Vancouver Whitecaps FC

Spectator Sports51-200 employeesWebsite

3

Open Roles

Vancouver Whitecaps FC, a company in the Spectator Sports industry, is currently seeking talented individuals to join their team. With a company size of 51-200 employees, the organization has 3 open positions available. Vancouver Whitecaps FC has three distinct job openings available: * **Premium Concierge (Part-time):** This on-site position involves engaging with VIP guests on match day and ensuring their experience is exceptional. Responsibilities include managing Premium areas, addressing guest needs, providing match information, answering questions, promoting club messages, and providing memorable experiences. Candidates should be friendly, outgoing, team-oriented, and possess excellent communication skills. Experience in a hospitality role with VIP clientele is required. Applicants must be 19 years of age or older and available for scheduled home matches over the course of the 2026 season. Benefits include matchday parking, discounted Whitecaps tickets, and complimentary food and beverage during shifts. * **Account Executive, Premium Sales:** This hybrid position is within the Premium Sales & Service department and focuses on generating new revenue leads and building relationships with members, fans, and guests. Key responsibilities include generating and closing new business leads, nurturing member and fan relationships, assisting new members, and helping with sales and service projects. The ideal candidate will have a minimum of 3 years of sales experience and possess strong relationship-building and presentation skills. Post-secondary education in a related field is an asset. The salary is $40,000 plus variable compensation. * **Coordinator, Office Administration (On-site):** This on-site role is responsible for ensuring the smooth operation of the club's office, training facilities, and offsite storage programs. Responsibilities include daily office operations management, building maintenance, workplace health and safety, special project management, meeting and conference coordination, security and access management, and providing general support. Candidates should possess 2+ years of experience in office administration or related roles and have strong organizational, multitasking, and communication skills. Proficiency with Microsoft 365 is required, along with knowledge of workplace health & safety procedures. A clean and valid BC Drivers License is required. The roles utilize a variety of technology. The job descriptions mention the following: * **Premium Concierge:** This role requires skills in Communication, Hospitality, Teamwork, Problem-Solving, Guest Service, Relationship Building, Event Management, Professionalism, Positive Attitude, Approachability, Articulate, Outgoing, Attention to Detail, Feedback Reporting, Engagement, and Service Excellence. * **Account Executive, Premium Sales:** This role requires experience in Sales, Relationship Building, Customer Service, Time Management, Problem Solving, Presentation Skills, Microsoft Office, and Salesforce. Knowledge of ticketing software is also listed as a bonus. * **Coordinator, Office Administration:** This role requires experience in Office Administration, Facilities Coordination, Organizational Skills, Multitasking, Microsoft 365, Communication Skills, Interpersonal Skills, Bookkeeping, Health and Safety Knowledge, Problem-Solving, Confidentiality, Professionalism, Logistical Support, Record-Keeping, and Database Management. The Vancouver Whitecaps FC offers different work arrangements depending on the position. The available roles include on-site and hybrid positions. The Premium Concierge and Coordinator, Office Administration roles are on-site, whereas the Account Executive, Premium Sales role is hybrid. Here are some frequently asked questions about working at Vancouver Whitecaps FC and applying for these positions: 1. **What is the company's mission?** The Vancouver Whitecaps FC mission is "To Unite and Inspire Our Communities." 2. **What benefits are offered to the Premium Concierge position?** The Premium Concierge position offers matchday parking, discounted Whitecaps tickets, and complimentary food and beverage during shifts. 3. **What are the key responsibilities of the Account Executive, Premium Sales?** The responsibilities include generating and closing new business leads, nurturing current member and fan relationships, educating new members, assisting with sales and service projects, and engaging with guests. 4. **What skills are required for the Coordinator, Office Administration role?** This role requires strong organizational and multitasking skills, proficiency with Microsoft 365, excellent communication skills, and knowledge of workplace health & safety procedures. 5. **What are the requirements to be considered for the Premium Concierge position?** Applicants must be 19 years of age or older and available for the scheduled home matches over the course of the 2026 season. Experience in a hospitality role working with VIP and high-profile clientele is also required. 6. **What type of experience is required for the Account Executive, Premium Sales position?** This role requires a minimum of three years of sales experience.