How many Customer Service & Support jobs are open in Stuttgart, Germany right now?

There are currently 8 open customer service & support positions in Stuttgart, Germany listed on Clera. New openings are added daily as companies post roles.

Which companies are hiring for Customer Service & Support roles in Stuttgart, Germany?

Companies currently hiring include Breuninger, PartsCloud • AI-powered spare parts planning, SMS Spedition Management Service GmbH, Makersite, SHAPING NEW TOMORROW, among others. Browse the listings above to see every active employer.

Are there remote or hybrid Customer Service & Support jobs in Stuttgart, Germany?

Yes — 10 of the 8 open customer service & support positions offer remote or hybrid work (4 remote, 6 hybrid).

How do I apply for Customer Service & Support jobs in Stuttgart, Germany?

Each listing links directly to the employer's application page. Apply early — fresh listings get the most recruiter attention in the first two weeks.

Customer Service & Support Jobs in Stuttgart, Germany

Your mission

You own the human side of every account. Customers come to PartsCloud on a six-month free trial. We earn the conversion, it is never automatic. And you are the one who turns a trial into a paying, expanding customer.
You build the trust, lead the change, and prove the business value that moves an account from “interesting” to “we can’t work without this.” You own adoption, the business case, trial-to-paid conversion, and net revenue retention.
You are also an early builder of Customer Success at PartsCloud, working directly with the founders, creating the playbook from scratch, and deciding whether our trial model becomes a real, growing business.
Your team: Every account is a two-person team. The Forward Deployed Engineer owns the data, the ERP integration, and Time-to-Value. You own the relationship, the value story, and the commercial outcome. One shared onboarding plan, one target date. Clean seams: you never touch data prep, the FDE never manages the relationship. When the FDE delivers a first result, you turn it into business value the sponsor can see.

What You’ll Be Working On

Trial-to-Paid Conversion

You set the decision date early, drive conversion readiness, and ask for the close.
A trial drifting toward its end without a decision is a failure you prevent, not a situation you manage.
You already have the sponsor lined up and the committee prepared well before the deadline arrives.

Net Revenue Retention

Renewals and expansions (more sites, more SKUs) grow because the value is proven and visible and because you’ve multi-threaded across the account.
When a key contact leaves mid-trial, the deal doesn’t stall. Because you built the map before you needed it.

The Business Case

You turn a technical result into euros: less safety stock at the same service level, validated with the customer’s own team.
The sponsor can see it. The committee can approve it. You made it real.

Adoption That Sticks

You lead people through replacing decades-old routines and build trust in AI-supported planning.
When a planner double-checks every AI suggestion, you don’t argue the algorithm, you keep their judgment in charge and prove the value on ten parts they know well, until trust grows.

The Stakeholder Map

Champion, economic sponsor, actual users, mapped and multi-threaded from day one.
You hold the tough conversation with an executive and keep it grounded in outcomes.

Customer Intimacy & Early Risk Detection

You know your stakeholders as people. You listen actively and surface the real fears and pains before they become risks.
You read the signals and flag a slipping account before it shows up in the numbers.

The Customer’s Voice in Product

You push hard, on eye level, for what customers actually need, with evidence, until it’s prioritized or solved another way.

Who We’re Looking For

Must-have:

A service-minded, customer-obsessed operator. We hire for attitude over years on a CV, though you’ll likely have run real customer relationships before.
Genuine passion for sales: comfortable with conversion pressure and asking for the close, balanced by the patience to build trust and adoption that lasts.
A great active listener with real empathy. You build deep relationships and uncover what people actually fear and want.
A change leader who has moved skeptical, experienced teams onto a new way of working.
Calm and credible with executives; you hold a tough conversation and keep it grounded in outcomes.
Fluent in German and English.

Nice-to-have:

Post-sales, Customer Success, or implementation experience in B2B; exposure to industrial, manufacturing, or supply-chain customers.
Enough comfort around technology to stay credible in the room. You do not need to be technical. Your FDE owns the data and the system, which frees you to stay entirely on the customer.

Your north-star metrics:

Trial-to-paid conversion rate and Net Revenue Retention.
Supporting signals: stakeholder coverage (champion + economic sponsor engaged), business-case status (draft → validated → approved), decision date set, adoption depth, at-risk accounts caught early.

Not Quite Your Thing?

You have no passion for sales and are uncomfortable with conversion pressure or asking for the close.
You wait for tickets instead of proactively steering accounts.
You hide behind technical detail instead of leading the relationship and the value story.
You want to do the data and extraction work yourself. That’s the FDE’s lane.
You single-thread on one friendly contact and avoid executives and hard conversations.
You optimize for being liked over being honest about risk and driving the decision.

If two or more of these feel like you, this isn’t the right role and that’s okay. We’re not for everyone, and that’s intentional.

Why You’ll Love This Role

Ground-floor ownership. You’re an early builder of Customer Success at PartsCloud, working directly with the founders, creating the playbook from scratch. This is a rare founding-team seat in one of the most ambitious supply-chain companies coming out of Stuttgart.
Real impact on revenue. Your work directly decides whether trials convert and customers stay, grow, and succeed. Conversion and NRR are yours to own, not metrics someone else manages.
Competitive salary with meaningful variable upside tied directly to trial-to-paid conversion and net revenue retention, plus participation in our Virtual Stock Incentive Plan (VSIP). When PartsCloud wins, you own a piece of it.
On-site in Stuttgart at the BOSCH AREAL in the city centre, with flexible hours. Full equipment (MacBook and whatever you need), WELLPASS, and regular team off-sites.

The Tools You’ll Be Using

PartsOS — to understand what your FDE built and what the customer is seeing
HubSpot + Gong for account management and customer health
Claude, ChatGPT, n8n for workflow automation
Notion, Teamwork, Slack for collaboration

Ready to Be Part of Something Big?

You find energy in helping people change. You’re comfortable holding the value conversation with a skeptical executive on Monday and coaching a nervous planner through a new workflow on Tuesday. You know that earning trust is the job, and that conversion follows from it.
If you’ve turned around a difficult account or a stalled renewal, we want to hear about it. Apply and tell us the story.

About us

When a machine stops on a factory floor, it can cost tens of thousands of euros per hour. The spare part that would have fixed it in minutes was either out of stock, buried in the wrong warehouse, or never planned for. This is one of the most expensive, most overlooked problems in industrial operations — and it's been managed with spreadsheets and gut feel for decades.

PartsCloud is changing that. Our AI platform PartsOS turns the messy, fragmented ERP data of real factories into spare-parts plans that run in production every day. Porsche Motorsport, Schunk, Coperion, Glaston, and Elopak already run on PartsOS. We operate from Stuttgart and Berlin, we're growing fast, and the category is still wide open.

If you join us now, you're one of the people who decides what this company becomes.

Your mission

What You’ll Be Working On

Trial-to-Paid Conversion

You set the decision date early, drive conversion readiness, and ask for the close.
A trial drifting toward its end without a decision is a failure you prevent, not a situation you manage.
You already have the sponsor lined up and the committee prepared well before the deadline arrives.

Net Revenue Retention

Renewals and expansions (more sites, more SKUs) grow because the value is proven and visible and because you’ve multi-threaded across the account.
When a key contact leaves mid-trial, the deal doesn’t stall. Because you built the map before you needed it.

The Business Case

You turn a technical result into euros: less safety stock at the same service level, validated with the customer’s own team.
The sponsor can see it. The committee can approve it. You made it real.

Adoption That Sticks

You lead people through replacing decades-old routines and build trust in AI-supported planning.
When a planner double-checks every AI suggestion, you don’t argue the algorithm, you keep their judgment in charge and prove the value on ten parts they know well, until trust grows.

The Stakeholder Map

Champion, economic sponsor, actual users, mapped and multi-threaded from day one.
You hold the tough conversation with an executive and keep it grounded in outcomes.

Customer Intimacy & Early Risk Detection

You know your stakeholders as people. You listen actively and surface the real fears and pains before they become risks.
You read the signals and flag a slipping account before it shows up in the numbers.

The Customer’s Voice in Product

You push hard, on eye level, for what customers actually need, with evidence, until it’s prioritized or solved another way.

Who We’re Looking For

Must-have:

A service-minded, customer-obsessed operator. We hire for attitude over years on a CV, though you’ll likely have run real customer relationships before.
Genuine passion for sales: comfortable with conversion pressure and asking for the close, balanced by the patience to build trust and adoption that lasts.
A great active listener with real empathy. You build deep relationships and uncover what people actually fear and want.
A change leader who has moved skeptical, experienced teams onto a new way of working.
Calm and credible with executives; you hold a tough conversation and keep it grounded in outcomes.
Fluent in German and English.

Nice-to-have:

Post-sales, Customer Success, or implementation experience in B2B; exposure to industrial, manufacturing, or supply-chain customers.
Enough comfort around technology to stay credible in the room. You do not need to be technical. Your FDE owns the data and the system, which frees you to stay entirely on the customer.

Your north-star metrics:

Trial-to-paid conversion rate and Net Revenue Retention.
Supporting signals: stakeholder coverage (champion + economic sponsor engaged), business-case status (draft → validated → approved), decision date set, adoption depth, at-risk accounts caught early.

Not Quite Your Thing?

You have no passion for sales and are uncomfortable with conversion pressure or asking for the close.
You wait for tickets instead of proactively steering accounts.
You hide behind technical detail instead of leading the relationship and the value story.
You want to do the data and extraction work yourself. That’s the FDE’s lane.
You single-thread on one friendly contact and avoid executives and hard conversations.
You optimize for being liked over being honest about risk and driving the decision.

If two or more of these feel like you, this isn’t the right role and that’s okay. We’re not for everyone, and that’s intentional.

Why You’ll Love This Role

Ground-floor ownership. You’re an early builder of Customer Success at PartsCloud, working directly with the founders, creating the playbook from scratch. This is a rare founding-team seat in one of the most ambitious supply-chain companies coming out of Stuttgart.
Real impact on revenue. Your work directly decides whether trials convert and customers stay, grow, and succeed. Conversion and NRR are yours to own, not metrics someone else manages.
Competitive salary with meaningful variable upside tied directly to trial-to-paid conversion and net revenue retention, plus participation in our Virtual Stock Incentive Plan (VSIP). When PartsCloud wins, you own a piece of it.
On-site in Stuttgart at the BOSCH AREAL in the city centre, with flexible hours. Full equipment (MacBook and whatever you need), WELLPASS, and regular team off-sites.

The Tools You’ll Be Using

PartsOS — to understand what your FDE built and what the customer is seeing
HubSpot + Gong for account management and customer health
Claude, ChatGPT, n8n for workflow automation
Notion, Teamwork, Slack for collaboration

Ready to Be Part of Something Big?

About us

If you join us now, you're one of the people who decides what this company becomes.

Customer Service & Support Jobs in Stuttgart, Germany (Now Hiring) — 8 open

Customer Success Manager (all genders)

Front Office Agent / Receptionist (m/w/d) part time

Disponent/in Logistik/Spedition (m/w/d) am Flughafen in Stuttgart

Cold Caller/Vertriebsassistenz Logistik (m/w/d) B2B | Teilzeit oder Vollzeit am FH Stuttgart

Disponent m/w/d für den Spätdienst am Flughafen in Stuttgart, teilweise Remote / Montag - Freitag

Customer Success Manager (all genders)

Forward Deployed Engineer (all genders)

Store Manager (m/w/x) Galerie Stuttgart

Empfangsmitarbeiter (m/w/d) – Minijob 1 Tag pro Woche

CRM Lifecycle Manager (m/w/d) // remote möglich

Verkaufsberater:in / Sales Assistant (m/w/d) in Teilzeit - Stuttgart

Sachbearbeiter:in Kundenservice – 2nd Level Support // remote möglich

Verkaufsberater:in / Sales Assistant (m/w/d) in Vollzeit - Stuttgart

Verkäufer/ Vollzeitkraft (m/w/d) für unsere beliebte Filiale in Stuttgart

Verkäufer*in / Store-Mitarbeiter*in (m/w/d)

Team Member - Teilzeit (m/w/d)

Servicetechniker Wärmepumpe / Anlagenmechaniker SHK (m/w/d) - Region Stuttgart

Customer Support Engineer (m/f/x)

Customer Success Manager EU (m/f/x)

Verkäuferin in Teilzeit

Frequently asked questions

How many Customer Service & Support jobs are open in Stuttgart, Germany right now?

Which companies are hiring for Customer Service & Support roles in Stuttgart, Germany?

Are there remote or hybrid Customer Service & Support jobs in Stuttgart, Germany?

How do I apply for Customer Service & Support jobs in Stuttgart, Germany?

Customer Service & Support jobs in other cities

Other jobs in Stuttgart, Germany

Customer Success Manager (all genders)

Job description

Your mission

What You’ll Be Working On

Who We’re Looking For

Not Quite Your Thing?

Why You’ll Love This Role

The Tools You’ll Be Using

Ready to Be Part of Something Big?

About us

Tools

Explore

Company

Tools

Explore

Company

Customer Service & Support Jobs in Stuttgart, Germany (Now Hiring) — 8 open

Customer Success Manager (all genders)

Front Office Agent / Receptionist (m/w/d) part time

Disponent/in Logistik/Spedition (m/w/d) am Flughafen in Stuttgart

Cold Caller/Vertriebsassistenz Logistik (m/w/d) B2B | Teilzeit oder Vollzeit am FH Stuttgart

Disponent m/w/d für den Spätdienst am Flughafen in Stuttgart, teilweise Remote / Montag - Freitag

Customer Success Manager (all genders)

Forward Deployed Engineer (all genders)

Store Manager (m/w/x) Galerie Stuttgart

Empfangsmitarbeiter (m/w/d) – Minijob 1 Tag pro Woche

CRM Lifecycle Manager (m/w/d) // remote möglich

Verkaufsberater:in / Sales Assistant (m/w/d) in Teilzeit - Stuttgart

Sachbearbeiter:in Kundenservice – 2nd Level Support // remote möglich

Verkaufsberater:in / Sales Assistant (m/w/d) in Vollzeit - Stuttgart

Verkäufer/ Vollzeitkraft (m/w/d) für unsere beliebte Filiale in Stuttgart

Verkäufer*in / Store-Mitarbeiter*in (m/w/d)

Team Member - Teilzeit (m/w/d)

Servicetechniker Wärmepumpe / Anlagenmechaniker SHK (m/w/d) - Region Stuttgart

Customer Support Engineer (m/f/x)

Customer Success Manager EU (m/f/x)

Verkäuferin in Teilzeit

Frequently asked questions

How many Customer Service & Support jobs are open in Stuttgart, Germany right now?

Which companies are hiring for Customer Service & Support roles in Stuttgart, Germany?

Are there remote or hybrid Customer Service & Support jobs in Stuttgart, Germany?

How do I apply for Customer Service & Support jobs in Stuttgart, Germany?

Customer Service & Support jobs in other cities

Other jobs in Stuttgart, Germany

Customer Success Manager (all genders)

Job description

Your mission

What You’ll Be Working On

Who We’re Looking For

Not Quite Your Thing?

Why You’ll Love This Role

The Tools You’ll Be Using

Verkäuferin / Store-Mitarbeiterin (m/w/d)

Verkäuferin / Store-Mitarbeiterin (m/w/d)