ScriptPro LLC

ScriptPro LLC, a company in the pharmaceutical manufacturing industry, is currently hiring. With a company size of 501-1,000 employees, ScriptPro is seeking qualified candidates to join its team. ScriptPro LLC currently has three open positions: * **Supervisor, Installation Operations:** This on-site role in Mission, KS, requires a technical leader to oversee installation projects. Responsibilities include evaluating and supporting Field Installation Engineers, project review and analysis, managing domestic and international shipping, ensuring safety protocols, and providing training. A bachelor's degree in computer science, engineering, or a related field is preferred. Candidates should have 4+ years of experience with ScriptPro or similar pharmacy automation systems, as well as experience with project management and import/export of equipment through customs. The role requires up to 70% travel at times, with a stable long-term expectation of 30% of the time, and a valid passport for international travel. * **Technical Analyst, Pharmacy Support - Remote:** This remote position offers a Monday to Friday shift from 8:00 AM to 4:30 PM CST. The Technical Analyst will troubleshoot and analyze ScriptPro systems. The compensation range is $24.00 - $27.00 hourly. Candidates must have 3+ years experience with Windows OS (Windows7/10 Server 2012/2016), networking, software, and hardware troubleshooting. * **Technical Analyst, Pharmacy Support - Remote:** This remote position offers a Monday to Friday shift from 12:00 PM to 8:30 PM CST. The Technical Analyst will troubleshoot and analyze ScriptPro systems. The compensation range is $24.00 - $27.00 hourly. Candidates must have 3+ years experience with Windows OS (Windows7/10 Server 2012/2016), networking, software, and hardware troubleshooting. ScriptPro LLC uses a variety of technologies and skills, including: Installation, project management, technical support, leadership, communication, problem-solving, performance assessment, safety protocols, training, documentation, resource allocation, customer satisfaction, the Microsoft Office Suite, pharmacy automation, customs management, attention to detail, continuous learning, Troubleshooting, customer service, Windows OS, SQL databases, remote support tools, networking, data quality, multitasking, pharmacy workflow, help desk ticketing systems, healthcare knowledge, inventory management, and IT certification. The "Supervisor, Installation Operations" role is on-site in Mission, KS. The "Technical Analyst, Pharmacy Support" roles are remote, but employees in the Kansas City Metro area may be required to work on-campus periodically according to business need. The remote positions require high-speed reliable internet access with a hard-wired connection and a distraction-free home office workspace. 1. **What are the required qualifications for the Technical Analyst, Pharmacy Support positions?** The required qualifications include an associate degree in computer science or a related field is preferred, 3+ years experience with Windows OS, networking, software, and hardware troubleshooting. 2. **What is the remote work policy for the Technical Analyst roles?** These roles are fully remote, though Kansas City Metro employees may be required to work on-campus periodically according to business need. 3. **What is the shift schedule for the Technical Analyst, Pharmacy Support positions?** The Technical Analyst roles have two different shift schedules: 8:00 AM to 4:30 PM CST and 12:00 PM to 8:30 PM CST, Monday through Friday. 4. **What benefits are offered by ScriptPro LLC?** Benefits include medical, dental, vision, short-term disability, company-paid life insurance & long-term disability, a 24/7 on-campus gym, and the Vitality Wellness Program. There's also paid time off (PTO), parental leave, nine (9) paid holidays, paid volunteer hours, an employee assistance program, company-sponsored events and team-building activities, a 401(k) retirement plan with company match, financial investment services, and employee discounts on products and services. 5. **What is the salary range for the Technical Analyst, Pharmacy Support positions?** The compensation range is $24.00 - $27.00 hourly.