Bucharest, Romania · On-site
Job Brief: We are looking for a professional and customer-focused Customer Engagement Agent to join our growing team in Bucharest. In this role, you will communicate with customers via phone and email, providing exceptio…
Skills: Customer Service, Customer Engagement, Verbal Communication, Written Communication, Telephone Etiquette
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The agent will handle customer inquiries via phone and email to resolve account-related issues and provide product information. They are responsible for maintaining positive customer relationships and accurately recording interactions in internal systems.
Candidates should have previous experience in customer support or a contact center environment. Strong communication skills and proficiency with CRM tools or office software are required.
Job Brief:
We are looking for a professional and customer-focused Customer Engagement Agent to join our growing team in Bucharest.
In this role, you will communicate with customers via phone and email, providing exceptional service while assisting with account-related enquiries and support requests. You will build strong customer relationships, resolve issues efficiently, and ensure every interaction delivers an outstanding customer experience.
This is an excellent opportunity for someone who enjoys helping people, has strong communication skills, and thrives in a fast-paced environment.
Responsibilities:
Skills Required:
Benefits:
Forging AI Leaders Through Challenges and Elite Connections
AI Forge is a world-class AI incubator headquartered in London, dedicated to nurturing and funding over 45 new AI startups annually. Our mission is to empower the next generation of innovative founders to disrupt industries, drive economic growth, and tackle real-world challenges. We offer a comprehensive 12-week program, including 8 weeks of in-person collaboration, running 3 cohorts per year with 25 companies in each. At AI Forge, we connect startups with experienced mentors and leading corporates to help them succeed and scale effectively. Contact: Investment: [email protected] Program: [email protected] Partnerships: [email protected] Events / Marketing: [email protected]
Offices: London, GB
Forging AI Leaders Through Challenges and Elite Connections
AI Forge is a world-class AI incubator headquartered in London, dedicated to nurturing and funding over 45 new AI startups annually. Our mission is to empower the next generation of innovative founders to disrupt industries, drive economic growth, and tackle real-world challenges. We offer a comprehensive 12-week program, including 8 weeks of in-person collaboration, running 3 cohorts per year with 25 companies in each. At AI Forge, we connect startups with experienced mentors and leading corporates to help them succeed and scale effectively. Contact: Investment: [email protected] Program: [email protected] Partnerships: [email protected] Events / Marketing: [email protected]
Offices: London, GB
