Shenandoah Valley Medical System Inc

Shenandoah Valley Medical System Inc operates within the Medical Practices industry. The company currently has 2-10 employees. Shenandoah Valley Medical System Inc is currently hiring for three positions: * **Revenue Cycle Manager:** This on-site position involves overseeing and managing the Billing Office. Responsibilities include managing staff, monitoring performance metrics, and researching barriers to successful revenue cycle management. The Revenue Cycle Manager is expected to lead the revenue cycle process and will be responsible for tasks like managing staff onboarding, analyzing data, and communicating with managed care companies. The role requires a candidate with experience in medical billing and management and a CPC, CPB, CRCR or similar revenue cycle certification is required. * **RN Phone Triage Nurse:** This on-site role provides patient care within the Registered Nurse scope of practice. The RN Phone Triage Nurse is responsible for telephone triage, patient education, clinical support, and managing the clinical inbox. This position requires strong assessment and critical-thinking skills and a minimum of 1–2 years of clinical nursing experience. * **Referral Clerk:** This on-site role is responsible for maintaining tracking and documentation of referrals. The Referral Clerk will work with patients, specialists, and insurance companies. They will be responsible for tasks such as insurance pre-certification, registration, and communication with patients and visitors. The position requires a minimum of 3 years of medical office experience. The positions utilize various technologies, including: * **Revenue Cycle Manager:** Excel Spreadsheets, Microsoft Word, Data Analysis, Claims Resolution, Revenue Cycle Management, KPI Monitoring. * **RN Phone Triage Nurse:** EMR Systems, Telephone Triage, Patient Education, Clinical Support, Assessment Skills, Critical Thinking, Communication Skills, Documentation Skills, Multitasking, Time Management, Collaboration, Patient Confidentiality, Chronic Disease Management, Quality Improvement, Infection Control, Nursing Practice Act * **Referral Clerk:** Tracking, Documentation, Pre-certification, Registration, Communication, Multi-tasking, Authorization, Scheduling, Microsoft Office, Insurance Websites, Referral Tracking System, NextGen, Epic Carelink, Medical Necessity Review, EMR System Usage All three positions, Revenue Cycle Manager, RN Phone Triage Nurse, and Referral Clerk, are on-site positions. **Q: Where are the open positions located?** A: The job postings do not specify the exact location. All three positions are on-site. **Q: What is the required experience for the Revenue Cycle Manager position?** A: The Revenue Cycle Manager position requires 10+ years of experience in medical billing and 5+ years of experience in management. **Q: What are the primary responsibilities of the RN Phone Triage Nurse?** A: The RN Phone Triage Nurse is responsible for telephone triage using standardized protocols and clinical judgment, assessing symptoms, and providing patient education. They also manage the clinical inbox and prior authorizations. **Q: What software skills are needed for the Referral Clerk position?** A: The Referral Clerk position requires proficient computer skills, including Microsoft Office (Excel and Word). They will also use insurance websites, a referral tracking system, NextGen, and Epic Carelink. **Q: What type of certification is preferred for the Revenue Cycle Manager position?** A: A CPC, CPB, CRCR or similar revenue cycle certification is preferred for the Revenue Cycle Manager position.