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Cornerstone Youth and Family Services

Community Outreach Coordinator

Shreveport, Louisiana, United States · On-site

$40k–$56k

Mid level

Job Summary The Community Outreach Coordinator builds and maintains strategic relationships with referral sources and community partners to increase awareness, access, and utilization of Wraparound and behavioral health …

Skills: Community Engagement, Relationship Building, Public Speaking, Data Tracking, Referral Coordination

Community Outreach Coordinator

Cornerstone Youth and Family Services

Shreveport, Louisiana, United States • On-site

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Mid level

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  • $40k–$56k
  • Full-time
  • high school, associate degree, bachelor degree
  • Medical Insurance, Dental Insurance, Vision Insurance, Paid Holidays, Paid Time Off, Retirement
  • Posted 58d ago
  • ~40 hrs/week

Responsibilities

The coordinator builds strategic relationships with community partners to increase the utilization of behavioral health services for youth. They are responsible for driving referral growth, delivering educational presentations, and tracking engagement outcomes.

Requirements

A high school diploma is required, though an associate or bachelor's degree in a related field is preferred. Candidates must have 2-3 years of experience in outreach or social services and possess a valid driver's license.

Full job description

Job Summary

The Community Outreach Coordinator builds and maintains strategic relationships with referral sources and community partners to increase awareness, access, and utilization of Wraparound and behavioral health services for youth ages 5-21. This role is responsible for driving referral growth, supporting community education, and strengthening partnerships across systems serving children and families throughout Louisiana's Coordinated System of Care (CSoC).

The Outreach Coordinator represents the agency professionally in the community and is accountable for tracking outreach efforts, referral activity, and engagement outcomes.

Essential Duties & Responsibilities

Community Engagement & Relationship Development

  • Develop and maintain strong referral relationships with schools, DCFS, juvenile justice, healthcare providers, and community organizations
  • Establish and expand partnerships to strengthen referral networks across the region
  • Serve as a primary liaison between the agency and community stakeholders

Outreach & Education

  • Schedule and deliver presentations on Wraparound services, eligibility, and referral pathways
  • Represent the organization at community events, resource fairs, and stakeholder meetings
  • Increase awareness of services through targeted outreach strategies

Referral Coordination & Collaboration

  • Collaborate with Intake and program teams to ensure smooth transition of referrals from inquiry to enrollment
  • Respond to community inquiries in a timely and professional manner
  • Conduct follow-up with referral sources to maintain engagement and strengthen partnerships

Data Tracking & Reporting

  • Track referrals, outreach activities, and engagement efforts
  • Monitor performance metrics including referral volume, conversion rates, and outreach effectiveness
  • Maintain accurate documentation of outreach efforts and referral sources
  • Prepare routine reports for leadership on outreach performance

Resource Development

  • Maintain outreach materials, partner contact lists, and community resource directories

Professional Conduct

  • Maintain professional boundaries and uphold ethical standards in all interactions
  • Manage schedule and outreach activities independently while meeting performance expectations
  • Referral-to-enrollment conversion rate
  • Number of active community partnerships
  • Outreach events/presentations conducted
  • Response time to inquiries

Minimum Qualifications

  • High school diploma required; Associate or Bachelor's degree preferred in Marketing, Communications, Human Services, Public Health, or related field
  • Minimum 2-3 years of experience in outreach, community engagement, healthcare, or social services
  • Strong communication, public speaking, and relationship-building skills
  • Ability to track and report data accurately
  • Valid driver's license and reliable transportation

Preferred Qualifications

  • Knowledge of Louisiana CSoC, Magellan, and Wraparound services
  • Experience working with youth and families
  • Familiarity with local community resources and referral systems

WAA Compliance Requirements

  • Be eligible for Medicaid/Medicare participation (no sanctions or exclusions)
  • Have no findings on the Louisiana State Adverse Action List
  • Complete TB testing
  • Complete AHA-recognized First Aid, CPR, and seizure training (medical professionals exempt)
  • Maintain all required Wraparound training and credentialing

Benefits Overview

Cornerstone Youth and Family Services offer a comprehensive benefits package for regular, full-time employees. Benefits may include medical, dental, and vision insurance with a company contribution toward premiums, paid holidays, paid time off, retirement, and eligible reimbursements such as cell phone and mileage. Specific benefits may vary based on position and employment status.

Disclaimer: This job description outlines the general nature and responsibilities of the position. It is not intended to be an exhaustive list of all duties, tasks, or qualifications. Cornerstone Youth and Family Services reserve the right to modify responsibilities or requirements as needed to meet organizational needs. Duties, responsibilities, and activities may change at any time with or without notice.

CORNERSTONE YOUTH AND FAMILY SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER

Employees in this position must:



  • Pass all required criminal background checks

  • Complete drug screening

Related keywords

Wraparound ServicesBehavioral HealthCSoCLouisiana State Adverse Action ListMedicaidMedicareFirst AidCPRSeizure TrainingReferral NetworksCommunity OutreachYouth ServicesHuman ServicesPublic Health

About Cornerstone Youth and Family Services

LinkedInVisit site

Rooted in care, focused on outcomes.

Industry
Health and Human Services
Company size
51-200 employees
Headquarters
Baton Rouge, Louisiana
LinkedIn followers
24

Cornerstone Youth and Family Services supports Louisiana children, youth, and families with care that feels personal—never one-size-fits-all. We start by listening and learning what matters most to each family, then bring the right people together to build a wraparound plan that works in real life at home, in school, and in the community. Our approach is family-driven, strengths-based, and culturally responsive, delivered by professionally trained, compassionate staff who honor each family’s voice and goals. Through coordinated, individualized wraparound services, we strengthen resilience, promote stability, and help families navigate challenges with clarity and support. We partner with families, schools, natural supports, and community providers to ensure services are aligned, communication is consistent, and every child has the best opportunity for long-term success. Our mission is to empower youth and families through advocacy, connection to resources, and ongoing support that builds confidence and lasting change. Our vision is a Louisiana where every youth and family has equitable access to support, stability, and opportunity—without barriers—and where communities thrive because families remain safely supported in their homes and neighborhoods. Cornerstone proudly serves the Baton Rouge and Shreveport areas and is committed to building strong partnerships that create meaningful outcomes for children and families across our state.

Offices: 2900 Westfork Dr, Ste 600, Baton Rouge, Louisiana 70816, US · 3004 Knight St, Building 6, Room 250, Shreveport, Louisiana 71105, US

View all jobs at Cornerstone Youth and Family Services

About Cornerstone Youth and Family Services

LinkedInVisit site

Rooted in care, focused on outcomes.

Industry
Health and Human Services
Company size
51-200 employees
Headquarters
Baton Rouge, Louisiana
LinkedIn followers
24

Cornerstone Youth and Family Services supports Louisiana children, youth, and families with care that feels personal—never one-size-fits-all. We start by listening and learning what matters most to each family, then bring the right people together to build a wraparound plan that works in real life at home, in school, and in the community. Our approach is family-driven, strengths-based, and culturally responsive, delivered by professionally trained, compassionate staff who honor each family’s voice and goals. Through coordinated, individualized wraparound services, we strengthen resilience, promote stability, and help families navigate challenges with clarity and support. We partner with families, schools, natural supports, and community providers to ensure services are aligned, communication is consistent, and every child has the best opportunity for long-term success. Our mission is to empower youth and families through advocacy, connection to resources, and ongoing support that builds confidence and lasting change. Our vision is a Louisiana where every youth and family has equitable access to support, stability, and opportunity—without barriers—and where communities thrive because families remain safely supported in their homes and neighborhoods. Cornerstone proudly serves the Baton Rouge and Shreveport areas and is committed to building strong partnerships that create meaningful outcomes for children and families across our state.

Offices: 2900 Westfork Dr, Ste 600, Baton Rouge, Louisiana 70816, US · 3004 Knight St, Building 6, Room 250, Shreveport, Louisiana 71105, US

View all jobs at Cornerstone Youth and Family Services

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