Simplesat

Simplesat, an internet publishing company with 11-50 employees, is currently hiring. The company, launched in 2016, focuses on enabling service teams to collect, analyze, and publish customer satisfaction feedback. Simplesat currently has three open positions: * **Senior Software Engineer (Full-stack, Web):** This hybrid role is based in Bangkok, Thailand. The Senior Software Engineer will design and build features end-to-end across the stack (React, Python/Django, Postgres, AWS), work closely with product and design, review code, share knowledge, and improve dev experience. The ideal candidate will have 5+ years of experience building and shipping web applications, strong JavaScript and modern web fundamentals, and be comfortable building and consuming REST APIs. * **Customer Support Specialist - Software Support:** This on-site position requires the candidate to work in the Philippines. The Customer Support Specialist will be responsible for responding to Simplesat customers and providing a consultative support experience. Responsibilities include providing chat, email, and video-call screen share support to users, assisting customers with troubleshooting and implementation, working closely with the product team, and helping build the knowledge base. The role requires the candidate to be available to work on day-shift and night-shift depending on demand, with day shift running from 1 pm - 10 pm (Philippines time), and night shift from 9 pm - 6 am (Philippines time). The candidate must be fluent in technical jargon. Either a university degree related to information technology or at least 3 years of experience in a technical support role is required. * **Senior Software Engineer (Full-stack, Web):** This hybrid role is based in Bangkok, Thailand. The Senior Software Engineer will design and build features end-to-end across the stack (React, Python/Django, Postgres, AWS), work closely with product and design, review code, share knowledge, and improve dev experience. The ideal candidate will have 5+ years of experience building and shipping web applications, strong JavaScript and modern web fundamentals, and be comfortable building and consuming REST APIs. Simplesat utilizes the following technologies: React, JavaScript, Python, Django, PostgreSQL, Redis, AWS, OAuth, Webhooks, GitHub, Notion, Slack, and Figma. Simplesat offers a hybrid remote work environment for Senior Software Engineer positions based in Bangkok. The Customer Support Specialist position is on-site. The company has its headquarters in Bangkok, Thailand with a satellite office in Manila, Philippines. **1. How do I apply for the Senior Software Engineer position?** Send your resume, GitHub/portfolio, and a short note on why the role feels like a good fit to [email protected]. **2. What are the benefits of working at Simplesat?** Simplesat offers benefits including a competitive salary, flexibility in work set-up, comprehensive health insurance, and a self-improvement fund to support your growth. The Senior Software Engineer positions include a 13th-month bonus, a yearly tuition allowance, a flex day system, and yearly offsite outings. **3. What does the Customer Support Specialist role involve?** The Customer Support Specialist is responsible for providing chat, email, and video-call screen share support to customers, assisting with troubleshooting and implementation, working closely with the product team, and building the knowledge base. **4. What are the key qualifications for the Senior Software Engineer role?** The key qualifications include being based in Bangkok, comfortable in English (spoken + written), 5+ years of experience building and shipping web applications, strong JavaScript and modern web fundamentals, experience with REST APIs, and the ability to work collaboratively. **5. What is the location for the Customer Support Specialist role?** The Customer Support Specialist position is on-site and based in the Philippines.