Joseph Alapatt

15+ years of experience in Marketing Operations, Business/Market Analysis, Channel Marketing, Project Management, Strategic Initiatives, Client Acquisition/Retention, Talent Insights, Client Relationship Management, People Management, Ecosystem Programs ★ A skilled expert who has excelled at developing strategies and executed various initiatives —to increase revenue and profits and streamline operations. ➤ WHERE CAN I ADD VALUE ● Able to successfully scale platforms both internally and externally thanks to a process-driven mindset and a knack for coming up with innovative methods, boosting operations, and creating new products. ● Meticulous in the creation of business strategies, plans, products, and solutions that stand out in the market. ● Working with a cross-IBM team of sales and product managers to create an APAC sales play eBook for partners is a testament to your credibility as a professional. ● Skilled at conducting research on consumer trends and identifying ideal clients. Focused on the client at the highest level; makes sure that their requirements are properly defined, communicated, and met, or exceeded. ● Successfully designed a segmentation road plan for Partner selection in the Asia Pacific region; shown exceptional commercial and business leadership skills during the launch of new initiatives. ● Successfully landed a USD 300K+ pharmaceutical customer in the US for a massive market research positioning study. ● Strategically planning and implementing process improvements to achieve process excellence/efficiencies has improved team performance and increased customer satisfaction. ➤ KEY ACHIEVEMENTS ● Attained the highest geographical adoption goal for business partners. ● The APAC area has maintained exceptionally high Net Promoter Scores (NPS) and a content-rich testimonial library has been created. ● The project was completed on time and within budget, earning IBM's Manager Choice 2H 2019 award. ● Established and empowered APAC partners to develop and deliver program offerings. ● Profoundly innovative in terms of year-over-year (YOY) pipeline expansion and sustained business expansion. 📧 Do reach me out at: [email protected]