Wavetronix

Wavetronix is a software development company. They have between 201-500 employees. Wavetronix currently has three open positions for an Applications Specialist. **1. Technical ITS Field Technician (Jackson, MI):** This hybrid position requires commuting daily to the Tripoint area (Indiana, Ohio, and Michigan), specifically near Angola, IN. Approximately 65% travel is required for this region. The role involves installing, training, and supporting new and existing products. Responsibilities include installing and configuring Wavetronix products, troubleshooting, building customer relationships, and providing technical training. The role requires clear communication skills, the ability to adapt to changing schedules, previous field service experience in traffic signal/ITS cabinets, and the ability to give technical presentations. Technical degree (EE, EET) or certifications in the ITS/traffic industry are preferred. **2. Senior Traffic Signal Technician/Integrator (Baton Rouge):** This on-site position, internally classified as an Applications Specialist, will be based in the Jackson, MS or Baton Rouge office. Applicants must be able to travel 50% or more in a month. Preferred qualifications include 3+ years in technical sales, being a self-starter, and the ability to execute presentations to large groups. Responsibilities align with the other Applications Specialist roles, including installing and configuring Wavetronix products, troubleshooting, customer support, and providing technical training. A technical degree (EE, EET) or certifications in the ITS/traffic industry are preferred. **3. Technical ITS Field Technician (Kalamazoo):** This is a hybrid position seeking an Applications Specialist. The position has been adjusted with the expectation that team members will be able to commute daily to the Tripoint area (Indiana, Ohio, and Michigan), generally near Angola, IN. There will be about 65% travel for this region. Key responsibilities include installing and configuring Wavetronix core products, demonstrating and troubleshooting products, building customer relationships, and providing technical training. The role requires strong communication skills, the ability to adapt to changing schedules, previous field service experience in traffic signal/ITS cabinets, and providing technical presentations. Technical degree (EE, EET) or certifications in the ITS/traffic industry preferred. The listed job postings highlight the following technologies and skills: Technical Support, Installation, Troubleshooting, Customer Service, Communication, Field Service, Networking, Technical Training, Problem Solving, Team Collaboration, Project Management, Technical Presentations, Site Surveys, Documentation, CRM Management, Product Knowledge, Adaptability, Technical Sales, Presentation Skills, Customer Relationship Management, Self-Motivation, Technical Knowledge, and Teamwork. The job postings offer hybrid and on-site work arrangements. The Technical ITS Field Technician positions in Jackson, MI and Kalamazoo are hybrid, with the expectation of daily commuting to the Tripoint area near Angola, IN, with about 65% travel. The Senior Traffic Signal Technician/Integrator position in Baton Rouge is on-site. **1. What are the core values at Wavetronix?** The core values at Wavetronix include People First, Growth Mindset, and Innovation Driven. **2. What type of experience is required for the Applications Specialist roles?** All Applications Specialist roles require experience with field service in traffic signal/ITS cabinets and the ability to travel. The Senior Traffic Signal Technician/Integrator (Baton Rouge) role prefers at least 5 years of field service experience. **3. What are the key responsibilities of an Applications Specialist?** Applications Specialists are expected to master the installation and configuration of Wavetronix products, demonstrate and troubleshoot products, build positive relationships with customers, provide technical training, and offer customer support. **4. What are the 3-Month, 6-Month, and 12-Month Milestones?** Applications Specialists will be trained with 3-Month, 6-Month, and 12-Month Milestones that include milestones to Understand company core values, strategies, and initiatives, Troubleshoot, test, repair, and service Wavetronix technical equipment, and Master installation and configuration of Wavetronix products. **5. How much travel is required for the Technical ITS Field Technician positions?** The Technical ITS Field Technician positions in Jackson, MI and Kalamazoo, require approximately 65% travel in the region.