Software Jobs in pune, India (Now Hiring) — 118 open

LogicMonitor is seeking a Senior Product Trainer to join our Global Product Training team in India. In this role, you will deliver high-impact live product training classes for customers and partners, helping them build the practical knowledge and technical confidence required to successfully adopt, operate, and scale the LogicMonitor platform.

This role combines expert facilitation, platform expertise, and hands-on technical instruction. You will teach foundational and advanced LogicMonitor concepts to customers, partners, and internal audiences through live in-person and virtual training, including hands-on lab experiences. You will also contribute to course content, hands-on labs, partner enablement assets, certification readiness, and continuous improvement of the overall learning experience.

This is a training delivery role that requires strong facilitation skills, technical credibility, and the ability to guide diverse audiences through hands-on product learning

What You'll Need:

• Bachelor’s degree in Computer Science, Information Technology, Education, a related field, or equivalent professional experience
• 6+ years of experience in technical training, product training, professional services, or a related role in SaaS, IT operations, cloud infrastructure, or enterprise technology
• Proven experience facilitating instructor-led, virtual, workshop-based, and lab-based technical training for customer, partner, and internal audiences
• Ability to translate complex technical concepts into clear, practical instruction for audiences with varying levels of technical expertise
• Strong understanding of IT infrastructure, monitoring, observability, cloud technologies, SaaS platforms, and enterprise operations
• Working knowledge of APIs, automation, integrations, and software development concepts in SaaS or enterprise environments
• Hands-on experience with scripting, automation, or integration technologies such as Groovy, PowerShell, Python, Java, or similar
• Strong communication, presentation, facilitation, stakeholder management, and cross-functional collaboration skills
• Ability to work effectively across global time zones and support training needs for customers, partners, and internal teams
• Ability to travel 25 to 50% for customer training, partner workshops, and internal events.

Preferred Qualifications

• Familiarity with LogicMonitor or comparable monitoring, observability, or AIOps platforms such as Datadog, Dynatrace, New Relic, etc.
• Working knowledge of LMS platforms such as Skilljar, Thought Industries, Intellum, etc.
• Hands-on use of virtual lab platforms such as CloudShare, Instruqt, or similar
• Background enabling GSI partners, professional services partners, managed services providers, or implementation partners
• Familiarity with cloud platforms such as AWS, Azure, or GCP, plus DevOps tools and workflows
• Instructional design experience, certification, or formal background in adult learning methodologies
• Experience developing technical training content, including labs, eLearning, videos, assessments, certification materials, and instructor-led courseware
• Experience using AI tools to improve content development, technical enablement, training operations, or learner engagement.

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LogicMonitor is an Equal Opportunity Employer
At LogicMonitor, we believe that innovation thrives when every voice is heard and each individual is empowered to bring their unique perspective. We’re committed to creating a workplace where diversity is celebrated, and all employees feel inspired and supported to contribute their best.

For us, equal opportunity means fostering a truly inclusive culture where everyone has the chance to grow and succeed. We don’t just open doors; we invite you to step through and be part of something bigger. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Notice Regarding Use of AI in Hiring

We use artificial intelligence tools to assist with reviewing job applications, such as matching skills and experience to job requirements. These tools support, but do not replace, human review. All hiring decisions are made by our recruiting and hiring teams. You may opt out of AI processing at any time, and your application will still be reviewed. To opt out, please contact us at [email protected]. 

By submitting your application, you acknowledge this notice.