UNIFIED BANK

UNIFIED BANK is a banking institution with 51-200 employees operating within the banking industry. The company is currently hiring, presenting opportunities for individuals seeking careers in the financial sector. UNIFIED BANK has three open positions available. These roles offer opportunities to contribute to the bank's mission of creating better lives and futures for the communities it serves. The available positions are: * **Customer Service Representative:** This on-site role in Retail Banking involves providing exceptional customer service, processing bank transactions, and recommending products and services. Responsibilities include handling deposits, loan payments, check cashing, and maintaining cash drawers. Customer Service Representatives also assist with account openings and closings, and participate in community service events. * **Mortgage Loan Originator:** This on-site position focuses on managing customer relationships at assigned Banking Centers and growing the mortgage loan portfolio. The Mortgage Loan Originator is responsible for attracting new mortgage loan applications, developing business contacts, and providing mortgage advice to customers. * **Customer Service Representative:** Another on-site role in Retail Banking with similar responsibilities as the first Customer Service Representative position, including processing transactions, providing customer service, and recommending products and services. UNIFIED BANK utilizes various technologies and skills across its roles. Based on the job descriptions, employees may need proficiency in: * **Customer Service** * **Cash Handling** * **Communication Skills** (verbal and written) * **Organizational Skills** * **Microsoft Office** * **Typing Skills** * **Bank Transactions** * **Cross-selling** * **Attention to Detail** * **Problem Solving** * **Teamwork** * **Time Management** * **Customer Follow-Up** * **Community Service** * **Regulatory Compliance** * **File Management** * **Networking** * **Sales** * **Leadership** * **Detail-Oriented** * **Mortgage Advice** * **Risk Management** * **Compliance** * **Lending Experience** * **Relationship Management** * **Coaching** Both Customer Service Representative positions are on-site. The Mortgage Loan Originator position is also an on-site role. 1. **What are the required qualifications for the Customer Service Representative roles?** A High School diploma or equivalency, prior cash handling and customer service experience, excellent business communication skills, general computer skills, proficient typing skills, experience with Microsoft Office, and strong organizational skills. 2. **What is the FLSA status for the Customer Service Representative roles?** These roles are Non-Exempt. 3. **Who does the Mortgage Loan Originator report to?** This position reports directly to the Mortgage Banking Executive. 4. **Is the Mortgage Loan Originator position commission-based?** Yes, this position is commission-based. 5. **What is the required educational background for the Mortgage Loan Originator?** A Bachelor's degree in Business/Finance and/or 5 years of relevant experience in the Banking Industry is preferred. 6. **Are there physical requirements for the Customer Service Representative position?** Yes, it includes standing, walking, sitting, using hands, lifting up to 40 pounds, and the ability to talk and hear, among others. 7. **What does the work environment look like for the Customer Service Representative?** It is generally an office environment with a moderate noise level.