SVCPH Inc.

SVCPH Inc. is an outsourcing and offshoring consulting company with a workforce of 501-1,000 employees. SVCPH Inc. currently has three open positions available: * **Patient Intake Coordinator (Data Entry Coordinator):** This on-site role involves maintaining accurate patient records. Key responsibilities include data entry, and utilizing organizational and time management skills. Qualifications include experience in data entry, preferably in a healthcare setting, familiarity with electronic health records (EHR) systems and medical terminology, strong computer skills, and the ability to work effectively under pressure. * **Backoffice Support (Non-Voice) for Davao Site | Accounting/Billing Background:** This on-site, night shift position is located in Davao. Responsibilities include general administrative duties, handling authorization processes, and processing electronic faxes. Qualifications include a Bachelor's degree in Accounting/Finance/Business Administration or equivalent experience, backoffice/office admin experience, and good English communication skills. * **Quality Assurance Specialist:** This on-site, night shift role involves monitoring calls and providing feedback to agents. The responsibilities include generating reports, providing recommendations on quality parameters, and coaching agents. Desired skills include at least 1 year of QA experience in a BPO company, excellent time management, and performance management skills. The technology stack for these positions includes: Data Entry, EHR Systems, MS Word, MS Excel, Adobe Acrobat, Medical Terminology, Communication Skills, Typing Skills, Medical Record Software, and Computer Skills. The Patient Intake Coordinator and Quality Assurance Specialist positions are on-site in Cebu IT Park. The Backoffice Support role is on-site in Davao. * **How do I apply for a position at SVCPH Inc.?** Interested candidates for the Patient Intake Coordinator and Quality Assurance Specialist positions may visit the Recruitment Hub at G/F i1 Bldg., Cebu IT Park, Apas, Cebu City from Monday to Friday anytime between 9AM-9PM. For the Backoffice Support position, you can quick apply online. * **What should I bring to apply?** For on-site applications, bring an updated e-copy (not printed) of your resume (.doc, .docx, .pdf), a pen, and ID. * **What benefits does SVCPH Inc. offer?** Benefits include medical/dental coverage (HMO) after 1 month + FREE HMO coverage for 1 dependent after 6 months, a life insurance program, career development, service incentive leave program, annual salary increase based on performance, a fun and family-like working environment, quarterly team outing, free flowing coffee and hot chocolate, and a cozy sleeping lounge and canteen plus entertainment area. * **What is the interview process like?** If shortlisted, the recruitment team will reach out to you within 1-7 working days. Only shortlisted candidates will receive a phone call for an interview anytime between 8AM-11PM (Monday-Friday) for positions in Cebu and 8AM-3PM (Monday-Friday) for positions in Davao. * **What is the work schedule for the Backoffice Support position?** The Backoffice Support position is a night shift role.