veterinary Assistant to join the team at our fast paced, general medicine practice that has been an integral part of the Brookline community for over 30 ye…
Skills: Compassionate Patient Care, Client Education, Pharmacy, Medication Administration, Lab Sample Collection
Fort Worth, Texas, United States · On-site
Join us as an Associate Veterinarian at VCA Lakeside Animal Hospital. You’ll quickly discover that you’re well supported by world-class medicine, technology, facilities, and a talented team. You’ll be empowered to do you…
Skills: Veterinary Medicine, Digital Radiography, Cold Laser Therapy, Ultrasound, Fear-Free Techniques
Scottsdale, Arizona, United States · On-site
Join us as an Emergency Veterinarian at VCA McCormick Ranch Animal Hospital and Emergency Center. You’ll quickly discover that you’re well supported by world-class medicine, technology, facilities, and a talented team. Y…
Skills: Emergency Veterinary Medicine, Digital Radiography, Ultrasound, Fear-Free Techniques, Client Relationship Management
Post Falls, Idaho, United States · On-site
$80k–$180k/yr
Join us as an Associate Veterinarian at VCA River City Animal Hospital and you’ll quickly discover that you’re well supported by world-class medicine, technology, facilities and a talented team. You’ll be empowered to do…
Skills: Small Animal Medicine, Preventative Care, Spay/Neuter, Soft Tissue Surgery, Dental Care
Tempe, Arizona, United States · On-site
Join us as an Associate Veterinarian at VCA Tri-City Animal Hospital and Acacia Cat Hospital. You’ll quickly discover that you’re well supported by world-class medicine, technology, facilities, and a talented team. You’l…
Skills: Veterinary Medicine, Digital Radiography, Ultrasound, Fear-Free Techniques, Client Relationship Management
Los Angeles, California, United States · On-site
$129k–$150k/yr
Join our team as a Senior Manager of TA Operations and play a pivotal role in transforming our recruitment infrastructure to support scalable, efficient, and high-impact hiring across the organization. In this leadership…
Skills: Talent Acquisition Operations, Process Optimization, Workforce Planning, Recruitment Marketing, Employer Branding
Miami, Florida, United States · On-site
$26/hr–$32/hr
At VCA Brickell Animal Hospital, located in Miami Florida, you can be the Veterinary Technician you have always wanted to be! We are currently hiring for a Full time, Credentialed Veterinary Technician Supervisor. We are…
Skills: Team Leadership, Clinical Veterinary Medicine, Staff Mentoring, Conflict Resolution, Protocol Implementation
South Windsor, Connecticut, United States · On-site
$26/hr–$33/hr
At VCA Valley Animal Hospital, in South Windsor CT, you can be the Veterinary Technician you have always wanted to be! We are a 4 doctor, full service hospital located just outside of Hartford Ct. that has served the com…
Skills: Anesthesia Monitoring, Venipuncture, IVC Placement, Radiology, Patient History Collection
Park City, Utah, United States · On-site
We are seeking an experienced Animal Care Attendant to join our team 3 days a week and half day Saturdays. The successful candidate will share our commitment to delivering exceptional service to our loyal clientele and t…
Skills: Animal Care, Cage Cleaning, Dog Walking, Pet Bathing, Laundry
South Windsor, Connecticut, United States · On-site
$26/hr–$35/hr
At VCA Valley Animal Hospital, in South Windsor CT, you can be the Veterinary Technician you have always wanted to be! We are a 4 doctor, full service hospital located just outside of Hartford Ct. that has served the com…
Skills: Team Leadership, Clinical Veterinary Nursing, Workflow Management, Staff Mentoring, Conflict Resolution
Los Angeles, California, United States · On-site
We are seeking an experienced Locum Veterinarian to join our team. In this position you'll use your superior medical judgment combined with a high level of empathy, confidence and humility to build a loyal client base an…
Skills: Medical Judgment, Empathy, Animal Care, Veterinary Medicine, Client Relationship Management
New Windsor, New York, United States · On-site
$25/hr–$35/hr
Seeking a Veterinary Technician! VCA Flannery Animal Hospital is seeking an experienced Licensed Veterinary Technician to join our well-established, multi-doctor, 24-hour emergency and general practice in New Windsor, NY…
Skills: Physical examinations, Patient assessment, Anesthesia monitoring, Surgical preparation, Radiology
Toms River, New Jersey, United States · On-site
$28/hr–$32/hr
Seeking a Veterinary Technician Supervisor - $1000 Signing Bonus Opportunity! Location: 574 Fischer Blvd, Toms River, NJ 08753 Compensation: The pay range for this position is $28-$32/hr VCA Bayview Animal Hospital is a …
Skills: Anesthesia Monitoring, Surgical Preparation, Dentistry, Radiology, Laboratory Work
Marietta, Georgia, United States · On-site
We are seeking an experienced ReliefVeterinarian to join our team. In this position you'll use your superior medical judgment combined with a high level of empathy, confidence and humility to build a loyal client base an…
Skills: Medical Judgment, Empathy, Client Relationship Management, Veterinary Medicine, Animal Care
Stafford, Texas, United States · On-site
$15/hr–$23/hr
Licensed Veterinary Technician – VCA Stafford Oaks Animal Hospital Location: 927 Dulles Ave, Stafford, TX 77477 Pay Range: $15.00 – $23.00/hour (based on experience/licensing) Full-time, 40 hours a week Join the VCA Staf…
Skills: Physical Exams, Patient Assessments, Anesthesia Monitoring, Surgical Prep, Dentistry
Denver, Colorado, United States · On-site
$20/hr–$25/hr
VCA Firehouse Animal Hospital is seeking an experienced Veterinary Assistant to join our team! Location: 1038 E 6th Ave Unit B, Denver, CO 80218 Pay: $20.00 - 25.00 per hour, depending on experience Application Deadline:…
Skills: Physical examinations, Patient assessment, Anesthesia monitoring, Surgical preparation, Dentistry
Anchorage, Alaska, United States · On-site
$20/hr–$24/hr
Veterinary Assistant at VCA East Anchorage Animal Hospital Schedule: Part-time opportunity, flexible scheduling available About Our Hospital VCA East Anchorage Animal Hospital provides high-quality veterinary care, inclu…
Skills: Animal Restraint, Patient Monitoring, Client Communication, Medical Record Maintenance, Laboratory Sample Collection
Cottonwood Heights, Utah, United States · On-site
$19/hr–$27/hr
VCA Willow Creek Pet Center is seeking an experienced Veterinary Assistant to join our team. Location: 2055 East Creek Road Cottonwood Heights, UT 84093 Full-time, rotating weekends Pay: $19.00 - 27.00/hr VCA Willow Cree…
Skills: Physical examinations, Patient assessment, Anesthesia monitoring, Surgical preparation, Dentistry
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The Hospital Manager oversees administrative activities, business operations, and facility maintenance to ensure profitability and growth. They lead and develop veterinary and administrative staff while partnering with the Medical Director to deliver high-quality patient care.
Candidates need 2 to 3 years of experience in customer service and financial budget management. Strong skills in marketing, personnel management, and professional communication are required to manage a diverse team and client base.
VCA Parkway Animal Hospital in Tacoma, WA. is seeking a highly experienced Veterinary Client Service professional to join our leadership team as Hospital Manager.
The role demands a leader with the interpersonal and organizational skills to continue achieving our goals of delivering excellent patient care and customer service to both our clients and referring veterinarians.
The successful candidate will have experience in Human Resource and personnel management, Marketing, and Business development. Your strong financial and operational acumen will be put to good use!
The Hospital Manager—under the guidance of the Regional Management team and in partnership with the Medical Director—performs a wide range of administrative activities related to the practice. This includes mentoring the staff and overseeing the business operations and maintenance of the facility; ensuring the business growth and profitability of the practice; and supporting the hospital’s mission of delivering high-quality patient care and exceptional client service.
Skills and Qualifications
• 2 to 3 years of customer service and financial budget management experience.
• Knowledge of sales and marketing techniques.
• Excellent verbal and written communication skills, especially to a diverse range of audiences and settings.
• The ability to make decisions, delegate responsibility and achieve results with hospital team members.
• Professional comportment and appearance, with excellent interpersonal skills and a friendly, positive attitude.
• Respect for and willingness to work with clients and their pets.
• Must be able to handle multiple tasks and deal with an environment of changing priorities.
Job Responsibilities
• Direct and develop the veterinary, technical and administrative staff towards the goal of quality patient care and excellent client service; assist in the formulation of objectives and policies to ensure efficient and profitable hospital operations.
• Oversee the hiring, reviewing, disciplining and terminating of professional staff, in accordance with and with the approval of the Regional Management team.
• Review the P&L Report monthly and partner with the Hospital Medical Director to increase revenue and limit expenses; work with home office to prepare and submit the yearly budget (budget forecast, operating plan, cap-ex expenditures) and participate in the evaluation process with Regional Management team.
• Model an “owner” mentality in hospital by demonstrating a willingness to assist all employees in making the practice a success; invest the necessary amount of time to accomplish the required responsibilities and ensure the smooth operation of the hospital.
• Minimizing patient stress and discomfort; recommend referral to another VCA doctor or specialist when this is likely to significantly improve the prognosis.
• Maintain client/patient medical/surgical records and make certain all necessary logs are kept up-to-date through established protocols; assist colleagues in follow-up and future management of the patient.
• Supervise the administration and case review of client medical complaints.
• Positively represent the hospital and VCA in the professional community and to the general public.
We offer competitive compensation and great benefits for eligible employees, including medical/dental, generous personal pet care discounts and more! The annualized base salary for this position typically ranges from $80,200 to $90,000 based on experience and credentials.
Benefits: We offer competitive compensation along with a comprehensive benefits package, including medical, dental, vision and paid vacation/sick days, 401(k), generous employee pet discounts and more!
The information in this position description indicates the general nature and level of work to be performed. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of associates assigned to this job. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change (for example, emergencies, change in personnel, workload, or technical development).
We are proud to be an Equal Opportunity Employer - Veterans / Disabled. For a complete EEO statement please see our career page at vcacareers.com.
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn. https://bit.ly/vcaprivacy https://bit.ly/vcalegal
Offices: VCA Animal Hospitals, 12401 West Olympic Blvd., Los Angeles, CA 90064, US
A leader in veterinary care, VCA Animal Hospitals is committed to taking care of the future of veterinary medicine. We are a family of hometown animal hospitals determined to positively impact pets, people and our communities. From general practice to emergency and specialty care, VCA delivers world-class medicine and hometown care to more than four million pets each year. We invest in cutting-edge tools, training and technology that enable Associates across our national network of hospitals to lead the industry today and into tomorrow. Among our talented 35,000 Associates are nearly 7,000 veterinarians – including 430 who are board-certified specialists – nearly 4,000 credentialed technicians and over 10,000 veterinary assistants – all dedicated to giving pets the very best in medical care. As part of the Mars Veterinary Health family of brands, VCA is taking care of the future of veterinary medicine to help achieve the Mars Petcare Purpose—A Better World for Pets™. To learn more about VCA, visit: www.vca.com or find us on Facebook, Instagram, Twitter and LinkedIn. https://bit.ly/vcaprivacy https://bit.ly/vcalegal
Offices: VCA Animal Hospitals, 12401 West Olympic Blvd., Los Angeles, CA 90064, US
