Valley Health Systems Inc

Valley Health Systems Inc, operating within the non-profit organizations industry, is currently seeking to fill three open positions. With a company size of 501-1,000 employees, Valley Health Systems Inc offers opportunities for individuals seeking to contribute to community health. Valley Health Systems Inc is currently hiring for the following roles: * **IT Help Desk Representative:** This on-site position involves providing technical support to users across various clinics and departments. Responsibilities include troubleshooting issues related to Microsoft Windows OS and Office applications, desktop/virtualization login issues, printing, basic hardware, networking, and phone systems. The role also encompasses imaging and deploying computers, maintaining workstation asset records, monitoring backup reports, supporting applications and third-party tools, and documenting support activities. High school diploma or GED is required, with an associate's degree in Information Technology preferred. 1-2 years of experience in a technical support, help desk, or customer service role is needed. The work schedule is Monday-Friday 7:30am-4:00pm, with occasional on-call (Saturday and Sunday). * **Patient Access Rep - Pea Ridge:** This on-site role involves welcoming patients, scheduling appointments, and managing patient registration. The Patient Access Representative will explain available services, payment categories, and billing procedures. They will also register patients, collect documentation, generate encounters, verify insurance, and collect payments. The work schedule is Monday - Friday 8:45am - 5:15pm. A high school diploma or GED is required. * **Dental Hygienist-East Huntington:** This on-site position focuses on conducting oral examinations and providing dental prophylaxis. The Dental Hygienist will perform scaling, root planning, and polishing, as well as instruct patients on proper oral hygiene practices. This position requires an Associate's or Bachelor's Degree in Dental Hygiene and appropriate board licensure. A Public Health permit is preferred. The work schedule is Monday-Thursday 7:45am-5:00pm, and Friday 8:00am-1:00pm. The roles at Valley Health Systems Inc utilize a variety of technologies. The IT Help Desk Representative role uses: Technical Support, Customer Service, Troubleshooting, Windows OS, Office Applications, Networking, Hardware Troubleshooting, Documentation, End-User Training, Ticketing Systems, Communication Skills, Problem Solving, Remote Support, Team Collaboration, Time Management, and Adaptability. The Patient Access Rep - Pea Ridge role utilizes Patient Registration, Appointment Scheduling, Insurance Verification, Customer Service, Communication, Multitasking, Documentation, Team Collaboration, Problem Solving, Data Entry, Care Coordination, Population Management, Motivational Interviewing, Confidentiality, Office Equipment Operation, and Medical Terminology. The Dental Hygienist-East Huntington role requires skills in Oral Prophylaxis, Dental Examinations, Patient Instruction, Dental Radiographs, Infectious Disease Control, Dental Instrument Maintenance, Topical Fluorides, and Chairside Assistance. Valley Health Systems Inc's current job openings are all on-site positions. The IT Help Desk Representative role requires the ability to work in a fast-paced environment and occasional on-call shifts. The Patient Access Rep - Pea Ridge and Dental Hygienist-East Huntington positions also require on-site presence. Here are some frequently asked questions about working at Valley Health Systems Inc, based on the job descriptions provided: * **What are the required qualifications for the IT Help Desk Representative role?** A high school diploma or GED is required, with an associate's degree in Information Technology, Computer Science, or a related field preferred. 1–2 years of experience in a technical support, help desk, or customer service role are needed. * **What are the working hours for the Patient Access Rep - Pea Ridge position?** The schedule is Monday - Friday 8:45am - 5:15pm. * **What is the required education for the Dental Hygienist-East Huntington position?** An Associate's or Bachelor's Degree in Dental Hygiene is required. * **Is there any remote work available?** No, all positions are on-site. * **What type of work will I be doing as a Patient Access Rep?** You will welcome patients, schedule appointments, answer calls, register patients, and manage patient information. * **What is the physical environment like for the IT Help Desk Representative?** The role requires the ability to sit for extended periods, frequent use of a keyboard, mouse, and headset, and the ability to lift up to 50 lbs. * **What are the responsibilities of the Dental Hygienist-East Huntington?** Performing oral prophylaxis, examining mouths, instructing patients, creating and maintaining dental records, and assisting the dentist.