

Sentrilock LLC
Sentrilock LLC, an IT Services and IT Consulting company with 201-500 employees, is currently hiring for three open positions. The company is a nationally certified *Great Place to Work* and is a leading technology company. Sentrilock LLC is currently seeking qualified candidates for the following positions: * **Strategic Account Manager:** This on-site role focuses on managing the post-sales relationship with SentriLock’s highest-value customers. Responsibilities include ensuring customer success, driving retention and growth, and acting as a key point of contact. The ideal candidate will have 5+ years of experience in strategic account management, customer success, or enterprise consulting and a Bachelor's degree (required), with a Master’s degree considered a strong asset. Approximately 25–40% travel is required. * **Human Resources Generalist:** This on-site position emphasizes talent acquisition and onboarding. The Human Resources Generalist will manage full-cycle recruiting and ensure an efficient and welcoming onboarding experience. The ideal candidate will possess 2–4 years of HR experience with an emphasis on recruiting and onboarding and a Bachelor's Degree, with HR- or Business-related preferred. * **Mechanical Engineer:** This hybrid position requires the Mechanical Engineer to own the technical lifecycle of physical, secure access products and components. This role is responsible for leading end-to-end development and manufacturing. The ideal candidate will have a Bachelor’s degree in Mechanical Engineering and 5+ years of experience in electro mechanical, consumer product design and manufacturing. The job postings highlight the following technologies and skills: * **Strategic Account Manager:** Strategic Account Management, Customer Success, Enterprise Consulting, SaaS, Negotiation, Business Acumen, Communication, Presentation, Stakeholder Management, CRM Tools, Customer Segmentation, Lifecycle Planning, Journey Mapping, Strategic Planning, Problem Solving, Customer Experience * **Human Resources Generalist:** Talent Acquisition, Onboarding, Recruiting, HRIS, Compliance, Organizational Skills, Communication, Interpersonal Skills, Collaboration, Continuous Improvement, Attention to Detail, Relationship Building, Employee Experience, Documentation, Process Improvement, Team Player * **Mechanical Engineer:** Mechanical Engineering, Product Design, Manufacturing, Lean Six Sigma, ISO 9001, 3D CAD, SolidWorks, GD&T, Injection Molding, Metal Stamping, Assembly Processes, Communication Skills, Microsoft Office, Technical Analysis, Design for Manufacturing, Supplier Management Sentrilock LLC offers a mix of on-site and hybrid work arrangements. The Strategic Account Manager and Human Resources Generalist positions are on-site roles. The Mechanical Engineer position offers a hybrid work arrangement. **1. What is the remote policy for the available positions?** The Strategic Account Manager and Human Resources Generalist positions are on-site roles, while the Mechanical Engineer position is hybrid. **2. What are the key responsibilities of the Strategic Account Manager role?** The Strategic Account Manager will be the primary point of contact and strategic advisor for SentriLock’s highest-value customers, focusing on customer strategy and success, growth and advocacy, and operational excellence. **3. What qualifications are required for the Human Resources Generalist position?** The Human Resources Generalist position requires a Bachelor’s Degree (HR- or Business-related preferred) and 2–4 years of HR experience with an emphasis on recruiting and onboarding. **4. What technical skills are required for the Mechanical Engineer role?** The Mechanical Engineer position requires expert 3D CAD skills (SolidWorks) with advanced knowledge of GD&T and Lean Six Sigma, among other requirements listed in the job description. **5. Does the Strategic Account Manager role involve travel?** Yes, approximately 25–40% travel is required for the Strategic Account Manager role.
About the Company
Founded in 2003, SentriLock is the leading electronic lockbox manufacturer and service provider supporting the Real Estate industry and other emerging markets. SentriLock is 100% owned by the National Association of REALTORS® (NAR), America’s largest trade association representing over 1.2 million members involved in all aspects of the residential and commercial real estate industries. SentriLock is a proud partner in NAR's REALTOR Benefits® Program. SentriLock’s technologically advanced products provide an unparalleled level of stability, durability and versatility. Our Bluetooth® REALTOR® Lockbox and SentriSmart™ Mobile App deliver secure, easy mobile lockbox access with a host of tools and benefits. The easy-to-use SentriLock solution provides showing notifications, feedback requests, robust reporting, secure temporary access (including one day codes), and property data integrations. SentriLock’s award-winning customer service team provides world-class support seven days a week, exclusively from its headquarters in West Chester, Ohio. SentriLock is governed by our fundamental core values—Customer-Focused, Innovative, Passionate, Resilient, Intelligent, and Trustworthy. These values guide our strategy and interactions with our customers on a day-to-day basis. To learn more, visit www.sentrilock.com.
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Open Positions
3DescriptionThe Strategic Account Manager is the primary point of contact and trusted advisor for SentriLock’s highest-value customers. Responsible for the post-sales relationship, the SAM ensures cust...
DescriptionSentriLock is a nationally certified Great Place to Work and a leading technology company trusted across North America for delivering smart, secure, and innovative access-control solutions....
DescriptionAbout UsWe are a growing organization committed to attracting and developing exceptional talent. Our Human Resources team strives to create an employee experience that reflects our values, ...
