United Imaging Healthcare North America, Inc.

Medical Equipment Manufacturing10,001+ employees

3

Open Roles

United Imaging Healthcare North America, Inc. is a leading global medical device developer and supplier in the Medical Equipment Manufacturing industry. With a company size of 10,001+ employees, United Imaging is dedicated to developing and supplying advanced technologies and improving patient care worldwide. United Imaging Healthcare North America, Inc. currently has three open positions: * **Spare Parts Manager:** This on-site role is responsible for ensuring the availability of the right service parts to support the installation, maintenance, and repair of United Imaging Healthcare systems. Key responsibilities include spare parts strategy, demand planning and inventory optimization, warehousing/3PL management, parts lifecycle management, returns and repairs, vendor and cost management, compliance, controls, reporting, and team leadership. * **Process Engineer:** This on-site position focuses on maintaining and optimizing process plans to achieve operational KPIs. Responsibilities include problem-solving in production and customer support, production staff training, supporting internal and external audits, and ensuring compliance with corporate regulations. * **Customer Service Engineer (CT/MRI/PET-CT/X-ray/ANGIO):** This is a remote field service engineer position. This role provides on-site service support, troubleshoots, and maintains designated products. The Customer Service Engineer will work closely with the Customer Care Center and is responsible for installation of UIH diagnostic imaging equipment in a specific geographic region. This role requires extensive travel (at least 75%). Based on the provided job listings, United Imaging Healthcare North America, Inc. utilizes several technologies: * **Spare Parts Manager:** Supply Chain, Logistics, Inventory Planning, Forecasting, ERP Systems, Analytical Skills, Cross-Functional Collaboration, Communication Skills, Problem Solving, Continuous Improvement, Vendor Management, Cost Management, Regulatory Compliance, Team Leadership, Customer Service, and Quality Management. * **Process Engineer:** Mechatronics, Mechanical Engineering, Electrical Engineering, Problem Solving, Communication Skills, Continuous Improvement, Training, Compliance, ERP Systems, Medical Equipment Knowledge, Team Player, Fast Learner, and Proactive. * **Customer Service Engineer:** Customer Communication Skills, Troubleshooting, Technical Assistance, Customer Service, Field Service Experience, IT Skills, Windows, Microsoft Office, Network Communication, Mechanical Systems, Software Systems, Diagnostic Imaging Equipment, Customer Facing Skills, Team Environment, Rapport Building, and Driving Skills. The work environment varies based on the position: * **Spare Parts Manager and Process Engineer:** Both are on-site positions. * **Customer Service Engineer:** This is a remote role, but the selected candidate must live in or near the posting location. The position requires extensive travel. Here are some frequently asked questions about working at United Imaging Healthcare North America, Inc., based on the provided information: **Q1: What benefits does United Imaging Healthcare offer?** A: United Imaging Healthcare offers medical, dental, vision, short- & long-term disability insurance, an employee assistance program, company-paid basic life insurance, a 401(k) with employer match, paid time off, sick leave, and (12) paid holidays. **Q2: What are the education requirements for the available positions?** A: The Spare Parts Manager position requires a Bachelor's degree in a related field. The Process Engineer position requires a college degree or above. The Customer Service Engineer position prefers an Associate degree in a technical field and/or equivalent experience. **Q3: Is relocation available for the Customer Service Engineer role?** A: No, relocation is not available for the Customer Service Engineer role. The selected candidate must live in or near the posting location. **Q4: What is the work environment like for the Process Engineer?** A: The Process Engineer position is an on-site role, potentially involving work in an environment with strong magnetic fields. **Q5: What skills are required for the Customer Service Engineer role?** A: The Customer Service Engineer role requires strong customer communication skills, IT skills, troubleshooting abilities, and experience with diagnostic imaging equipment. The candidate also needs a valid driver's license and a good driving record. **Q6: What is the typical experience level for the Spare Parts Manager position?** A: The Spare Parts Manager role requires 5+ years of experience in spare parts, service supply chain, inventory planning, or logistics operations.