Abhishek Udanshiv, CSPO, PMP, MSIS

Bridging Technology and Business to Drive Impact I thrive at the intersection of technology and business transformation. Beginning my career as a Business Analyst at an AI-Blockchain startup, I discovered a passion for solving complex problems by aligning cutting-edge technology with strategic business goals. Today, I specialize in streamlining operations and optimizing end-to-end processes using SaaS platforms. At Hyster-Yale Materials Handling, I spearheaded global digital initiatives that transformed and automated Lead-to-Cash processes across all sales operations, including the AMERICAS, LATAM, EMEA, and APAC regions. Currently at Seed Consulting Group, as Manager, Tech Operations, I oversee Seed’s project management and CRM platforms, ensuring seamless workflows and data integrity across all chapters. Education & Certifications: • M.S. in Information Systems, California State University, Fullerton (May 2025) • Project Management Professional (PMP) • Salesforce Certified Administrator (ADM 201) • Salesforce Certified Agentforce Specialist • Certified Scrum Product Owner (CSPO) • Certified Agile Leader 1 (CAL-1) • Certified Agile Facilitator (CAF) Core Skills: CRM & CPQ Implementation | Lead-to-Cash (L2C/LTC) | Quote-to-Cash (Q2C/QTC) | Business Process Optimization | Project Management | Digital Transformation | Generative AI & Prompt Engineering | SaaS Solutions | Stakeholder Engagement | Agile & Scrum | Data Migration & MDM | Incident Management (ITIL 4) Tools & Technologies: Salesforce Sales Cloud | Salesforce CPQ | Oracle CPQ | Oracle (NetSuite, SCM, Oracle Commerce Cloud) | SAP | Monday.com | Power BI | Tableau | Azure DevOps | Git | JIRA | Wrike | SQL/SOQL | MS SQL Server Programming Languages: Python | R | C++ | BML (BigMachines Extensible Language) Cloud: Snowflake | AWS | OCI GenAI: Langchain | Prompt Engineering | RAG | Fine-Tuning | Salesforce Agentforce Integrations: REST/SOAP APIs | JSON | XML | Postman Work Authorization: F-1 OPT EAD Let’s connect! Whether you’re looking to drive digital transformation, implement SaaS solutions, or enhance cross-functional collaboration, I bring the expertise and dedication to deliver measurable business impact. Contact: [email protected]