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zooplusMadrid, Community of Madrid, Spain · Hybrid
$105k–$157k
Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million custo…
Skills: Technical Strategy, Engineering Management, Software Architecture, AI and Automation, Budget Control
H&M GroupMadrid, Community of Madrid, Spain · On-site
Descripción del empleo QUÉ HARÁS Como Sales Advisor en H&M, desempeñarás un papel clave para crear una experiencia excepcional para el cliente. Les darás la bienvenida, les guiarás por …
Skills: Customer Service, Fashion Knowledge, Sales, Teamwork, Communication
ConfiARTEMadrid, Community of Madrid, Spain · On-site
$27k–$33k
<p>Importante grupo del sector óptico busca incorporar un/a <strong>Óptico/a Optometrista</strong> para su centro ubicado en <strong>Torrejón de Ardoz (Madrid)</strong>.</p> <p>Buscamos un perfil titulado, con orientació…
Skills: Visual Examinations, Optometric Reviews, Technical Advising, Commercial Advising, Ophthalmic Lens Fitting
Farmacias TrebolMadrid, Community of Madrid, Spain · On-site
💚 ¡Únete a una farmacia donde tu trabajo marca la diferencia! En Farmacias Trébol buscamos un/a Farmacéutico/a Adjunto/a para incorporarse a nuestro equipo de Usera (Madrid). Si buscas un proyecto estable, jornada compl…
Skills: Pharmaceutical Care, Prescription Validation, Patient Counseling, Treatment Monitoring, Farmatic Software
Farmacias TrebolMadrid, Community of Madrid, Spain · On-site
✨ ¿Buscas una farmacia donde la conciliación sea una realidad? En Farmacias Trébol seguimos creciendo y buscamos un/a Farmacéutico/a Adjunto/a para incorporarse a nuestro equipo en nuestra farmacia de Ezequiel Solana (Ma…
Skills: Pharmaceutical Care, Medication Dispensing, Treatment Monitoring, Prescription Management, Farmatic Software
Orenes GrupoMadrid, Community of Madrid, Spain · On-site
En Grupo Orenes, holding empresarial con más de 50 años de experiencia en el sector del juego privado, ocio y entretenimiento con presencia internacional, estamos en la búsqueda de personas comprometidas con el propósito…
Skills: Customer Service, Access Control, Hospitality Services, Sales, Multitasking
La Casa de las CarcasasMadrid, Community of Madrid, Spain · On-site
Hay dos razones por las que este puesto puede encantarte. La primera: porque cada día tendrás la oportunidad de conectar con personas, ayudarles a encontrar productos que encajen con su estilo y hacer que se vayan de la …
Skills: Customer Service, Sales, Personalized Advising, Stock Management, Visual Merchandising
SkechersMadrid, Community of Madrid, Spain · On-site
Are you a salesperson who thrives in a fast-paced environment and loves working with customers? If so, we want you to join our team as a ‘Skechers Sales Associate’ As a Sales Associate, you'll be responsible for making s…
Skills: Customer Service, Written Communication, Verbal Communication, Sales, Time Management
MANGOMadrid, Community of Madrid, Spain · On-site
En MANGO vestimos de pasión todo lo que hacemos. Con origen en Barcelona y presencia en más de 120 países, inspiramos al mundo con creatividad, innovación y autenticidad. Nuestro equipo multicultural es el motor de nuest…
Skills: Store Management, Team Leadership, Inventory Management, Financial Administration, Visual Merchandising
GOLDEN GOOSE S.P.A.Madrid, Community of Madrid, Spain · On-site
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent t…
Skills: Luxury Retail Sales, Customer Experience, Up-selling, Cross-selling, Client Relationship Management
GOLDEN GOOSE S.P.A.Madrid, Community of Madrid, Spain · On-site
Golden Goose is a journey of love and authenticity, leading you to embrace your true self, where tradition and innovation merge into timeless, one-of-a-kind creations. DESCRIPTION We are looking for a passionate talent t…
Skills: Drawing, Illustration, Marker Art, Watercolor, Acrylic Painting
TansleyMadrid, Community of Madrid, Spain · On-site
En Milbby seguimos impulsando la creatividad 💡 Somos una empresa especializada en manualidades y bellas artes, con un equipo joven, dinámico y apasionado por el mundo creativo. Compartimos una misión muy clara: animar a…
Skills: Customer Service, Retail Sales, Visual Merchandising, Stock Management, Cashier Operations
primer impactoMadrid, Community of Madrid, Spain · On-site
🚀 ¡Únete al equipo que hace brillar las marcas en el Canal Farmacia! En Primer Impacto, no solo gestionamos puntos de venta; creamos experiencias. Desde 2005, transformamos el sector aportando valor real a nuestros clie…
Skills: Merchandising, Negotiation, Route Management, Point Of Sale Management, Analytical Vision
zooplusMadrid, Community of Madrid, Spain · Hybrid
$105k–$157k
Company Description With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million custo…
Skills: Technical Strategy, Engineering Management, Software Architecture, AI and Automation, Budget Planning
Orquest - Retail Smart PlanningMadrid, Community of Madrid, Spain · Remote OK
Orquest was born from a conviction: in retail, every interaction counts. A fundamental part of the in-store experience is people — both customers and employees — and our software is created precisely to synchronize both.…
Skills: Customer Success Management, Account Management, B2B SaaS, Data Analysis, Excel
IO InvestigaciónMadrid, Community of Madrid, Spain · On-site
¿Te gustaría trabajar como Vendedor/a - Promotor/a para un fabricante líder en telefonía en plena expansión? Buscamos una persona con conocimientos y experiencia en telefonía móvil para trabajar en grandes superficies. S…
Skills: Customer Service, Sales, Technical Advising, Brand Management, Sales Reporting
H&M GroupMadrid, Community of Madrid, Spain · On-site
Descripción del empleo QUÉ HARÁS Como Sales Advisor en H&M, desempeñarás un papel clave para crear una experiencia excepcional para el cliente. Les darás la bienvenida, les guiarás por …
Skills: Customer Service, Fashion Knowledge, Sales, Teamwork, Communication
Sports EmotionMadrid, Community of Madrid, Spain · On-site
¡ÚNETE A NUESTRO EQUIPO! 🏀⚽🏃♂️ Buscamos un/a vendedor/a para nuestra tienda ubicada en 📍 Calle Bravo Murillo 30 ¿De qué te encargarás? 🎯 Atención al cliente y ventas Mantenimiento de la tienda asegurando la correcta…
Skills: Customer Service, Sales, Cashier Management, Store Maintenance, Visual Merchandising
H&M GroupMadrid, Community of Madrid, Spain · On-site
Descripción del empleo QUÉ HARÁS Como Sales Advisor en H&M, desempeñarás un papel clave para crear una experiencia excepcional para el cliente. Les darás la bienvenida, les guiarás por …
Skills: Customer Service, Fashion Knowledge, Sales, Teamwork, Store Maintenance
primer impactoBarcelona, Catalonia, Spain · On-site
$24k–$30k
Responsable de Equipo Farma – Nacional En Primer Impacto tenemos una manera muy clara de entender los proyectos: los resultados llegan cuando las personas se sienten acompañadas, motivadas y con espacio para crecer. Por …
Skills: Team Management, KPI Tracking, Results Orientation, Analytical Thinking, Problem Solving
There are currently 33 open retail positions in Madrid, Spain listed on Clera. New openings are added daily as companies post roles.
Companies currently hiring include CaixaBank, H&M Group, ILUNION, Farmacias Trebol, GOLDEN GOOSE S.P.A., among others. Browse the listings above to see every active employer.
Yes — 9 of the 33 open retail positions offer remote or hybrid work (1 remote, 8 hybrid).
Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.
zooplus
Madrid, Community of Madrid, Spain • Hybrid
With over 25 years’ experience, plus the same enormous passion and ambition we had on day-one, we’re trailblazers in the pet e-commerce industry. Our solutions make over 12 million customers genuinely happier – and that’s something we really care about. We work together to continually adapt; embracing change and the challenges it brings so that we can keep doing better. Join us and discover a place where your potential meets your passion for pets. That’s the power of plus.
As the Engineering Director for Acquisition & Retention area, you will lead the development, delivery, and evolution of innovative, large‑scale software capabilities that accelerate customer acquisition and drive meaningful retention. This role leads engineering for the systems and teams that power customer acquisition, retention, loyalty, pricing, and customer engagement. The mandate is not only to deliver business impact, but to strengthen engineering foundations, improve cross-team execution, and evolve the organization towards clearer ownership, higher quality, and faster delivery.
Responsibilities
Define and lead the engineering strategy across Acquisition & Retention in line with business priorities and customer outcomes.
Drive simplification and scalability across systems powering loyalty, pricing, customer communications, customer data, and growth experiences.
Improve engineering maturity across planning, execution, architecture, quality, reliability, observability, and incident management.
Find pragmatic opportunities to use AI and automation to improve developer productivity, quality, and operational efficiency.
Balance short-term business delivery with long-term technical sustainability and maintainability.
Develop a comprehensive engineering strategy incorporating emerging technologies and AI‑enabled delivery models.
Ensure architectural integrity and scalability across systems.
Implement frameworks that measure productivity improvements—cycle time, MTTR, deployment frequency, and quality KPIs.
Own OPEX and CAPEX planning, forecasting, and budget control to ensure financial discipline and alignment with strategic priorities.
Establish and enforce security, privacy, and compliance standards across engineering operations.
Partner with Product, Design, Analytics, and Business teams to deliver high‑impact customer experiences.
Lead talent management, hiring, and leadership development across engineering teams.
Cultivate a culture of innovation, transparency, ownership, and continuous improvement.
Key Tasks
Own end‑to‑end engineering execution ensuring alignment with business outcomes.
Drive adoption of AI‑powered SDLC enhancements—code generation, intelligent reviews, automated documentation, and quality gates.
Ensure system reliability, scalability, and observability through AI‑assisted monitoring and operational frameworks.
Mentor engineering leaders and architects to build high‑performing teams.
Promote cross‑location and cross‑domain collaboration for maximum organizational efficiency
What success looks like in this role
Clearer engineering ownership and better collaboration across teams and domains.
Stronger delivery predictability and improved execution quality.
Improved system reliability, observability, and operational discipline.
A healthier engineering culture with higher accountability, stronger managers, and better technical decision-making.
Faster progress on customer and business priorities without compromising technical foundations.
A more scalable engineering setup that supports long-term growth in acquisition and retention.
Skills & Experience
Experience defining and delivering technical strategy across AdTech, MarTech, Loyalty, Pricing, and Customer Data ecosystems (experience with analytics and social media platforms is beneficial but not core).
Experience improving engineering maturity in growing and complex organizations, including system boundary definition, ownership models, and engineering operating mechanisms.
Strong product and business partnership, not just technical leadership.
Effective communication, judgment, and decision-making skills, with the ability to bring clarity to complex problems.
Demonstrated ability to work across organizational boundaries and lead through ambiguity, dependencies, and change.
Strong architectural judgment and experience building scalable, reliable, and evolvable systems.
Experience with AI and automation technologies that enhance engineering productivity (e.g., generative AI tooling, automated QA, AIOps).
15+ years of software engineering experience and 7+ years managing large engineering organizations with engineering managers and architects
Headquartered in Munich, with offices across Madrid, Krakow, Wroclaw, London and Vienna, we collaborate because we genuinely love working together - so you’ll be at the heart of an incredible, multinational team. We trust each other to get the job done, which means you’ll benefit from hybrid working, spending 60% of your time in the office and 40% at home. There’s an option to work for 20 days abroad in approved countries too.
Add to that development opportunities that help you to shape your own career path, excellent training and support, wellbeing offers, subsidised transport or bike leasing, plus 20% discount across all our products, and you’ll begin to get a sense of what sets us apart. Find out more about the specific benefits at your local office in our blog posts.
At zooplus, we believe in equal opportunity and support everyone to fulfil their potential. We recognise the power of listening and learning from each other and embrace diversity and inclusion of all.
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