Niagara Falls, Ontario, Canada · On-site
Role: Client Care & Warranty Specialist (CXR) Role Overview: Not for Everyone. Exactly the Point. Some people want a job where the day is predictable, the tasks are narrow, and the pace is steady. This is not that job. A…
Skills: Client Care, Problem Solving, Technical Savvy, Communication, Initiative
Niagara Falls, Ontario, Canada • On-site
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You will assist clients with inquiries, quotes, orders, billing questions, warranty claims, and troubleshooting. Additionally, you will coordinate with internal teams to resolve issues and manage administrative details accurately.
The ideal candidate is proactive, technically savvy, and client-focused, with a strong ability to adapt to changing situations. You should be comfortable learning new systems and processes while maintaining a high standard of work.
Role: Client Care & Warranty Specialist (CXR)
Role Overview:
Not for Everyone. Exactly the Point.
Some people want a job where the day is predictable, the tasks are narrow, and the pace is steady.
This is not that job.
At SWS Warning Lights Inc., we are looking for an A-player.
Someone who takes initiative.
Someone who figures things out.
Someone who cares deeply about people and details.
Someone who can move fast, think clearly, and still make clients feel genuinely cared for.
This role is for the person who likes variety more than routine.
The person who can move from a phone call to an invoice question, to a warranty claim, to an Accounts Receivable (AR) dispute, to returned-product assessment without losing focus.
The person who does not panic when the day changes.
The person who gets energized by solving problems, learning new things, and being counted on.
If you want to make an impact, own your work, and be part of a team that truly cares about the client experience, keep reading.
What You’re Walking Into
This role is part client care, part problem-solving, part coordination, part admin accuracy, and part hands-on warranty support.
Some days are smooth and predictable.
Some days are not.
The right person is energized by that variety rather than drained by it.
Who We Want
What You’ll Actually Be Doing
What This Role Is Not
This Role Could Be a Great Fit If…
Ask Yourself
We are not looking for someone who just wants a job.
We are looking for someone who wants to contribute, grow, solve problems, and help us deliver a world-class experience to every client we serve.
If your gut is saying HELL YES, we want to hear from you.
Send your resume and cover letter about why this role speaks to you directly on this platform or to [email protected].
SWS Warning Lights Inc. is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Vacancy Status: This job posting is for an existing vacancy, we are actively hiring to fill this role now.
Compensation: From $48,000 per year (plus benefits)
Hiring Process & AI Use: We use standard applicant tracking systems and do not use artificial intelligence to screen applicants.
NORTH AMERICA’S PREMIERE CHOICE FOR COMMERCIAL AMBER WARNING LIGHTS FOR OVER 50 YEARS. Since 1969, SWS Warning Lights Inc. has provided professional-grade amber warning lights for commercial fleets across North America. Made proudly in Canada, our lights are designed to withstand the most extreme conditions, durable enough for rigorous construction applications where safety is non-negotiable and visibility is critical. With a large team of lighting engineers and one of the widest selections on the market, SWS Warning Lights has the right commercial lighting solution for your fleet of heavy-duty vehicles. UNCOMPROMISING QUALITY Our amber lights are handcrafted with superior components and high-quality materials for exceptional performance FAST DELIVERY Your orders are shipped quickly and efficiently to your local dealer, truck upfitter, or right to your front door OUTSTANDING SERVICE Our team of engineers is just a phone call away to answer your questions and provide fast, reliable solutions
Offices: 7695 Blackburn Parkway, Niagara Falls, Ontario L2H0A6, CA · 2221 Kenmore Ave, Tonawanda, New York, US
NORTH AMERICA’S PREMIERE CHOICE FOR COMMERCIAL AMBER WARNING LIGHTS FOR OVER 50 YEARS. Since 1969, SWS Warning Lights Inc. has provided professional-grade amber warning lights for commercial fleets across North America. Made proudly in Canada, our lights are designed to withstand the most extreme conditions, durable enough for rigorous construction applications where safety is non-negotiable and visibility is critical. With a large team of lighting engineers and one of the widest selections on the market, SWS Warning Lights has the right commercial lighting solution for your fleet of heavy-duty vehicles. UNCOMPROMISING QUALITY Our amber lights are handcrafted with superior components and high-quality materials for exceptional performance FAST DELIVERY Your orders are shipped quickly and efficiently to your local dealer, truck upfitter, or right to your front door OUTSTANDING SERVICE Our team of engineers is just a phone call away to answer your questions and provide fast, reliable solutions
Offices: 7695 Blackburn Parkway, Niagara Falls, Ontario L2H0A6, CA · 2221 Kenmore Ave, Tonawanda, New York, US
