
Bianca Momand
Biz Ops & Strategy Leader | Startup CXO | Generalist
Updated 8 months ago
24+
Years Experience
10
Roles
22
Skills
3
Education
About
I help people reach, and exceed their goals. As an Executive with over 15 years’ experience in the clinical neuro-rehabilitation and medical device industry, I have proven success in revenue generation, leadership, training development and employee engagement. As a trusted thought partner to CEOs and founders, I develop and implement practical strategies to improve efficiency and drive business growth. I adapt quickly and thrive in strategic analysis, complex problem-solving, and helping organizations transform abstract ideas into actionable pieces of work. For me, operational excellence is essential to not only the execution of strategy, but also to fostering creativity and maintaining a healthy workplace. In all I do, I strive to incorporate values of compassion, empathy, and inclusion into my work to help cultivate more positive environments in which teams can do their best work. I am a well-practiced generalist with a range of experience leading global teams in startup and corporate environments across many industries, including medical device, rehab, fintech, and web3. This adaptability enables me to function effectively in all types of organizations, especially in the areas of operations, customer success, and marketing. Competencies: Colleagues have recognized me for my strategic mindset, rapid learning capability, analytical thinking, efficient execution, effective communication, and willingness to challenge the status quo. These attributes complement both my ability to build rapport quickly and develop strong working relationships with management at all levels. Whether working with investors, aligning senior leadership, understanding client needs, or managing global teams, my people-first approach leads to better business results. I find the greatest fulfillment in coaching, leading, and training others. I’m a collaborative problem solver who seeks challenges, and finds ways to develop employees to perform their best. Through my experiences and opportunities, I’ve developed extensive skills, in the following areas: • Operations Management • Executive Communications • Program Management • Training Development • Leadership Development • Revenue Generation • Customer Experience and Customer Success
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Experience (10 roles)
Full-time · 3 yrs 6 mos
Current2 roles · Feb 2022 - Present
Business Operations Lead
CurrentSkills: Executor · Soft Skills · Getting Things Done (GTD) Method · Collaborative Problem Solving · Doer
Education Program Manager
Skills: Executor · Collaborative Problem Solving · Doer · Communication
4 roles · Jun 2012 - Nov 2019
VP Marketing and Customer Success
Oversaw and executed a complete global marketing overhaul including sales operations development, website redesign, go to market changes, sales training, product redesign, new product launch, copy writing, and content development. The focus was creating as much influence as possible, ensure customer...
VP Sales Americas - Medical
Resulting from the success of my teams, and preparing my replacement to take over the division, I received a promotion to Vice President of Sales, where I lead a team of 10 employees, consisting of operations, outside sales, and inside sales professionals, covering all North America. In this role, I...
Sr. Director of Sales and Customer Experience
After great success as a Customer Experience Manager, I received a promotion to the Director of the group, and assumed leadership of the sales division, in this dual role, I led both sales and customer experience teams for North America, while designing and implementing agile pipeline increase strat...
Customer Experience and Sales Support Manager
In 2012, I joined Ekso Bionics as a Customer Experience Manager, where I led a team of 5 employees who provided outstanding customer experiences by triaging and responding to critical incidents and exceeding the expectations for our global customer base. In addition to our external customer experien...
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Education (3)
Saïd Business School, University of Oxford
Jan 2024 - Jul 2024
San Diego State University
2001 - 2003
California State University, Bakersfield
1997 - 2001
Activities and societies: 4 year scholarship- Women's soccer
Skills (22)
Certifications (1)▼
Oxford Strategic Management Executive Programme
Saïd Business School, University of Oxford
Languages (2)▼
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