The New Yorker Hotel

The New Yorker Hotel is a prominent establishment in the hospitality industry. The New Yorker Hotel, part of Highgate Hotels, is currently hiring for three on-site positions: * **Room Attendant Extra:** This role involves maintaining clean and attractive guestrooms while providing attentive service. Responsibilities include cleaning guestrooms, removing trash and linen, keeping hallways clean, and reporting maintenance issues. The compensation type is hourly. * **Guest Services Manager PM:** The Guest Services Manager is responsible for ensuring the operation of Guest Services, Concierge, and Uniformed Services/Transportation in an attentive, friendly, efficient, and courteous manner. This includes maximizing room revenue and occupancy. The compensation type is yearly. * **Guest Services Mgr Overnight:** This role has the same responsibilities as the Guest Services Manager, including managing Guest Services, Concierge, and Uniformed Services/Transportation, while maximizing room revenue and occupancy. The compensation type is yearly. The New Yorker Hotel utilizes various technologies and skills across its roles. Listed tech stack includes: * **Room Attendant Extra:** Cleaning, Guest Service, Attention To Detail, Communication, Time Management, Teamwork, Flexibility, Problem Solving * **Guest Services Manager PM:** Guest Services, Concierge, Supervisory Experience, Customer Service, Problem Solving, Communication, Team Leadership, Revenue Management, Scheduling, Training, Cash Handling, Multitasking, Attention to Detail, Conflict Resolution, Hospitality Standards, OPERA CLOUD * **Guest Services Mgr Overnight:** Guest Services, Concierge, Supervisory Experience, Customer Service, Problem Solving, Communication, Multitasking, Scheduling, Revenue Management, Training, Team Leadership, Attention to Detail, Cash Handling, Conflict Resolution, Hospitality Standards, Software Proficiency, Operational Management All currently listed positions at The New Yorker Hotel are on-site roles. The Guest Services Manager positions may require long or light hours. Here are some frequently asked questions about working at The New Yorker Hotel: 1. **What are the key responsibilities of a Room Attendant Extra?** Room Attendants are responsible for cleaning guestrooms to a high standard, removing trash and linens, keeping public areas clean, and reporting any maintenance issues. 2. **What experience is required for the Guest Services Manager positions?** At least 5 years of progressive experience in a hotel or a related field; or a 2-year college degree and 3 or more years of related experience; or a 4-year college degree and at least 1 year of related experience. Supervisory experience is required. 3. **What software proficiency is needed for the Guest Services Manager positions?** Proficiency in Windows, company-approved spreadsheets, word processing, and experience in OPERA CLOUD are required. 4. **Are the Guest Services Manager positions on-site or remote?** Both Guest Services Manager positions are on-site. 5. **What are the physical requirements of these roles?** Room Attendants must be able to stand during their entire shift. Guest Services Managers may have light work, exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.