Serve Robotics

Serve Robotics is a technology company in the Technology, Information and Internet industry. The company currently has 51-200 employees. Serve Robotics is currently hiring for three positions: * **Operations Coordinator:** This on-site role focuses on ensuring smooth daily operations within the commercial delivery network. Key responsibilities include overseeing deployments, resolving issues in real-time, ensuring compliance with standard operating procedures, tracking metrics, and implementing new processes. The role requires a Bachelor’s degree in a related field or equivalent experience and strong organizational, collaboration, and problem-solving skills. Candidates must be willing to work flexible hours and comfortable driving mid-size utility vehicles. * **Account Executive, Advertising Sales - Independent Contractor:** This on-site, contract position involves building and growing Serve Robotics' advertising business. Responsibilities include identifying new business opportunities, pitching advertising capabilities, building relationships with stakeholders, and managing the full sales cycle. The role requires 4+ years of media sales experience, ideally in out-of-home advertising or experiential advertising, and existing relationships with agencies and brands. This position is a 1099 paying $5,000 a month base salary with 8% commission on sales generated. * **Field Operations Associate:** This on-site role focuses on ensuring the reliable performance of autonomous delivery robots. The Field Operations Associate will assist robots in the field, perform light maintenance, and help ensure deliveries are completed safely and on time. Key responsibilities include supporting robots, performing inspection, cleaning and placement, documenting incidents, and operating company vehicles. This role requires a valid driver’s license, the ability to lift up to 50 pounds, and a willingness to work flexible hours. The roles at Serve Robotics utilize a variety of technologies and skills: * **Operations Coordinator:** Operations Management, Logistics, Customer Service, Problem Solving, Collaboration, Data Analysis, Scheduling, Resource Planning, Training, Compliance, Communication, Adaptability, Attention to Detail, Efficiency, Robotics, and Technology. * **Account Executive, Advertising Sales - Independent Contractor:** Account Management, Sales, Advertising, Client Relations, Prospecting, Communication, Organizational Skills, Time Management, Data Analysis, CRM Tools, Experiential Marketing, Out-of-Home Advertising, Relationship Building, Consultative Selling, Campaign Execution, and Sales Strategy. * **Field Operations Associate:** Problem-Solving, Customer Engagement, Field Support, Robot Maintenance, Documentation, Safety Compliance, Communication, Team Collaboration, Driving, Physical Fitness, Organizational Skills, Technical Issue Escalation, Flexible Hours, Equipment Handling, Robotics, and Last-Mile Delivery. The available positions are all on-site roles. The Operations Coordinator and Field Operations Associate roles require the willingness to work flexible hours, including evenings, weekends, and holidays as operations require. The Account Executive, Advertising Sales - Independent Contractor role involves travel for client meetings and events. All positions require adherence to safety protocols. Here are some frequently asked questions about working at Serve Robotics and the current openings: 1. **What are the required qualifications for the Operations Coordinator role?** The Operations Coordinator role requires a Bachelor’s degree in a related field or equivalent experience (3+ years in operations, logistics, or customer service), strong organizational, collaboration, and problem-solving skills, and a willingness to work flexible hours. 2. **What type of experience is preferred for the Field Operations Associate role?** One year of experience in last-mile delivery, robotics, or customer-facing industries, with direct customer-facing (field or service-based) experience is preferred for this role. 3. **What is the compensation structure for the Account Executive, Advertising Sales position?** This is a contract, 1099 position paying a $5,000 monthly base salary with an 8% commission on sales generated. 4. **Are there physical requirements for the Field Operations Associate role?** Yes, this role requires walking/biking several miles per day and handling equipment, as well as the ability to lift and maneuver items weighing up to 50 pounds. 5. **What are some of the responsibilities for the Account Executive, Advertising Sales role?** Responsibilities include identifying new business opportunities, pitching Serve Robotics' advertising capabilities, building and maintaining relationships with key agency and brand stakeholders, and managing the full sales cycle. 6. **What are the required qualifications for the Field Operations Associate role?** This role requires a valid driver’s license, the ability to lift and maneuver items weighing up to 50 pounds, a demonstrated ability to engage with customers, and a willingness to work flexible hours. 7. **What type of vehicle operation is required for the Operations Coordinator and Field Operations Associate roles?** Both roles may require operating mid-size utility vehicles.