Volunteers of America Chesapeake and Carolinas

Individual and Family Services501-1,000 employeesWebsite

3

Open Roles

Volunteers of America Chesapeake and Carolinas, operating in the Individual and Family Services industry, is currently seeking qualified individuals to join its team. With a company size of 501-1,000 employees, VOACC provides critical care and support services. As of now, there are three open positions available at Volunteers of America Chesapeake and Carolinas: 1. **Learning & Development Coordinator (63656):** This full-time, on-site role is located at the Administrative Office in Lanham, MD 20706. The salary range for this position is $76,400.00 - $77,800.00 per year. The Learning & Development Coordinator will support the design, delivery, implementation, and evaluation of training programs. Key responsibilities include delivering training, managing the Learning Management System (Paycom), developing curriculum and content, and supporting AI and data literacy initiatives. The requirements include an Associate degree or equivalent relevant experience, 2–3 years of experience in training adult learners, and proficiency in Microsoft Office 365 and virtual training platforms. 2. **Administrative Assistant-Scheduler (63963):** This full-time, on-site position is located at the MD Hope Center in Greenbelt, MD 20770. The hourly rate is $23.00. The Administrative Assistant-Scheduler will coordinate daily clinical schedules, answer phones, greet patients, perform reminder calls, and complete various administrative tasks. Qualifications include a High School Diploma and previous medical scheduling experience. 3. **Front Desk Specialist (64159):** This full-time, on-site role is available in Washington, DC 20011. The hourly pay range is $18.00 - $24.00. The Front Desk Specialist is responsible for the administrative direction of the Hope Center and ensuring the safe accountability of consumers entering and exiting the facility. Requirements include a High School Diploma or equivalent, and the ability to type 35-40 words per minute. The job postings highlight the following technologies and skills: * **Learning & Development Coordinator:** Training Delivery, Facilitation, Curriculum Development, Communication, Interpersonal Skills, Microsoft Office 365, Learning Management System, Video Creation, Data Literacy, AI Tools, Workflow Improvement, Organizational Skills, and Attention to Detail. * **Administrative Assistant-Scheduler:** Scheduling, Customer Service, Medical Terminology, Problem Solving, Interpersonal Skills, Communication Skills, Multitasking, Microsoft Word, Microsoft Excel, Microsoft Power-point, Microsoft Outlook, Electronic Medical Records, Compassion, Respect, Teamwork, and Independent Judgment. * **Front Desk Specialist:** Communication Skills, Organizational Skills, Computer Skills, Multi-tasking, Dependability, People-oriented, Adaptability, Stress Tolerance, and Conflict Resolution. The Learning & Development Coordinator and Administrative Assistant-Scheduler positions are on-site roles. The Front Desk Specialist position is also an on-site role. Here are some frequently asked questions about working at Volunteers of America Chesapeake and Carolinas and applying for the listed positions: 1. **Where are the job locations for the current openings?** The current openings are located at the Administrative Office in Lanham, MD, the MD Hope Center in Greenbelt, MD, and in Washington, DC. 2. **What are the education requirements for the positions?** The Learning & Development Coordinator role requires an Associate's degree or equivalent experience, while the Administrative Assistant-Scheduler and Front Desk Specialist positions require a High School Diploma. 3. **Are the positions full-time?** Yes, all three positions are listed as full-time roles, offering benefits. 4. **What skills are required for the Learning & Development Coordinator position?** Proficiency in Microsoft Office 365 and virtual training platforms, strong facilitation and communication skills, and curriculum writing/instructional material development are required. 5. **What skills are required for the Administrative Assistant-Scheduler position?** Previous medical scheduling experience, communication skills, and the ability to multitask are required. 6. **What skills are required for the Front Desk Specialist position?** Proficiency in Microsoft Office and the ability to type 35-40 words per minute accurately are required. 7. **Is experience with certain systems a plus?** Experience with DC Medicaid/Medicare/Local Dollars is a plus for the Front Desk Specialist role.