Forward Deployed Engineer
About this role
We are looking for a Founding Customer Engineer to be the first non-founder hire, owning every customer relationship and building the playbook for how Hobbes scales from 20 customers to 2,000. We are seeking a technical, customer-facing individual who understands product positioning and instinctively automates repetitive tasks.
What will you be doing?
Teach AI agents how to sell by coaching them on product tiers, buyer personas, and pricing conversations.
Serve as the voice of the customer, identifying common requests and patterns in conversation logs to inform product development.
Own customer relationships end-to-end, from onboarding to ensuring their success and improving their demo performance.
Automate manual and repetitive tasks by building workflows and systems to help the customer engineering function scale.
Work directly with the CTO to translate customer feedback into shipped product features.
Company at a glance
Hobbes is a B2B company redefining product demos by removing calendars, discovery calls, and pitch decks, and it has scaled its first B2B product to 100+ customers in under 60 days.
Culture & values
Hobbes uses an AI-powered demo agent to run conversations with prospects and deliver live, on-the-fly visuals.
The company states that the product continually learns from interactions to improve over time, indicating a growth mindset.
By replacing traditional discovery calls and pitches with automated live demos, Hobbes demonstrates a willingness to challenge conventional sales processes.
Know someone who'd be great for this?
