Nashville, Tennessee, United States · Remote OK
About the Company Alivia Analytics™ is on a mission to bend the healthcare cost curve by using analytic applications and data science to identify cases of fraud, waste, and abuse (FWA). By turning mountains of data into …
Skills: SaaS Implementation, Project Management, Stakeholder Management, SDLC, Scope Management
Nashville, Tennessee, United States • Remote OK
Sign up with Clera and we'll reach out the moment a role actually fits you — no more spraying applications into the void.
Lead the full lifecycle delivery of customer-facing SaaS implementations for government and healthcare organizations. Manage external relationships, develop detailed project plans, and coordinate across internal technical teams to ensure successful delivery outcomes.
Requires 7-10 years of professional experience with at least 5 years in project management, specifically within SaaS or healthcare IT. A bachelor's degree is required, and experience with Medicaid or government healthcare claims is strongly preferred.
Alivia Analytics™ is on a mission to bend the healthcare cost curve by using analytic applications and data science to identify cases of fraud, waste, and abuse (FWA). By turning mountains of data into actionable answers, Alivia Analytics™ delivers the accuracy, confidence, and speed needed to solve healthcare payment integrity challenges. Our advanced technology empowers business leaders and experts to move beyond recovery to prevention and simulation. Alivia is proud to maintain the lowest false positive rate in the industry.
We are seeking a hands-on Project Manager to lead customer-facing SaaS implementations supporting state agencies, Medicaid programs, and government and commercial healthcare organizations. This role is for someone who owns delivery, takes accountability for outcomes, and thrives in environments with regulatory oversight, external stakeholders, and fixed program expectations. This is not a PMO or coordination-only position—the Project Manager will be directly involved in execution, translating complex requirements into actionable plans, and confidently leading projects where timelines, compliance, and customer trust are critical.
Own the full lifecycle delivery of customer-facing implementation projects for government and healthcare clients
Serve as the primary external-facing lead, managing customer relationships and acting as the day-to-day point of coordination
Develop and personally maintain detailed project plans, including milestones, dependencies, risks, and deliverables
Drive daily execution: track progress, manage issues, remove blockers, and maintain momentum across workstreams
Proactively manage scope, schedule, and change control using disciplined, auditable processes
Identify risks early and actively manage mitigation strategies; escalate as necessary with clarity and context
Lead requirements workshops, implementation working sessions, design reviews, and status meetings
Translate business, operational, and program needs into clear business requirements and functional specifications
Coordinate with engineering, product, data, QA, and operations teams while retaining ownership of delivery outcomes
Manage vendor or implementation partner dependencies when applicable
Produce and maintain core project artifacts, including:
Project plans and integrated timelines
Executive and customer status reports
Requirements and functional documentation
Identify opportunities to improve delivery processes, templates, and execution practices
7–10 years of total professional experience, including 5+ years of project management experience, ideally within healthcare IT or government-related systems
Proven experience managing IT, system, or application implementation projects, preferably customer-facing
Hands-on experience delivering SaaS implementations with working familiarity of the software development lifecycle (SDLC), within the last 5 years
Demonstrated experience working directly with external customers/accounts (client-facing PM, engagement manager, or delivery lead)
Strong delivery fundamentals: scope management, dependency tracking, issue resolution, and risk mitigation
Experience developing and managing business requirements and functional documentation
Strong written and verbal communication skills, especially with non-technical and executive stakeholders
Working knowledge of Microsoft Office (Excel, Word, PowerPoint)
Experience with project delivery and tracking tools (e.g., Jira, Smartsheet, MS Project, ServiceNow, or similar)
Bachelor’s degree or equivalent practical experience
Experience working with state agencies, Medicaid programs, or MMIS vendors
Background in healthcare claims processing, payment systems, or claims operations
Government healthcare claims experience strongly preferred
Commercial healthcare or claim payment experience acceptable
Experience in program integrity, payment accuracy, or healthcare fraud (FWA) environments
Experience supporting compliance, certification, audit, or readiness activities
PMP or equivalent certification (CAPM, CPM, CSM, IPMA)
Experience gathering or validating technical or system requirements
You own delivery outcomes, not just reporting
You work directly with customers and program stakeholders
You are trusted to drive decisions and execution
Your experience with Medicaid, MMIS, or government healthcare is valued
Success is measured by delivery, clarity, and accountability
Implementations land on the baselined schedule, with milestones, dependencies, and risks tracked and visible to customers and internal teams
Customers accept deliverables on first submission, with no surprises and no penalty events
You carry several concurrent implementations without letting quality or momentum slip
Customers would serve as references, and internal delivery partners want you on their next project
Each project leaves the delivery playbook a little stronger than you found it
We believe in putting the right people in the right seats, regardless of background, and we’re always looking for individuals who bring fresh thinking, grit, and a drive to make a difference.
Thank you for considering a role with one of our companies. We’re excited to learn more about you.
We invest in businesses that make healthcare better.
Council Capital is a leading healthcare-focused private equity firm based in Nashville, TN. We invest in lower middle market companies (<$100M enterprise value) that aim to make healthcare better. The firm helps its portfolio company management teams grow their businesses by drawing upon the relationships and resources of its CEO Council and Value Creation Team. The CEO Council is comprised of 34 private and public sector senior executives who have personally invested over $140M in our funds. CEO Council Members have direct relationships with payers, providers, and employers who represent more than two-thirds of the country’s managed care lives, numerous provider organizations, and millions of self-insured lives. Complementing the networks and experiences of the CEO Council, the Value Creation team offers dedicated strategic and operational support in functional areas like go-to-market, revenue cycle, talent management, and technology & AI. If you're interested in learning more about how the Council Model can help make your business more valuable, we’d love to connect. Learn more at www.councilcapital.com.
Offices: 30 Burton Hills Blvd, Ste. 576, Nashville, Tennessee 37215, US
We invest in businesses that make healthcare better.
Council Capital is a leading healthcare-focused private equity firm based in Nashville, TN. We invest in lower middle market companies (<$100M enterprise value) that aim to make healthcare better. The firm helps its portfolio company management teams grow their businesses by drawing upon the relationships and resources of its CEO Council and Value Creation Team. The CEO Council is comprised of 34 private and public sector senior executives who have personally invested over $140M in our funds. CEO Council Members have direct relationships with payers, providers, and employers who represent more than two-thirds of the country’s managed care lives, numerous provider organizations, and millions of self-insured lives. Complementing the networks and experiences of the CEO Council, the Value Creation team offers dedicated strategic and operational support in functional areas like go-to-market, revenue cycle, talent management, and technology & AI. If you're interested in learning more about how the Council Model can help make your business more valuable, we’d love to connect. Learn more at www.councilcapital.com.
Offices: 30 Burton Hills Blvd, Ste. 576, Nashville, Tennessee 37215, US
